Inside Sales Associate
$18 - $20/hr
On a daily basis our Inside Sales Associate: * Establishes relationships with customers by ... Look no further than POOLCORP, the world's leading distributor of outdoor living products. With ...
61 Poolcorp Inside Sales Associate Jobs Hiring Near You
Inside Sales Associate
$18 - $20/hr
On a daily basis our Inside Sales Associate: * Establishes relationships with customers by ... Look no further than POOLCORP, the world's leading distributor of outdoor living products. With ...
POOLCORP Jobs Information
What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?
To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.
How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?
Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.
What are Inside Sales Associates?
Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.
What is the difference between Inside Sales Associate vs Customer Service Representative?
| Aspect | Inside Sales Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Generating sales, cold calling, and closing deals | Assisting customers, resolving issues, and providing support |
| Work Environment | Sales teams, often in a target-driven setting | Customer support centers or service departments |
| Required Skills | Sales techniques, communication, persuasion | Communication, problem-solving, patience |
| Common Certifications | Sales certifications, CRM training | Customer service certifications, CRM training |
While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.
Do workers at POOLCORP get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Does POOLCORP pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
At POOLCORP, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and May 2026.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from POOLCORP affordable enough for their workers?
Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.
78% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at POOLCORP?
Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
94% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2025.
- 47% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 7% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2025.
Do workers at POOLCORP worry about hours?
Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
86% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
Do POOLCORP workers get to choose the shifts they work?
Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
70% report that they have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it for POOLCORP workers to change shifts?
Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at POOLCORP?
Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and April 2026.
84% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and April 2026.
Do POOLCORP managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at POOLCORP do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
92% of people report that they don’t do extra unpaid work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.
92% of people report that they don’t do extra unpaid work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at POOLCORP?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at POOLCORP good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
95% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.
95% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at POOLCORP feel treated with respect by their managers?
Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at POOLCORP get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at POOLCORP?
Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.
62% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at POOLCORP enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at POOLCORP recommend working with their team?
Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at POOLCORP?
Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
52% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at POOLCORP?
Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think POOLCORP’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how POOLCORP is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Inside Sales Associate jobs?
What are the most popular jobs at Poolcorp?
What are the most popular categories at Poolcorp?
$18 - $20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Location: St. Louis, MO - 21, 11540 Adie Road, Maryland Heights, Missouri - 63043
Pay: $18 - $20/ hour and up to $2,500 through our performance bonuses.
Work Hours: Monday-Friday 8am-5pm
You want Benefits? You've got it! Our generous benefits package includes:
Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
401 (k) with generous company match
13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
100% employer paid Life Insurance and Long-Term Disability Insurance
Paid Parental Leave
Fully Funded Tuition Education Programs
Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
Employee Stock Purchase Plan
Employee Discounts and much more!
What to Expect?
The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.
On a daily basis our Inside Sales Associate:
Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
Processes, pulls and distributes customer products quickly and efficiently.
Handles questions and complaints in a timely and professional manner.
Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules.
Assists in receiving, shipping, and general warehouse duties.
What You Will Need:
High school diploma or GED.
1+ years related inside sales experience preferred.
The ability to move 100 pounds with a dolly.
Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
Strong customer-service attitude.
Good computer skills including MS Office programs.
Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
To be 18 years of age or older to apply.
Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.
Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!
So, end your job search here - atPOOLCORP - Where Outdoor Living Comes to Life!
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
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About SCP Distributors
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