62 Johnson Johnson Customer Service Jobs Hiring Near You

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales - Oncology/Hematology (Commission)

Job Category:

Professional

All Job Posting Locations:

Los Angeles, California, United States of America, Riverside, California, United States, San Diego, California, United States of America

Job Description:

We are searching for the best talent for a Senior Oncology Sales Specialist to support in the Orange County territory.

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

The Oncology Sales Specialist (OSS) is a Field Based role reporting to a District Manager.

As the OSS you will:

• Fulfill sales strategies by selling current and potential new oncology therapeutics.

• Demonstrate a working knowledge of the products' clinical efficacy, provide clinical support/information as needed, and achieve their sales quota.

• Conduct business analysis, actively prospect for new business within assigned territory, develop account strategies with District Manager to increase sales in the assigned territory (i.e., identifies key accounts, HCPs, develops specific plans for penetration).

• Develop customer specific pre- and post-call plans that include objectives, probes and supporting materials.

• Build customer dedication and identify and cultivate new relationships. Influence decision-makers by delivering a targeted sales message based on accurate clinical information, uses approved sales and marketing materials, and executes marketing strategies at the local level

• Use resources appropriately while working successfully with JNJ Innovative Medicine team members and counterparts to share ideas and information to enhance business results.

• Strong knowledge on assigned specialty products and their related markets in all areas relevant to internal and external customers: such as, clinical, technical and health economics.

• Develop a complete understanding of the health care delivery system within each assigned account, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.

• Maintain knowledge of reimbursement, short-and long-term sales potential relevant to percentage of patients treated, patient mix, Managed Care organizations and Specialty Pharmacies, and new protocols or new treatment modalities that impact business potential.

• Attendand participate in all required sales meetings; complete all required training curriculum in a timely manner; achieve training standards; and organize and complete administrative responsibilities efficiently, including healthcare compliance, expense reporting, call reporting, and other assignments.

Required Qualifications:

• A minimum of a Bachelor's Degree

• Oncology specialty sales experience AND/OR Major Hospital Account Sales Experience

• Valid driver's license and the ability to travel as necessary, including overnights and/or weekends.

• A minimum of two (2) years of direct selling experience in pharmaceutical or biologic/biotech with documented success in delivering sales results and achieving targets OR relevant clinical experience

• Experience in hospital and large account sales, understand complex reimbursement and managed care dynamics with a documented history of successful sales performance in a competitive environment

• Strong relationship building skills and the ability to identify key decision makers

• Possess strong achievement motivation to meet and exceed goals

• Residing in the geography or be willing to relocate to it.

• Ability to effectively utilize virtual technology and a history of engaging customers in virtual face-to-face interactions

Preferred Qualifications:

• Hematology and/or rare disease specialty sales experience and an understanding of the Oncology market.

• Previous product launch experience in a highly competitive environment

• Multiple Myeloma experience

Preferred Skills:

• Learning Aptitude towards AI/Tech: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's What You Can Expect

Application review: We'll carefully review your CV to see how your skills and experience align with the role.

Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills:

Preferred Skills:

Business Behavior, Clinical Experience, Coaching, Competitive Landscape Analysis, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Enablement, Sales Trend Analysis, Strategic Sales Planning

The anticipated base pay range for this position is :

$98,000.00 - $157,550.00

Additional Description for Pay Transparency:

Please use the following language:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
Additional information can be found through the link below.
Co-Ops and Intern Positions: Please use the following language:
Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
Co-Ops and Interns are eligible to participate in the Company's consolidated retirement plan (pension).