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120 Macys Customer Service Trainer Jobs Hiring Near You

Alphabe Insight Inc

Customer Service Trainer

Houston, TX · On-site

$60K - $65K/yr

Chats Cloud Cover is seeking a dedicated and experienced Customer Service Trainer to develop and implement training programs for our customer service representatives. The ideal candidate will be ...

ULINE

Customer Service Trainer - Corporate

Gurnee, IL · On-site

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

ULINE

Customer Service Trainer - Corporate

Kenosha, WI · On-site

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

Macy's

VP, Customer Care and Credit Services

Mason, OH

$268K - $498K/yr

Oversee customer care call centers, credit service, collections, selling, and issue resolution operations across Macy's, Bloomingdale's and Bluemercury. * Provide strategic leadership and governance ...

Macy's

Area VP, Network Operations

China Grove, NC

$166K - $337K/yr

The role leads a multi-unit area that includes Macy's Customer Fulfillment and Store Delivery ... service, and execution to plan. * Own the operational and financial performance of multiple ...

Macy's

Manager, Sales and Customer Service

Kennesaw, GA

$47K - $53K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Cherry Hill, NJ

$50K - $57K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Dallas, TX · On-site

$59K - $98K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Alpharetta, GA

$48K - $54K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Kennewick, WA · On-site

$51K - $58K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Denver, CO · On-site

$61K - $103K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Trumbull, CT · On-site

$67K - $112K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Franklin, TN · On-site

$56K - $93K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

Macy's

Manager, Sales and Customer Service

Chicago, IL

$52K - $59K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... training and coaching. What You Will Do * Build a productive, enthusiastic team eager to engage ...

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Showing results 61-80

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Macy's Jobs Information

Do workers at Macy's get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Macy's pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

At Macy's, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Macy's?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Macy's?

Most people who work part-time get paid time off.
69% of people who work part-time say they get paid time off
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Macy's affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Macy's?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 101 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 15% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Macy's worry about hours?

Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Macy's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Macy's workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 197 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Macy's?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Macy's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Macy's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Macy's?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Macy's job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and June 2026.

Is working at Macy's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Macy's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 98 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Macy's?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Macy's?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Macy's?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Macy's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Macy's is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Trainer jobs?
What are the most popular jobs at Macys?
What are the most popular categories at Macys?
Infographic showing various Customer Service Trainer job openings at Macys in the United States as of August 2026, with employment types broken down into 37% Full Time, and 63% Part Time. Highlights an 100% Physical job distribution.

Customer Service Trainer

Alphabe Insight Inc

Houston, TX • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 13 days ago

Job description

Company Description
About Us
At Chats Cloud Cover, we provide cutting-edge business support solutions with a focus on seamless operations, administrative efficiency, and client satisfaction. Our team thrives on delivering tailored assistance to ensure businesses run smoothly and efficiently. With a strong foundation in professional services and operational management, we are committed to building long-term partnerships with our clients and fostering a collaborative and results-driven workplace.
Job Description
Job Description
Chats Cloud Cover is seeking a dedicated and experienced Customer Service Trainer to develop and implement training programs for our customer service representatives. The ideal candidate will be responsible for enhancing team performance, improving customer experience standards, and ensuring alignment with the company's service goals and best practices.
Key Responsibilities
  • Design and deliver engaging training sessions for new hires and existing staff.
  • Develop and update training manuals, materials, and performance tools.
  • Evaluate employee performance and provide targeted coaching and support.
  • Collaborate with customer service leadership to assess training needs and process improvements.
  • Monitor quality assurance results and provide actionable feedback.
  • Ensure consistency in messaging and service delivery across teams.
  • Lead workshops and role-play scenarios to enhance communication and problem-solving skills.

Qualifications
Qualifications
  • Bachelor's degree in Business, Communications, Education, or related field preferred.
  • 2+ years of experience in training, coaching, or managing within a customer service environment.
  • Excellent presentation, communication, and interpersonal skills.
  • Strong analytical and organizational abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and collaboratively in a fast-paced environment.

Additional Information
Benefits
  • Competitive salary ($60K-$65K)
  • Growth and career development opportunities
  • Supportive and professional team culture
  • Paid time off and company holidays
  • Health, dental, and vision insurance options
  • Comprehensive onboarding and continuous training programs

Apply