Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America. Careers Packed with ...
Uline
Uline is a family-owned distributor of shipping, industrial, and packaging materials.
Breakroom Rating
8.2
Based on 113 frontline employees from Uline who took The Breakroom Quiz
27 Uline Customer Service Trainer Jobs Hiring Near You
Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America. Careers Packed with ...
Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America. Careers Packed with ...
Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America. Careers Packed with ...
Customer Service Representative
Racine, WI · On-site
$32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
Racine, WI · On-site
$32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
$25 - $30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
$25 - $30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Department Manager
Kenosha, WI · On-site
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Department Manager
Kenosha, WI · On-site
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Department Manager
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Department Manager
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Department Manager
Pleasant Prairie, WI · On-site
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Department Manager
Pleasant Prairie, WI · On-site
$85K - $100K/yr
Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...
Customer Service Representative
Pleasant Prairie, WI · On-site
$32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
Pleasant Prairie, WI · On-site
$32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
$27 - $32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Service Representative
$27 - $32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Senior Customer Service Manager
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Senior Customer Service Manager
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Customer Service Department Manager - Bilingual
Irving, TX · On-site
$85K - $100K/yr
Customer Service Department Manager - Bilingual Pay from $85,000 to $100,000 per year Texas Branch ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Customer Service Department Manager - Bilingual
Irving, TX · On-site
$85K - $100K/yr
Customer Service Department Manager - Bilingual Pay from $85,000 to $100,000 per year Texas Branch ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Senior Customer Service Manager
Buford, GA · On-site
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Senior Customer Service Manager
Buford, GA · On-site
$17.50 - $24.25/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Senior Customer Service Manager
Gainesville, GA · On-site
$18 - $24.75/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Senior Customer Service Manager
Gainesville, GA · On-site
$18 - $24.75/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...
Customer Support Specialist
Woodbury, MN · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Woodbury, MN · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Woodbury, MN · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Woodbury, MN · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Menomonie, WI · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Menomonie, WI · On-site
$30/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Kenosha, WI · On-site
$27 - $32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Customer Support Specialist
Kenosha, WI · On-site
$27 - $32/hr
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room ...
Uline Jobs Information
What is it like to work at Uline?
Uline is a privately-owned company that values a collaborative and fast-paced work environment, prioritizing teamwork and innovation to drive growth and customer satisfaction.
The company operates with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and fostering an open-door policy for communication and feedback. Uline's headquarters in Pleasant Prairie, Wisconsin, features a modern and spacious campus with amenities such as a fitness center, cafeteria, and on-site childcare.
Working at Uline may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities for professional growth and development in a rapidly expanding company that prioritizes customer satisfaction and employee engagement.
The company operates with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and fostering an open-door policy for communication and feedback. Uline's headquarters in Pleasant Prairie, Wisconsin, features a modern and spacious campus with amenities such as a fitness center, cafeteria, and on-site childcare.
Working at Uline may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities for professional growth and development in a rapidly expanding company that prioritizes customer satisfaction and employee engagement.
What makes Uline an attractive place to work?
Uline is a leading distributor of shipping, packaging, and industrial supplies, with a reputation for providing high-quality products and exceptional customer service. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and growing industry. As a result, Uline provides a platform for employees to make a meaningful impact, drive business success, and build a rewarding career in a rapidly evolving industry.
Do workers at Uline get paid breaks?
Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Uline pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
At Uline, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Uline affordable enough for their workers?
Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
98% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Uline?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
- 43% of people with changing schedules find out their shifts one week or less ahead of time.
- 24% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 29% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers at Uline worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Uline workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
56% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for Uline workers to change shifts?
Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and February 2026.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Uline?
Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Uline managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at Uline spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Uline?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Uline job good for students?
Only some students say this is a good place to work if you’re studying.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Is working at Uline good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Uline feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
35% of people say they’re not treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Uline get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Uline?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Uline enjoy their jobs?
Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
52% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Uline recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Uline?
Most people got enough training when they started.
81% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.
81% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Uline?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Uline’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Uline is doing?
Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Customer Service Trainer jobs?
What are the most popular jobs at Uline?
What are the most popular categories at Uline?
Full-time
Medical, Retirement, PTO
Re-posted 21 days ago
Uline rating
8.2
Uline
Based on 113 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 12,925 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
81%
say they get enough training
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
Job description
Customer Service Trainer - Corporate
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.
Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.
Serve as a liaison for training teams across Uline's Corporate Headquarters and our regional facilities.
Create a welcoming and positive learning environment that encourages employee growth and development.
Minimum Requirements
Bachelor's degree in adult learning, corporate training or related area, or equivalent experience.
Experience with existing and emerging training methods and tools.
Proficient in Microsoft Office.
Excellent communication, interpersonal and leadership skills.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Cafe featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Working at Uline
Perks for frontline workers
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
What to expect from working at Uline
From Uline
About Uline, in their own words
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
About Uline
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Industry
Paper product wholesalers, trucking and wholesale
Company size
5,001 - 10,000 Employees
Headquarters location
Pleasant Prairie, WI, US