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79 Hylant Client Services Manager Jobs Hiring Near You

Hylant

Office Manager/Talent Generalist

Columbus, OH · On-site

The Office Manager/Talent Generalist dual role serves as a champion of the Hylant culture. The ... Service Awards, Office Picnic, new employee luncheons, Top Workplaces Survey, ordering funeral ...

Hylant

Office Manager/Talent Generalist

Columbus, OH · On-site

The Office Manager/Talent Generalist dual role serves as a champion of the Hylant culture. The ... Service Awards, Office Picnic, new employee luncheons, Top Workplaces Survey, ordering funeral ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

Proactively manage the claims process for assigned clients/claims liaising with clients, adjusters, carriers, and other external parties as well as Hylant client executives and client services team ...

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Hylant Jobs Information

What is it like to work at Hylant?

Hylant is a professional services firm that values a collaborative and supportive work environment, prioritizing employee growth and well-being within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and participation. Hylant's work environment is modern and technologically equipped, with a focus on employee comfort and productivity.

Working at Hylant may appeal to candidates seeking a stable and rewarding career in a professional services firm, with opportunities for professional development, mentorship, and advancement in a growing and innovative organization.

What makes Hylant an attractive place to work?

Hylant is a leading insurance brokerage firm with a strong reputation for delivering innovative solutions and exceptional client service. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Hylant, individuals can contribute to the company's mission of making a positive impact in the lives of its clients and communities, while also pursuing opportunities for career advancement and personal growth.

How easy is it to get time off at Hylant?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Hylant?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Hylant?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hylant recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Hylant?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Hylant?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Hylant’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Hylant is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Client Services Manager jobs?

What are the most popular jobs at Hylant?

What are the most popular categories at Hylant?

Infographic showing various Client Services Manager job openings at Hylant in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.

Market Service Leader - Commercial Insurance

Hylant

Columbus, OH • On-site

$15.50 - $20.25/hr

Full-time

Posted 7 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 315 rated insurance

Job description

The Opportunity:

The Market Service Leader will manage, engage, develop, and retain an assigned team in collaboration with leadership and other key stakeholders by leading, engaging, monitoring, coaching and fostering an environment that encourages long-term career development. When appropriate, this position will also be responsible for managing an assigned book of business.

In This Role You Will Execute On:

  • Lead, engage, coach, mentor, guide and manage performance of an assigned team. Collaborate with leadership in all talent functions including staffing selection, account assignments, performance evaluation, and team development ensuring appropriate levels of productivity, team effectiveness, support, and resources are in place to meet or exceed objectives.
  • Manage work assignments, attendance, and time off requests for assigned team.
  • Liaise with leadership, Foundations, and Talent teams to lead onboarding and training of new team members ensuring appropriate training plans are created and followed.
  • Manage and track training and development progress for all assigned team members; conduct milestone assessments to calibrate and document development. Recommend promotion or development plans and work with appropriate stakeholders to implement.
  • Assess performance levels for assigned team; participate in talent planning, performance management, and feedback efforts leading professional development conversations when appropriate.
  • Address internal staff conflicts efficiently and to the mutual benefit of all involved; escalating issue to leadership for guidance or assistance as needed.
  • Oversee Client Engagement Strategy (CES) compliance, lead CES meeting prep ensure collaboration and participation from all stakeholders; participate CES meetings as needed.
  • Lead and manage service functions serving as the primary client contact for book of business as assigned.
  • Perform other duties and special projects as assigned.

In This Role You Will Need:

  • A minimum of five (5) years insurance brokerage or related experience within the assigned discipline (property & casualty).
  • Bachelor's degree in Risk Management, Business Administration, or related field (or equivalent combination of education and experience).
  • Appropriate designations for the assigned discipline highly desired.
  • Current insurance license in the assigned discipline.
  • Fluent in EPIC or similar agency management system.
  • Competence with Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Results-oriented with the ability to change priorities as needed.
  • Demonstrated successful ability to lead and conduct difficult conversations. Prior direct supervisory or leadership experience highly desired.
  • Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
  • Must be legally authorized to work in the United States.



Why Hylant?


Since 1935, Hylant has been a familyowned insurance brokerage built on relationships, trust, and a peoplefirst mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.

Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

What Hylant employees say

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