Navient

60 Navient Customer Service Associate Jobs Hiring Near You

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

Customer Service Associate Gibbs Oil Company is seeking enthusiastic and dependable Customer Service Associates to join our team. As a Customer Service Associate, you'll be the friendly face that ...

Customer Service Associate

Weston, WV

$13.50 - $18.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Greensburg, PA · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Woodsfield, OH · On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Newport, OH · On-site

$12.25 - $16.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Tarentum, PA

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Nitro, WV

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Saxonburg, PA · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

next page

Showing results 1-20

Navient Jobs Information

Do workers at Navient get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Does Navient pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2025.

At Navient, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and August 2025.

Is the health insurance from Navient affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and August 2025.

Do people get paid time off at Navient?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and August 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 55% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers at Navient worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Navient workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Navient workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Navient?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Navient managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Navient spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Navient?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Navient feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Navient get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

Is it stressful to work at Navient?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Navient enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Navient recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people get enough training when they start at Navient?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people get support to advance at Navient?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people think Navient’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers feel well informed about how Navient is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Navient?
What are the most popular categories at Navient?
Infographic showing various Customer Service Associate job openings at Navient in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Hybrid job distribution.

$11.75 - $16.25/hr

Full-time

Re-posted 23 days ago


Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options