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Dakota Supply Group
Dakota Supply Group

50 Dakota Supply Group Inside Sales Associate Jobs Hiring Near You

Dakota Supply Group

Counter Sales Associate

Dickinson, ND · On-site

$18.22 - $30.34/hr

DSG is seeking an Electrical Counter Sales Associate in our Dickinson, ND location. In this ... For more than a century, we've delivered more than supplies, we've offered true partnership and ...

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What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What other companies are hiring for Inside Sales Associate jobs?
What are the most popular jobs at Dakota Supply Group?
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Infographic showing various Inside Sales Associate job openings at Dakota Supply Group in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Inside Sales Associate - Plumbing

Inside Sales Associate - Plumbing

Dakota Supply Group

La Crosse, WI • On-site

$20.29 - $33.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

*Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.


DSG is seeking a Plumbing Inside Sales Associate in our La Crosse, WI location. Hours range between the hours of 7am and 5pm, Monday through Friday. As an Inside Sales Associate, you will be responsible for writing orders, taking calls, preparing project bids, and providing overall customer service.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing Inside Sales Associate at DSG:

  • Serve as a primary facilitator for customer orders
  • Assist customers in a professional manner with product inquiries
  • Write (and occasionally assist to fill) orders accurately and in a timely manner
  • Generate customer quotations and follow up on quotes requested
  • Provide trouble-shooting and technical support
  • Work with other sales team members to resolve customer service issues in a timely manner
  • Restock the counter area according to product brand and location
  • Monitor product inventory and cull damaged product
  • Maintain a clean and appealing counter display area
  • Identify and encourage the sale of additional products as applicable
  • Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
  • Perform other duties as assigned

A Successful Plumbing Inside Sales Associate Typically Has:

  • A high school diploma or equivalent.
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products.
  • Excellent relationship building skills.
  • Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
  • Strong attention to detail, paired with the ability to multi-task.
  • A knack for active listening to determine customer needs and maintain strong relationships.
  • Superior problem solving, project management, and analytical skills.
  • A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
  • The ability to plan, prioritize and organize work effectively.
  • The physical ability to frequently lift & load items weighing up to 60lbs.

At DSG, We Offer Benefits Built for You:

  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
  • We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
  • Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and b.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.