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IST Management

60 Ist Management Customer Service Associate Jobs Hiring Near You

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IST Management Jobs Information

Do workers at IST Management get paid breaks?

No. Most people don’t get paid breaks.
92% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and September 2026.

Does IST Management pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

At IST Management, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and September 2026.

Do people get paid time off at IST Management?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and September 2026.

Do workers at IST Management worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2025.

Do IST Management workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at IST Management?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do IST Management managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at IST Management spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at IST Management?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at IST Management feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at IST Management get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and September 2026.

Is it stressful to work at IST Management?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at IST Management enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at IST Management recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people get enough training when they start at IST Management?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and September 2026.

Do people get support to advance at IST Management?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people think IST Management’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2026.

Do workers feel well informed about how IST Management is doing?

Most people don’t feel well informed about how the company is doing.
77% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and September 2026.

What other companies are hiring for Customer Service Associate jobs?

What are the most popular jobs at Ist Management?

What are the most popular categories at Ist Management?

Infographic showing various Customer Service Associate job openings at Ist Management in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 62% Physical, and 38% Remote job distribution.

Regional Customer Service Associate

IST Management Services

San Francisco, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

218th of 256 rated facilities management

Job description

Overview

IST Management is seeking a Regional Customer Service Associate to join our team at IST Management Services! The Regional Customer Service Associate will be responsible for providing customer service in both corporate and legal offices in San Francisco. Ideal candidates will have prior experience in hospitality or customer service, are willing to train, possess a level of professionalism and are ready to grow in their office services career!

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $23.00 - $25.00/hour

Schedule: Monday-Friday and hours based on assignment

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us! 

Responsibilities

The Regional Customer Service Associate will be responsible for handling tasks and projects as assigned.

  • Reception - Answering calls, forwarding voice-mails, greet guests, validate parking, etc.
  • Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, etc.
  • Mail Room - Process incoming and outgoing mail/packages
  • Copy Center - Fulfill scan/print requests according to the instructions provided
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Consistently adhere to business procedure guidelines
  • Perform other tasks as assigned
Qualifications

Ideal candidates will have relevant experience in customer service and be comfortable supporting multiple offices in San Francisco.

  • High school diploma or equivalent (GED) 
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to meet employer's attendance policy
  • Lifting up to 55 pounds

"We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance." 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

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