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Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 

Job Overview

The Talent Acquisition Coordinator introduces job candidates and new colleagues to Macy’s as they apply, interview, and begin their employment, and oversees a variety of administrative functions.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What You Will Do

• Identify hiring needs by reviewing reports and building relationships with local leaders and centralized partners.
• Post and maintain open positions on internal and external job boards; collaborate with partners to complete job templates in the Applicant Tracking System (ATS).
• Manage candidates through the ATS, assisting with recruitment activities such as interview scheduling, job fair coordination, and candidate greetings.
• Partner with Recruitment Operations and People Leaders to coordinate screening, interview calendars, and scheduling logistics.
• Assist with pre-employment processes, including ordering and monitoring background checks and drug screenings; provide status updates to People Leaders and candidates.
• Schedule new hire start dates, notify People Leaders, and oversee the completion of new hire paperwork, orientation, and badge issuance.
• Provide new hires with resources on benefits, tax forms, direct deposit, and AskHR; facilitate payment for time spent on onboarding activities as needed.
• Manage job postings and candidate disposition when new hires do not report as scheduled.
• Obtain systems access for new hires and forward completed files to Colleague Services per company standards.
• Input and maintain colleague data, including status changes, transfers, promotions, and corrections.
• Participate in compliance audits, including I-9 reverifications and required postings.
• Respond to information requests from Colleague Advisors and forward appropriate file details.
• Assist People Leaders with attendance tracking and facilitate final pay documentation for exempt and non-exempt colleagues.
• Maintain regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Recruitment Operations: Demonstrated ability to manage end-to-end recruitment processes, including job postings, interview coordination, candidate tracking, and onboarding activities using an Applicant Tracking System (ATS).

Communication: Strong verbal and written communication skills with the ability to clearly convey information, build relationships, and maintain open and continuous communication with candidates, People Leaders, and cross-functional partners.

Organization and Attention to Detail: Excellent organizational skills with the ability to manage multiple priorities, maintain accurate records, and ensure timely completion of tasks related to hiring, onboarding, and colleague data management.

Collaboration: Proven ability to partner effectively with local leaders, centralized HR teams, and recruitment operations to align on hiring needs, coordinate efforts, and deliver a seamless candidate experience.

Technical Proficiency: Proficiency in Microsoft Office (Excel, Word, Outlook) and the ability to quickly learn and navigate HR systems, scheduling tools, and onboarding platforms.

Customer Service Orientation: Strong focus on providing a positive, supportive experience for candidates and new hires by responding promptly to inquiries and guiding them through pre-employment and onboarding processes.

Problem Solving: Ability to think critically and proactively resolve issues related to hiring, scheduling, onboarding, or data entry while maintaining a solution-oriented mindset.

Adaptability: Comfortable in a fast-paced, dynamic environment with the flexibility to shift priorities and schedules based on evolving business needs.

Confidentiality and Compliance: Committed to handling sensitive information with discretion and supporting compliance activities such as I-9 reverification, background checks, and required postings.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
  • 2+ years of Human Resources, administrative, or customer service experience preferred.  
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.