60 Midas Service Writer Jobs Hiring Near You

Question 1

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

Answer

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

Question 2

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

Answer

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

Question 3

What does a Service Writer do?

Answer

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

Question 4

What is the difference between Service Writer vs Service Advisor?

Answer

Aspect	Service Writer	Service Advisor
Credentials	High school diploma; some certifications preferred	High school diploma; certifications like ASE may be beneficial
Work Environment	Auto repair shops, dealerships	Auto repair shops, dealerships
Job Role	Records customer vehicle issues, writes repair orders	Discusses vehicle issues with customers, recommends repairs
Customer Interaction	Primarily administrative, minimal technical discussion	High customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Question 5

Do workers at Midas get paid breaks?

Answer

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 6

Does Midas pay people when they’re sick?

Answer

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 7

At Midas, are sick days and vacation days separate paid time off?

Answer

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 8

Is the health insurance from Midas affordable enough for their workers?

Answer

Only some people say the health insurance costs are okay.
63% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 9

Do people get paid time off at Midas?

Answer

Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 10

How far ahead of time do people find out their work schedule?

Answer

Most people find out their schedule less than four weeks ahead of time.

73% of people with changing schedules find out their shifts one week or less ahead of time.
13% of people with changing schedules find out their shifts two weeks ahead of time.
6% of people with changing schedules find out their shifts three weeks ahead of time.
8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 52 people who took the Breakroom Quiz between November 2024 and May 2026.

Question 11

Do workers at Midas worry about hours?

Answer

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 12

Do Midas workers get to choose the shifts they work?

Answer

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 13

How easy is it for Midas workers to change shifts?

Answer

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 14

How easy is it to get time off at Midas?

Answer

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 15

Do Midas managers change schedules at the last minute?

Answer

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 16

Do workers at Midas do extra work that they don't get paid for?

Answer

Rarely. Most people don’t do unpaid extra work.
73% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 17

How easy is it to take sick days at Midas?

Answer

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 18

Is working at Midas good if you’re a parent or caregiver?

Answer

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Question 19

Do people at Midas feel treated with respect by their managers?

Answer

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 20

Do people at Midas get to take their breaks without interruption?

Answer

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 21

Is it stressful to work at Midas?

Answer

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 22

Do people at Midas enjoy their jobs?

Answer

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 23

Do people at Midas recommend working with their team?

Answer

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 24

Do people get enough training when they start at Midas?

Answer

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 25

Do people get support to advance at Midas?

Answer

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 26

Do people think Midas’s headquarters understands what’s happening where they work?

Answer

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 27

Do workers feel well informed about how Midas is doing?

Answer

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

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MIDAS Jobs Information

Automotive Service Writer

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Midas rating

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Job description

What Midas employees say

Get the real story on frontline employers

Pay

Most people don’t get paid breaks

Most people don’t get paid when they’re sick

Most people don’t do unpaid extra work

Benefits

Only some people get separate paid time off for sick days and vacation

Only some people say they can afford the health insurance

Most people get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Most people don’t worry about their hours

Only some people can choose their shifts

Workplace

Most people feel treated with respect

Only some people get breaks without interruption

Most people are stressed out

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