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58 Ibex Jobs Hiring Near You

Customer Service Representative

Beckley, WV · On-site

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service/Tech Support

South Charleston, WV · On-site

$14.75 - $19/hr

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

Beckley, WV · On-site

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

New Braunfels, TX · Remote

$14.25 - $19.50/hr

At ibex, we are hiring motivated, customer-focused individuals to support a leading utility company in a fast paced and engaging environment. This is more than just a call center job, it's an ...

Overview This is Work On Site in IBEX Nicaragua (Invercasa). As a Dispatcher, you are the nerve center of our operation.Your mission is simple:Get the right technician to the right customer at the ...

Class A CDL Driver IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley ...

Customer Service/Tech Support

Charleston, WV · On-site

$15.50 - $21.25/hr

Customer Service Representative At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality ...

IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley, sale, dry ...

IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley, sale, dry ...

IBEX is looking for a class A CDL driver with double/triple endorsement, who can drive a set of hopper bottoms. We haul all different types of commodities including wheat, barley, sale, dry ...

Mantener una actitud positiva y apoyar el compromiso de excelencia de Ibex. Qualifications Requisitos: * Graduado de universidad o tecnico. * Si solo posee diploma de secundaria, debe cumplir con mas ...

Showing results 21-40

Customer Service Representative

ibex

Beckley, WV • On-site

$15.75 - $21.50/hr

Other

Re-posted 22 days ago


Job description

Overview
Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities!
Job Overview
As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner.
Responsibilities
Your day-to-day will involve:
• Answering a high volume of incoming phone calls
• Determine member needs and provide appropriate solutions
• Use multiple computer programs simultaneously on multiple screens while on the phone
• Use problem solving and critical thinking skills to resolve concerns
Schedule
  • Full-time, 40 hours per week
  • Flexible availability required, including evenings, weekends, and holidays
  • Overtime may be available during peak periods

Work Environment
  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Must remain on camera during working hours

Qualifications
Some things we consider critical for this role:
• Healthcare and/or insurance industry experience is preferred
• Commitment to customer experience and providing the right support for our members
• Passion for learning- we will train you!
• Time management and organizational management skills
• Strong analytical abilities and problem-solving skills to resolve issues
• Ability to adapt and work well under pressure in a fast-paced environment with frequently changing priorities
• Great computer navigation skills
• Ability to work independently and as part of a team
• Ability to multi-task handling customer concerns and navigate through resources simultaneously
• Excellent written and verbal communication skills
Must haves for the job
• 18 Years of age or older
• High School Diploma or equivalent
• 2+ Years customer service experience