MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Manage day-to-day delivery of features, enhancements, and support operations. * Lead Agile ...
60 Mdvip Customer Success Manager Jobs Hiring Near You
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Manage day-to-day delivery of features, enhancements, and support operations. * Lead Agile ...
Senior Designer
Boca Raton, FL · On-site
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
Senior Designer
Boca Raton, FL · On-site
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... managing senior writers, videographers, and creative partners. * Demonstrated success building and ...
Quick apply
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... managing senior writers, videographers, and creative partners. * Demonstrated success building and ...
Social Media Manager
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national concierge medicine ... Outcome orientation: measures success in brand impact and downstream member contribution, not ...
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Social Media Manager
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national concierge medicine ... Outcome orientation: measures success in brand impact and downstream member contribution, not ...
Director, Lead Generation
Boca Raton, FL · On-site
Success will be measured by increased physician lead volume, lead quality, funnel velocity, and ... CRM. * Understanding of healthcare industry trends and physician engagement. Why Join MDVIP? * Be ...
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Director, Lead Generation
Boca Raton, FL · On-site
Success will be measured by increased physician lead volume, lead quality, funnel velocity, and ... CRM. * Understanding of healthcare industry trends and physician engagement. Why Join MDVIP? * Be ...
Conduct in-depth screening calls to educate physicians on MDVIP's model, assess interest and fit, and qualify next steps. * Manage candidate progress and documentation through CRM/ATS systems ...
Quick apply
Conduct in-depth screening calls to educate physicians on MDVIP's model, assess interest and fit, and qualify next steps. * Manage candidate progress and documentation through CRM/ATS systems ...
Proven success in outbound calling campaigns, with the ability to meet and exceed performance ... Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be ...
Proven success in outbound calling campaigns, with the ability to meet and exceed performance ... Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be ...
Senior Designer
Boca Raton, FL · On-site
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
Quick apply
Senior Designer
Boca Raton, FL · On-site
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, remote ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, remote ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Define and own the success metrics for every product and feature shipped - establishing baselines ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Define and own the success metrics for every product and feature shipped - establishing baselines ...
Member Enrollment Representative
Boca Raton, FL · On-site
$50/hr
Familiarity with CRM or project tracking systems Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive transformation and growth in a ...
Quick apply
Member Enrollment Representative
Boca Raton, FL · On-site
$50/hr
Familiarity with CRM or project tracking systems Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive transformation and growth in a ...
Senior Designer
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
Senior Designer
$96K - $103K/yr
... MDVIP's brand to life across multiple touchpoints for key customer audiences. This is both a ... Ability to manage multiple priorities in a fast-paced environment. * Strong collaboration and ...
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive ...
Quick apply
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, remote ...
Quick apply
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, remote ...
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... Define and own the success metrics for every product and feature shipped - establishing baselines ...
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... Define and own the success metrics for every product and feature shipped - establishing baselines ...
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive ...
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools. Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized healthcare. * Drive ...
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... Manage day-to-day delivery of features, enhancements, and support operations. * Lead Agile ...
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... Manage day-to-day delivery of features, enhancements, and support operations. * Lead Agile ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Experience with CRM platforms (e.g., Salesforce) required; marketing automation tools preferred.
Quick apply
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Experience with CRM platforms (e.g., Salesforce) required; marketing automation tools preferred.
Senior Accountant, Employed Practices
$70K - $88K/yr
Experience with MAS 500 or similar * CRM database experience Preferred Qualifications * Specific ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
New
Senior Accountant, Employed Practices
$70K - $88K/yr
Experience with MAS 500 or similar * CRM database experience Preferred Qualifications * Specific ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
New
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... What Success Looks Like The successful Senior Manager, HR Operations will create an HR operating ...
New
Description MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in ... What Success Looks Like The successful Senior Manager, HR Operations will create an HR operating ...
New
MDVIP Jobs Information
Do workers at MDVIP get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.
Does MDVIP pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
At MDVIP, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
Do people get paid time off at MDVIP?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and July 2026.
Do workers at MDVIP worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to get time off at MDVIP?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at MDVIP spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to take sick days at MDVIP?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at MDVIP good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people at MDVIP feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MDVIP get to take their breaks without interruption?
Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at MDVIP?
Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people at MDVIP enjoy their jobs?
Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MDVIP recommend working with their team?
Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at MDVIP?
Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
100% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at MDVIP?
Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people think MDVIP’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how MDVIP is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Mdvip?
What are the most popular categories at Mdvip?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
MDVIP rating
7.6
Based on 13 frontline employees who took The Breakroom Quiz
Job description
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence I patient care and employee satisfaction.
Role Summary
MDVIP's website is the primary digital touchpoint for prospective patients, physicians, and employers to learn about MDVIP and connect with us. Patients can search for doctors, enroll, and pay online. Our goal is to expand the website's capabilities to accelerate organic growth and drive conversions.
We are looking for a Technical Product Owner to lead the end-to-end delivery of key digital initiatives for our website and online enrollment experience, with a focus on enhancing user experience and accelerating organic growth and conversions. This role also owns the technical backlog for ongoing operational support, maintaining the reliability, scalability, and security of our web platform. You will work cross-functionally with engineering, design, QA, DevOps, and business stakeholders to define requirements, manage the backlog, facilitate Scrum ceremonies, and ensure the successful, on-time delivery of digital solutions that support both business and technical objectives. The ideal candidate balances urgency with discipline, acting as a single point of accountability for delivering durable, auditable, high-value outcomes.
