ibex
ibex

60 Ibex Jobs Hiring Near You

Customer Service Representative

Pittsburgh, PA ยท On-site

$15.50 - $21/hr

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid ...

Customer Service/Tech Support

Charleston, WV ยท On-site

$13.25 - $17/hr

About ibex: At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the ...

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid ...

Customer Service Representative

Beckley, WV ยท On-site

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service

San Antonio, TX ยท On-site

$14.50 - $19.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Recruiter

Pittsburgh, PA ยท On-site

$34K - $46K/yr

Overview Ibex is seeking a resourceful, energetic and articulate Junior Recruiter who will be part of a high performing Talent Acquisition team responsible for sourcing, screening, assessing ...

Recruiter

Pittsburgh, PA ยท On-site

$34K - $46K/yr

Overview Ibex is seeking a resourceful, energetic and articulate Junior Recruiter who will be part of a high performing Talent Acquisition team responsible for sourcing, screening, assessing ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

Pittsburgh, PA ยท On-site

$15.50 - $21/hr

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid ...

Bilingual Customer Service

San Antonio, TX ยท On-site

$14 - $17.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Healthcare Benefits Representative

Pittsburgh, PA ยท Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Overview This is Work On Site in IBEX Nicaragua (Invercasa). As a Dispatcher, you are the nerve center of our operation.Your mission is simple:Get the right technician to the right customer at the ...

Healthcare Benefits Representative

Pittsburgh, PA ยท Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Healthcare Benefits Representative

Pittsburgh, PA ยท Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Showing results 21-40

Fiber Internet Tech and Billing Representative

Fiber Internet Tech and Billing Representative

ibex

Charleston, WV โ€ข On-site

$13.25 - $17/hr

Other

Posted 8 days ago


Job description

Overview
About ibex:
At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.
About the job:
As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service, resolving various issues, completing customer transactions (sign ups, plan changes), escalating issues to the technical support teams/non-technical support teams/ field operations and install teams/sales teams and closing out issues in a timely manner.
Responsibilities
What you will be working on:
โ€ข Answer billing and general account questions from customers and potential customers via phone
โ€ข Sign up new customers and provide answers to service inquiries
โ€ข Execute changes to existing customer accounts, process plan upgrades/downgrades
โ€ข Resolve questions and open tickets to escalate issues as needed
โ€ข Follow up with internal employees and external customers to resolve issues
Qualifications
What you will bring:
โ€ข Results driven, multitasking, able to balance multiple customer issues to completion
โ€ข Closing support tickets in a timely manner and with a satisfactory customer resolution
โ€ข Able to keep step with a fast-paced environment and maintain a positive attitude
โ€ข Excellent written and verbal communication skills
โ€ข 1-year experience providing customer service, face to face or over the phone
โ€ข 25 WMP Typing speed
โ€ข Must be 18 years or older