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20 Philips Customer Service Jobs Hiring Near You

Philips

Customer Experience Manager

Bothell, WA

$205K/yr

... service, and experience decisions. * Acting as the voice of the consumer by identifying customer needs, pain points, behaviors, and experience gaps across Philips and competitor products. Leveraging ...

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Philips Jobs Information

What is it like to work at Philips?

Philips is a global company that values innovation, collaboration, and diversity, fostering a culture that encourages employees to think creatively and work together to drive progress.

The company's structure is organized into various business segments, including Healthcare, Consumer Lifestyle, and Lighting, with a flat organizational hierarchy that allows for open communication and flexibility in work arrangements. Philips also prioritizes employee well-being and offers a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive health and wellness program.

Working at Philips may appeal to candidates who are passionate about making a positive impact on people's lives, as the company's mission is to improve people's health and well-being through meaningful innovation, and offers opportunities to work on cutting-edge projects that combine technology and healthcare.

What makes Philips an attractive place to work?

Philips is a leading health technology company with a long history of innovation and a strong commitment to improving people's lives. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. Joining Philips can provide professionals with a chance to make a meaningful impact, drive growth, and develop their skills in a global organization with a rich heritage and a strong focus on innovation and sustainability.

Do workers at Philips get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Philips pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Philips, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Philips affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Philips?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 79% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers at Philips worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 46 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Philips workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Philips workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Philips?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Philips managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at Philips spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Philips?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Philips job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Is working at Philips good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Philips feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Philips get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Philips?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Philips enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Philips recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Philips?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Philips?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Philips’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Philips is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Philips?
What are the most popular categories at Philips?
Infographic showing various Customer Service job openings at Philips in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.

Field Service Engineer - Xper & Philips HemoApp (Travel: Nationwide)

Philips

Remote

$29 - $45/hr

Full-time

Retirement, PTO

Posted 5 days ago

Philips rating

8.3

Company rating: 8.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

36th of 156 rated electronics manufacturers

Job description

Job Title
Field Service Engineer - Xper & Philips HemoApp (Travel: Nationwide)
Job Description
The Field Service Engineer provides on-site, online and phone support within the zone and nationwide, as required, to resolve complex technical problems and product issues for both the Xper/Flex Cardio products and the Xcelera Cardiology PACS modality.
Your role:
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
  • Able to travel extensively, (including international travel) at least 75%, and must possess a valid driver's license and good driving record to travel to the customer site, zone office, or identified locations for meetings.

You're the right fit if:
  • You've acquired 1+ years of experience in the field or hospital-based service environment or 3+ years' in electromechanical industries is required.
  • Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
  • You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
  • You must be able to:
    • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
    • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
    • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This role is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details
The hourly pay range for this position in CO, and OR is $29.00 to $45.00, plus overtime eligible.
The hourly pay range for this position in WA is $32.00 to $51.00, plus overtime eligible.
This role also includes an annual incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to major airport in Colorado, Oregon, or Washington state.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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