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59 Marshalls Desktop Support Jobs Hiring Near You

Alakaina Family of Companies

MH · On-site

$20.25 - $25.75/hr

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Desktop Support Technician to support our government customer located in Kwajalein Atoll, Marshall Islands . DESCRIPTION OF ...

TEKsystems

IT Desktop Support Technician

Marshall, MI · On-site

$22 - $25/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications ... Workplace Type This is a fully onsite position in Marshall, MI. Main Duties and Responsibilities:

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22 - $25/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications ... Workplace Type This is a fully onsite position in Marshall, MI. Main Duties and Responsibilities:

Alamance County, NC

IT Client Specialist III

Graham, NC · On-site

$58.93K - $73.66K/yr

Deploy new laptops and desktops to end-users as a part of asset management. New hardware will be ... Deliver timely support to vital departments-including EMS, Fire Marshal, Emergency Management, and ...

DS Technologies Inc

CIAM Engineer

Manhattan, NY · On-site +1

$50/hr

Experience supporting large-scale desktop modernization or cloud transformation programs ... Marshall Islands Massachusetts Michigan Micronesia Minnesota Mississippi Missouri Montana Nebraska ...

DS Technologies Inc

CIAM Engineer

Manhattan, NY · On-site +1

$50/hr

Experience supporting large-scale desktop modernization or cloud transformation programs ... Marshall Islands Massachusetts Michigan Micronesia Minnesota Mississippi Missouri Montana Nebraska ...

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All JobsMarshalls Desktop Support Jobs

Marshall's Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

Do workers at Marshalls get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 191 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Marshalls pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 198 people who took the Breakroom Quiz between November 2025 and May 2026.

At Marshalls, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 89 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from Marshalls?

Most people who work part-time can't get health insurance.
88% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 134 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Marshalls?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 102 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Marshalls affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 137 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Marshalls?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 192 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 46% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 182 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Marshalls worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 183 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Marshalls workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 178 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it for Marshalls workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 137 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Marshalls?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 157 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Marshalls managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 162 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Marshalls do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 167 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Marshalls?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 187 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Marshalls job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 79 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Marshalls good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Marshalls feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 182 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marshalls get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 193 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Marshalls?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 205 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marshalls enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 165 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Marshalls recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 215 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Marshalls?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 190 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Marshalls?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 186 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Marshalls’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 181 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how Marshalls is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 186 people who took the Breakroom Quiz between November 2025 and May 2026.
What are the most popular job types at Marshalls?
    What are the most popular jobs at Marshalls?
    What are the most popular categories at Marshalls?
    Infographic showing various Desktop Support job openings at Marshalls in the United States as of May 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% Physical job distribution.

    Desktop Support Technician

    Alakaina Family of Companies

    On-site

    $20.25 - $25.75/hr

    Full-time

    Medical, Dental, Life, Retirement, PTO

    Posted 18 days ago

    Job description

    The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Desktop Support Technician to support our government customer located in Kwajalein Atoll, Marshall Islands.

    DESCRIPTION OF RESPONSIBILITIES:

    • Provide enterprise level support for Tier II Desktop and some network NEC Baseline Support requirements and mission support as required.
    • Support other NEC Baseline service requests and cyber security as required.
    • Troubleshoot, repair, and maintain NIPR computer systems island wide.
    • Install and configure approved-for-use common user desktop software on unclassified desktop systems.
    • Perform release management, to include commercial, standard software, and new system releases.
    • Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist.
    • Receive, test, tailor, publish, and advertise patch packages containing common user software updates, security updates, and vendor patches for push to
    • unclassified end user devices.
    • Receive, test, tailor, publish, and advertise patch packages containing software updates, security updates and vendor patches for push to end user devices residing on the SIPRNET.
    • Assist customers with determining DoD approved Enterprise hosting solutions for applications.
    • Re-image computers with DOD approved software, add to Army Domains, and manage security and access rights with active directory.

    REQUIRED DEGREE/EDUCATION/CERTIFICATION:

    • Associate's degree in IT field preferred, or High School diploma accepted for additional years of experience.
    • Must possess a valid U.S. passport.
    • DoD 8570 baseline and CE certification-IAT-II.

    REQUIRED SKILLS AND EXPERIENCE:

    • Ability to relocate and reside at the USAG-KA in the RMI. You must meet current vaccination requirements for infectious diseases to enter the RMI. Must also be willing to meet any future vaccination requirements if mandated by the RMI.  
    • Pre-employment health screening is required due to the island's remote location and limited medical and dental capabilities.  
    • Ability to ride a bicycle or walk at least 2 miles to/from work daily. There are no personally owned vehicles allowed on USAG-KA. Transportation is primarily by bicycle.  
    • Ability to travel by plane or small sea-going vessel between working locations.  
    • May be required to work overtime.  
    • Rotational callback and emergency duty are requirements of this position.
    • Must be proficient in Microsoft computing environments.
    • Must have experience with a wide array of IT systems and devices.

    REQUIRED CITIZENSHIP AND CLEARANCE:

    • Must be a U.S. Citizen
    • SECRET security clearance to access classified information.  

    The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

    We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees

    "EOE, including Disability/Vets" OR "Equal Opportunity Employer, including Disability/Veterans"

    The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kupono Government Services, and Kapili Services, Po`okela Solutions,Kikaha Solutions, LLC,and Pololei Solutions, LLC.Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

    For additional information, please visit www.alakainafoundation.com

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    Employment Type: Regular Full Time

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