What You'll Do
Drive and Maintain Website Product backlog
Project & Delivery Management
Who You Are
Requirements
Qualifications
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Join MDVIP?
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence I patient care and employee satisfaction.
Role Summary
MDVIP's website is the primary digital touchpoint for prospective patients, physicians, and employers to learn about MDVIP and connect with us. Patients can search for doctors, enroll, and pay online. Our goal is to expand the website's capabilities to accelerate organic growth and drive conversions.
We are looking for a Technical Product Owner to lead the end-to-end delivery of key digital initiatives for our website and online enrollment experience, with a focus on enhancing user experience and accelerating organic growth and conversions. This role also owns the technical backlog for ongoing operational support, maintaining the reliability, scalability, and security of our web platform. You will work cross-functionally with engineering, design, QA, DevOps, and business stakeholders to define requirements, manage the backlog, facilitate Scrum ceremonies, and ensure the successful, on-time delivery of digital solutions that support both business and technical objectives. The ideal candidate balances urgency with discipline, acting as a single point of accountability for delivering durable, auditable, high-value outcomes.
What You'll Do
Drive and Maintain Website Product backlog
- Own and prioritize the website product backlog in alignment with Marketing roadmap, translating business goals, customer needs, and technical constraints into clear, well-structured user stories and acceptance criteria
- Collaborate with business stakeholders to gather and prioritize requirements aligned with strategic goals.
- Define and refine user stories, acceptance criteria, success metrics and technical documentation.
- Ensure alignment between product vision, technical feasibility, and user needs.
- Use analytics, feedback, and industry trends to continuously enhance product.
- Define and track success metrics for website features and initiatives (conversion, engagement, performance, SEO, A/B test results, etc.)
Project & Delivery Management
- Manage day-to-day delivery of features, enhancements, and support operations.
- Lead Agile ceremonies (sprint planning, standups, backlog grooming, reviews, and retrospectives).
- Champion an AI-first approach to product development: identifying opportunities to use AI tools and workflows to speed up discovery, development, testing, and delivery.
- Collaborating with engineering leads to define timelines, dependencies, and technical milestones.
- Monitor project progress, resolve blockers, and escalate risks as needed to ensure on-time, on-budget delivery.
- Coordinate across multiple workstreams, ensuring cross-functional alignment and delivery transparency.
- Support release planning and communication of release content and timelines.
- Perform hands-on testing of new features and releases, including functional, regression, and UAT testing across desktop and mobile.
- Build and maintain automated test coverage (or partner closely with QA/engineering to do so) to support faster, more reliable releases.
- Coordinate with our web platform providers and other integration partners for ongoing enhancements and support.
Who You Are
- Experience as a Product Owner, Product Manager, or similar role on a technical/website product team.
- Comfortable reading and discussing technical concepts (APIs, data structures, system architecture) with engineers, even without a hands-on coding background.
- Strong written communication skills with the ability to clarify business needs and convert them into well-defined technical backlog.
- Skilled at prioritization; you can say no gracefully and explain the "why" behind sequencing decisions.
- Data-informed decision-maker who ties backlog priorities back to measurable outcomes.
- Collaborative leader, building trust with both stakeholders and engineers, and navigating competing priorities without losing team goodwill.
- The kind of person who's already using AI tools before anyone on the team has heard of them. The kind of person who knows when to trust the output and when not to, and how to trust but verify.
- Self-directed and accountable. You manage your own work, follow through without micromanagement, and raise blockers early.
Requirements
Qualifications
- BS in Computer Science or related field; 2+ years as a Technical Product Owner, Technical Product Manager, or similar role delivering software products and services.
- Knowledge and experience with website platforms/CMS, preferably Acquia, Drupal, Azure, e-commerce, or personalization/analytics tool.
- Working knowledge of JavaScript, SQL, and CSS; React experience preferred.
- Solid grasp of core web concepts - SEO fundamentals, site performance, accessibility, and A/B testing methodology
- Led a meaningful digital initiative - website CRO, SEO, integrations with analytics/privacy partners, etc.
- Experience with Agile/Scrum practices and tools like Jira and Confluence.
- Experience managing a product backlog in collaboration with Engineering and TechOps, driving toward delivery.
- Active, daily use of AI tools (Claude Code, Copilot, or similar) as a force multiplier.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting and using hands/fingers for working on a computer.
- Specific vision abilities include close vision and the ability to adjust focus from near to far.
- Must talk and/or hear for significant periods of each day.
- Must be able to lift and/or move up to 30 pounds periodically.
- Employee must be able to work autonomously from a home office when not traveling.
Why Join MDVIP?
- Be part of a mission-driven organization leading innovation in personalized healthcare.
- Drive transformation and growth in a dynamic, fast-paced environment.
- Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
- Comprehensive benefits: health, dental, vision insurance, and retirement plans.
- Professional development: access to ongoing training and leadership development programs.
- Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
About MDVIP
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
201 - 500 Employees
Headquarters location
Boca Raton, FL, US
Year founded
2000