Csa Global

60 Csa Global Customer Service Trainer Jobs Hiring Near You

Customer Service Trainer

Houston, TX · On-site

$60K - $65K/yr

Chats Cloud Cover is seeking a dedicated and experienced Customer Service Trainer to develop and implement training programs for our customer service representatives. The ideal candidate will be ...

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

Customer Service Trainer - Corporate Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Working from operations centers and shipyards to training sites and program offices, CSA deploys ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Working from operations centers and shipyards to training sites and program offices, CSA deploys ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Working from operations centers and shipyards to training sites and program offices, CSA deploys ...

next page

Showing results 1-20

Customer Service Trainer

Alphabe Insight Inc

Houston, TX • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 13 days ago


Job description

Company Description
About Us
At Chats Cloud Cover, we provide cutting-edge business support solutions with a focus on seamless operations, administrative efficiency, and client satisfaction. Our team thrives on delivering tailored assistance to ensure businesses run smoothly and efficiently. With a strong foundation in professional services and operational management, we are committed to building long-term partnerships with our clients and fostering a collaborative and results-driven workplace.
Job Description
Job Description
Chats Cloud Cover is seeking a dedicated and experienced Customer Service Trainer to develop and implement training programs for our customer service representatives. The ideal candidate will be responsible for enhancing team performance, improving customer experience standards, and ensuring alignment with the company's service goals and best practices.
Key Responsibilities
  • Design and deliver engaging training sessions for new hires and existing staff.
  • Develop and update training manuals, materials, and performance tools.
  • Evaluate employee performance and provide targeted coaching and support.
  • Collaborate with customer service leadership to assess training needs and process improvements.
  • Monitor quality assurance results and provide actionable feedback.
  • Ensure consistency in messaging and service delivery across teams.
  • Lead workshops and role-play scenarios to enhance communication and problem-solving skills.

Qualifications
Qualifications
  • Bachelor's degree in Business, Communications, Education, or related field preferred.
  • 2+ years of experience in training, coaching, or managing within a customer service environment.
  • Excellent presentation, communication, and interpersonal skills.
  • Strong analytical and organizational abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and collaboratively in a fast-paced environment.

Additional Information
Benefits
  • Competitive salary ($60K-$65K)
  • Growth and career development opportunities
  • Supportive and professional team culture
  • Paid time off and company holidays
  • Health, dental, and vision insurance options
  • Comprehensive onboarding and continuous training programs