Princeton, NJ · On-site
$17 - $23/hr
... information and services to customers. Utilizes a database to retrieve customer or company ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Princeton, NJ · On-site
$17 - $23/hr
... information and services to customers. Utilizes a database to retrieve customer or company ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Bedford, MA · On-site
$58.25 - $77.25/hr
... customer service, warranty, or technical support systems. Company : Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services Founded in 1999, the company is ...
Bedford, MA · On-site
$58.25 - $77.25/hr
... customer service, warranty, or technical support systems. Company : Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services Founded in 1999, the company is ...
Reston, VA · On-site
$17.75 - $23.50/hr
Strong customer service experience at a tier 3 level. This role handles time-sensitive, high ... EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Reston, VA · On-site
$17.75 - $23.50/hr
Strong customer service experience at a tier 3 level. This role handles time-sensitive, high ... EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
San Diego, CA · On-site
$17 - $23/hr
Customer Service Representative At Mindlance, we strive to deliver value through the combination of right people, processes, technologies and program management solutions. Our methods include ...
San Diego, CA · On-site
$17 - $23/hr
Customer Service Representative At Mindlance, we strive to deliver value through the combination of right people, processes, technologies and program management solutions. Our methods include ...
Cambridge, MA · On-site
$18.50 - $24.50/hr
... service excellence. Essential Functions The Supply Center Specialist is responsible for ongoing ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Cambridge, MA · On-site
$18.50 - $24.50/hr
... service excellence. Essential Functions The Supply Center Specialist is responsible for ongoing ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Customer Service Claims Processor PRIMARY PURPOSE: To expedite the Customer Service claims ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Customer Service Claims Processor PRIMARY PURPOSE: To expedite the Customer Service claims ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Coatesville, PA · Hybrid
$15.75 - $21.25/hr
Customer Care Specialist will primarily handle customer interactions through phone and emails. * It ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Coatesville, PA · Hybrid
$15.75 - $21.25/hr
Customer Care Specialist will primarily handle customer interactions through phone and emails. * It ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
$14.50 - $18.75/hr
... customer service experience ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
$14.50 - $18.75/hr
... customer service experience ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Austin, TX · On-site
... customer service 3+ years experience as family practice NP Education: - Requires a current RN license and completion of a certified Practitioner program. EEO: "Mindlance is an Equal Opportunity ...
Austin, TX · On-site
... customer service 3+ years experience as family practice NP Education: - Requires a current RN license and completion of a certified Practitioner program. EEO: "Mindlance is an Equal Opportunity ...
Approximately 1 year of experience, preferably in a customer service, teller, or branch banking ... mutual funds EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in ...
Approximately 1 year of experience, preferably in a customer service, teller, or branch banking ... mutual funds EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in ...
Jersey Village, TX · On-site
$13.50 - $17.50/hr
Skills: Verbal and written communication skills, multi-tasking, customer service skills and ... EEO "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Jersey Village, TX · On-site
$13.50 - $17.50/hr
Skills: Verbal and written communication skills, multi-tasking, customer service skills and ... EEO "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Salt Lake City, UT · On-site
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Salt Lake City, UT · On-site
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Salt Lake City, UT · On-site
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Salt Lake City, UT · On-site
$15.50 - $21/hr
As an entry-level Customer Service Representative I, you will make critical contributions by ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Brooklyn, OH · On-site
$16 - $21/hr
... Log Service Now tickets on system issues. • Process daily IBX and OBI reports. • Process ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Brooklyn, OH · On-site
$16 - $21/hr
... Log Service Now tickets on system issues. • Process daily IBX and OBI reports. • Process ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
$15.75 - $21.50/hr
Under the direction of the Supervisor of Customer Service, this position resolves customer ... under the law EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in ...
$15.75 - $21.50/hr
Under the direction of the Supervisor of Customer Service, this position resolves customer ... under the law EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in ...
Manhattan, NY · On-site
$18.75 - $24.50/hr
Excellent customer service skills. Performs data entry and general clerical duties. Maintains ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Manhattan, NY · On-site
$18.75 - $24.50/hr
Excellent customer service skills. Performs data entry and general clerical duties. Maintains ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Memphis, TN · On-site
$21 - $28.75/hr
... Excellent customer service skills • Proven understanding and knowledge of quality • Good ... Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services ...
Memphis, TN · On-site
$21 - $28.75/hr
... Excellent customer service skills • Proven understanding and knowledge of quality • Good ... Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services ...
Mindlance is seeking a highly motivated Lab Computing Analyst to join their dynamic IT service team ... Responsibilities : • Implement, monitor, and provide technical support of customer laboratory IT ...
Mindlance is seeking a highly motivated Lab Computing Analyst to join their dynamic IT service team ... Responsibilities : • Implement, monitor, and provide technical support of customer laboratory IT ...
Lewisville, TX · On-site
$18.50 - $23/hr
Demonstrates advanced knowledge of client and customer industry, including key competitors ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
Lewisville, TX · On-site
$18.50 - $23/hr
Demonstrates advanced knowledge of client and customer industry, including key competitors ... EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the ...
What is it like to work at Mindlance?
What makes Mindlance an attractive place to work?
Princeton, NJ • On-site
$17 - $23/hr
Full-time
Posted 15 days ago
This position is NonExempt. Hours over 40 will be paid at Time and a Half. 3 - 5 year experience required.
Takes a high volume of inbound or places outbound calls to provide information and services to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Follows processes and steps to ensure appropriate actions and follow through taken for customers. Document needs for customers in databases. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy. Must be able to be available to customers for a certain period of time during the day. Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word
Main Purpose of the Role
Receives and places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts and procedures with the assistance of a computerized system.
This job handles both inbound and outbound calls, but excludes other surveyed jobs such as Customer Service, Credit/Collections, and Full Account Management.
Main Responsibilities
List the main responsibilities this role regularly performs.
o The senior level Customer Service Representative will handle enquired regarding complex and/or important products, services and promotions.
o This position will also typically receive and/or place telephone calls which are non-routine and require deviation from standard screens, scripts, and procedures.
o Liaise with sales and technical staff to keep them up-to-date with customer needs.
o May include selling component.
o May answer inquiries, resolve problems, promote and sell products/services, and/or enter or confirm sales.
o Requires general knowledge of company, products, and/or services.
o May assess needs and suggest/promote alternative products or services.
o Requires ability to navigate a computerized data entry system or other relevant applications.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
