MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
23 Mdvip Customer Service Jobs Hiring Near You
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
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MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... One (1) year of related experience and/or training, which may include prior customer service in a ...
One (1) year of related experience and/or training, which may include prior customer service in a ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
One (1) year of related experience and/or training, which may include prior customer service in a ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
Provide excellent customer service and support to physicians and staff, ensuring a positive user ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
Provide excellent customer service and support to physicians and staff, ensuring a positive user ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
Sales Representative
Boca Raton, FL · On-site
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
Sales Representative
Boca Raton, FL · On-site
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
Success Manager
Dallas, TX · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
Success Manager
Dallas, TX · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
Sales Representative
Boca Raton, FL · On-site
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
Quick apply
Sales Representative
Boca Raton, FL · On-site
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide excellent customer service and support to physicians and staff, ensuring a positive user ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide excellent customer service and support to physicians and staff, ensuring a positive user ...
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide excellent customer service and support to physicians and staff, ensuring a positive user ...
Quick apply
Analyst, EHR Support
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide excellent customer service and support to physicians and staff, ensuring a positive user ...
Success Manager
Dallas, TX · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
Quick apply
Success Manager
Dallas, TX · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
... customers. * Maintains a professional, positive, and service-oriented approach when handling all telephone, written, ordigital inquiries. * Manages communication effectively with MDVIP-affiliated ...
Success Manager
Stamford, CT · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
Success Manager
Stamford, CT · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
Senior Payroll Analyst
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Continuous improvement and customer-service orientation. Requirements Required Qualifications
Senior Payroll Analyst
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Continuous improvement and customer-service orientation. Requirements Required Qualifications
Member Enrollment Representative
Boca Raton, FL · On-site
$50/hr
Background in new service or practice launches * Familiarity with CRM or project tracking systems Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized health ...
Quick apply
Member Enrollment Representative
Boca Raton, FL · On-site
$50/hr
Background in new service or practice launches * Familiarity with CRM or project tracking systems Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized health ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... goals, customer needs, and technical constraints into clear, well-structured user stories and ...
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... goals, customer needs, and technical constraints into clear, well-structured user stories and ...
Continuous improvement and customer-service orientation. Requirements Required Qualifications ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
Continuous improvement and customer-service orientation. Requirements Required Qualifications ... Why Join MDVIP? * Be part of a mission-driven organization leading innovation in personalized ...
Senior Payroll Analyst
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Continuous improvement and customer-service orientation. Requirements: Required Qualifications
Quick apply
Senior Payroll Analyst
Boca Raton, FL · On-site
MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized ... Continuous improvement and customer-service orientation. Requirements: Required Qualifications
Engage with prospects to understand their requirements, assess their fit for our services/products ... Familiarity with Salesforce or other major CRM platforms. Why Join MDVIP? * Be part of a mission ...
Quick apply
Engage with prospects to understand their requirements, assess their fit for our services/products ... Familiarity with Salesforce or other major CRM platforms. Why Join MDVIP? * Be part of a mission ...
MDVIP Jobs Information
Do workers at MDVIP get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2026.
Does MDVIP pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
At MDVIP, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
Do people get paid time off at MDVIP?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and July 2026.
Do workers at MDVIP worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to get time off at MDVIP?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at MDVIP spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to take sick days at MDVIP?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at MDVIP good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people at MDVIP feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MDVIP get to take their breaks without interruption?
Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at MDVIP?
Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people at MDVIP enjoy their jobs?
Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MDVIP recommend working with their team?
Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at MDVIP?
Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
100% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at MDVIP?
Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people think MDVIP’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how MDVIP is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Mdvip?
What are the most popular jobs at Mdvip?
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
MDVIP rating
7.6
Based on 13 frontline employees who took The Breakroom Quiz
Job description
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
The Member Services Representative professionally assists with membership inquiries and service requests from MDVIP members, MDVIP affiliated Physicians/Staff, and internal teams. Provides accurate information and timely follow-through for requests requiring extensive research and response.
Key Responsibilities
Required Qualifications:
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
The Member Services Representative professionally assists with membership inquiries and service requests from MDVIP members, MDVIP affiliated Physicians/Staff, and internal teams. Provides accurate information and timely follow-through for requests requiring extensive research and response.
Key Responsibilities
- Assists MDVIP members/physicians and staff by responding to inquiries and concerns through telephone, e-mail, and written correspondence. ?
- Assists with structured outbound calling campaigns, supporting our affiliated practices and member retention efforts.
- Processes new member applications, invoices, receipts, cancellations and reinstatements, and other administrative tasks.?
- Accurately documents all phone calls and activities in the member's record.
- Researches and resolves member issues and develops appropriate solutions.
- Provides information to Members and Doctor's offices to assist with Flexible Spending Account reimbursement inquiries.
- Assists members/physicians with MDVIP general website and App support.
- Consistently exhibits an understanding of MDVIP policies and procedures to ensure accurate information is conveyed to internal and external contacts, and relevant information is documented.
- Maintains a professional, positive, and service-oriented approach when handling all telephone, written, or digital inquiries.
- Achieves satisfactory or above quality monitoring scores and meets established metrics.
- Demonstrates organizational values and adheres to departmental policies and expectations with regard to dependability and schedule adherence.
- Strong communication skills and be articulate and concise.
- Displays professional telephone etiquette and ability to use advanced phone systems.
Required Qualifications:
- High school diploma or GED
- One (1) year of related experience and/or training, which may include prior customer service in a call center environment, or other business / administrative experience.
- Associate degree
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools.
- Be part of a mission-driven organization leading innovation in personalized healthcare.
- Drive transformation and growth in a dynamic, fast-paced environment.
- Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
- Comprehensive benefits: health, dental, vision insurance, and retirement plans.
- Professional development: access to ongoing training and leadership development programs.
- Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
About MDVIP
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
201 - 500 Employees
Headquarters location
Boca Raton, FL, US
Year founded
2000