65 Philips Customer Service Jobs Hiring Near You

Bring your passion for patient care and technology to this role where you'll be responsible for leading the delivery of Image Guided Therapy (IGT) clinical education to Philips customers. You will provide, basic through intermediate, application training in hospitals and clinics throughout the specific geography.

Your role:

• Delivering engaging onsite clinical services solutions, education, and training. Guiding customers in testing workarounds, clinical integration, and new functionality of solutions.
• Ensuring site readiness through collaboration with local sales, service and customer project management teams.
• Leading and owning the learning experience through customer consultation and collaboration with internal stakeholders. Providing an excellent customer experience for onsite training and customer communication.
• Providing continuous and effective communication on project status, including issues and delays, with internal teams. Building communication and encouraging collaboration within the learning audience.
• Gaining complete knowledge of relevant solutions per modality; obtaining advanced proficiency in areas of specialization.
• Addressing and resolving a diverse scope of problems; demonstrating good judgement in identifying methods/techniques for obtaining solutions.
• Approximately 75% travel across the North East Zone.The average driving time is 1-6 hours daily. Overnight stays and travel by air/train/bus may be required. Travel across the zone is required, and occasional national travel may be required.

You're the right fit if:

• You've acquired 5+ years of experience as a cardiovascular or interventional radiology Registered Radiologic Technologist in a clinical environment. Prior clinical preceptor, clinical training, and/or adult education delivery experience is highly preferred.
• You must be able to provide verification for current/active certification through the American Registry of Radiologic Technologists (ARRT) and must have an advanced certification in at least one of the following (or required to obtain within 12 months from beginning of employment): Cardiovascular Interventional Radiology (CV), Cardiac Interventional Radiology (CI), Vascular Interventional Radiology (VI), or Registered Cardiovascular Invasive Specialist (RCIS).
• You have a certificate or associate degree. Bachelor's degree preferred. Certified Technical Trainer Plus (CTT+) is preferred.
• You're passionate about technology and education related to patient care.
• You have excellent verbal and written communication and presentation skills.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
• You must be able to:
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours (based on business needs).
  • Safely work with radiation sources and/or radioactive materials.
  • Wear all required personal protective equipment.
  • May be required to comply with vendor credentialing.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Vermont is $90,000 to $143,000.00.

The payrange for this position in Massachusetts and Connecticut is $101,000 to 160,000,000.

This role also includes company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Massachusetts, Vermont or Connecticut.

Candidates must reside in a city within their territory that holds the majority of the customer base and be located near (within 1 hour drive) a major (non-regional) airport to be considered.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.