FinThrive

3 Finthrive Inside Sales Associate Jobs Hiring Near You

We're seeking a motivated Inside Sales Associate to join our Commercial team. This early-career ... Conduct strategic and targeted outreach to existing FinThrive customers and new prospects * Own and ...

We're seeking a motivated Inside Sales Associate to join our Commercial team. This early-career ... Conduct strategic and targeted outreach to existing FinThrive customers and new prospects * Own and ...

We're seeking a motivated Inside Sales Associate to join our Commercial team. This early-career ... Conduct strategic and targeted outreach to existing FinThrive customers and new prospects * Own and ...

FinThrive Jobs Information

What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

Inside Sales Associate II

FinThrive

Plano, TX • On-site

Full-time

Medical, Vision

Posted 12 days ago


Job description

About the Role
Join a company certified as a Great Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare. At FinThrive, we're not just building technology-we're leading the transformation of healthcare revenue cycle management. As a KLAS-ranked industry leader, our cloud-based solutions span the entire revenue cycle, helping providers improve financial performance and patient outcomes.
We're seeking a motivated Inside Sales Associate to join our Commercial team. This early-career role is designed for individuals passionate about sales, technology, and healthcare. You'll play a critical role in building pipeline, engaging prospects, and supporting strategic sales efforts across existing customers and new business opportunities.
This is a high-impact position with visibility across Sales, Customer Success, Product, and Marketing teams, requiring independent judgment, strategic thinking, and cross-functional collaboration to drive business outcomes. Top performers will have opportunities for advancement within the sales organization.
What You Will Do
  • Conduct strategic and targeted outreach to existing FinThrive customers and new prospects
  • Own and advance a pipeline of qualified sales opportunities through the full sales cycle, from discovery to contract execution
  • Collaborate with internal and external partners to ensure alignment and avoid territory overlap
  • Partner with Regional Sales and Customer Success teams to coordinate efforts
  • Engage with Product Management to share feedback and support solution proposals
  • Shape outreach strategy, tailor messaging, and prioritize high-potential opportunities using market data and customer KPIs
  • Use Salesforce CRM to track activity, manage pipeline, and forecast accurately

What You Will Bring
  • Bachelor's degree
  • 2+ years of experience in sales, account management, or customer-facing roles
  • Strong written and verbal communication skills
  • Tech-savvy mindset and comfort with CRM tools and virtual selling platforms
  • Self-starter attitude with enthusiasm and a high sense of urgency
  • Demonstrated leadership or sales experience from professional, academic, or community settings
  • This position is onsite in Plano, Texas

Preferred Qualifications
  • Natural storyteller who can connect solutions to real-world pain points
  • Coding experience and/or RCM-related certifications or degree
  • Experience navigating complex customer environments or multi-stakeholder sales processes is a plus.
  • Skilled at building rapport quickly and authentically
  • Analytical thinker who can use data (e.g., denial rates, turnover metrics, compliance gaps) to assess needs and build urgency
  • Familiarity with healthcare or SaaS is a plus
  • HFMA certification is a bonus

About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive's Core Values and Expectations
  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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