ibex
ibex

60 Ibex Jobs Hiring Near You

Healthcare Benefits Representative

Pittsburgh, PA ยท Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley, sale, dry ...

Customer Service Representative

Crittenden, NY ยท On-site

$15 - $20.50/hr

Mantener una actitud positiva y apoyar el compromiso de excelencia de Ibex. Qualifications Requisitos: * Graduado de universidad o tecnico. * Si solo posee diploma de secundaria, debe cumplir con mas ...

DOE IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley, sale, dry ...

Bilingual Customer Service Representative

Charleston, WV ยท On-site

$12 - $15.25/hr

... from ibex with the next steps. Be sure to respond quickly so we can stay in touch. If selected, you will be invited to a video interview. We're excited to meet you and talk more about this ...

Bilingual Customer Service Representative

Charleston, WV ยท On-site

$12 - $15.25/hr

... from ibex with the next steps. Be sure to respond quickly so we can stay in touch. If selected, you will be invited to a video interview. We're excited to meet you and talk more about this ...

Overview This is a temporary Quality Admin position. The Quality Admin is responsible for evaluating a random sampling of technical support calls, as well as other customer contact methods.

Customer Service - Work at Home

Hampton, VA ยท Remote

$14 - $19/hr

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you ...

IT Site Support Tech

Pittsburgh, PA ยท On-site

$20.75 - $28.75/hr

Overview Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned ...

IT Site Support Tech

Pittsburgh, PA ยท On-site

$20.75 - $28.75/hr

Overview Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned ...

Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...

Customer Service - Work at Home

Hampton, VA ยท Remote

$14 - $19/hr

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for ...

IT Site Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Overview Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned ...

Customer Service - Work at Home

Hampton, VA ยท On-site

$14 - $19/hr

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you ...

IT Site Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned call ...

IT Site Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Overview Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc's, phones, agent software on the desktop, and site infrastructure for the assigned ...

Showing results 41-60

Healthcare Benefits Representative

Healthcare Benefits Representative

ibex

Pittsburgh, PA โ€ข Remote

$16.50 - $19.75/hr

Full-time

Posted 23 days ago


Job description

Overview

Job Title: Customer Service Agent - Health Benefits Support (Remote)
Start Date: August 31
Employment Type: Full-Time (40 hours/week)
Location: Remote (Work from Home)

Jumpstart Your Career with Ibex!

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, weโ€™ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. Youโ€™ll make real connections, build new skills, and grow your career in a place that celebrates you.

Job Overview

We are hiring Customer Service Agents to support health benefits and member services in a remote environment. In this role, you will initially support high-volume Open Enrollment activities and transition into ongoing customer service support across multiple channels.

This position offers paid training, structured development, and opportunities for long-term growth. Employees who maintain strong performance, attendance, and quality standards will be eligible to transition into additional programs and expanded responsibilities.


Responsibilities

What Youโ€™ll Do

  • Assist members with:
    • Benefits, enrollment, and plan education
    • Coverage, claims, billing, and payments
    • Provider networks, referrals, and pre-authorizations
  • Accurately process enrollments and update member information
  • Troubleshoot and resolve customer issues efficiently
  • Navigate multiple systems while interacting with customers
  • Maintain accurate records in CRM systems
  • Ensure compliance with HIPAA and company policies
  • Collaborate with internal teams to resolve complex concerns
  • Meet performance metrics including quality, productivity, and customer satisfaction
  • Stay current on healthcare policies, benefits, and system updates

Schedule

  • Full-time, 40 hours per week
  • Flexible availability required, including evenings, weekends, and holidays
  • Overtime may be available during peak periods

Work Environment

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Must remain on camera during working hours

Qualifications

Required:

  • Must be 18 years or older
  • High school diploma or equivalent
  • At least 1 year of customer service experience (call center preferred)
  • Strong verbal and written communication skills
  • Ability to explain complex information clearly
  • Basic computer skills (typing, system navigation, multi-tasking)
  • Ability to work in a fast-paced, high-volume environment
  • Strong problem-solving and decision-making skills
  • Reliable attendance and punctuality

Preferred:

  • Healthcare, insurance, or benefits experience
  • Enrollment or claims support experience
  • Previous remote work experience

Eligible States:

This role is currently limited to candidates residing in:

  • Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming.

Why Join Us

  • Paid training
  • Opportunities for career growth and development
  • Supportive team environment
  • Valuable experience in healthcare and customer service

Apply today to start your career in customer service and healthcare support.