62 Gresham Smith Insurance Customer Service Representative Jobs Hiring Near You

About Us

At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to create healthy and thriving communities—we deliver innovative solutions for life’s essential infrastructure and institutions.

What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals—we’re a community built on commitment, integrity, respect, and teamwork.

Why Gresham Smith?

When you join Gresham Smith, you’re joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.

About You

We’re looking for someone who has:

• An Associate’s degree in Engineering, Construction Management, Business Management, or a related discipline. Equivalent experience or training may be considered in lieu of a degree.
• 2 or more years of project scheduling experience using work breakdown structure and critical path method (CPM)
• Knowledge of standard office practices and procedures
• Ability to learn Georgia Department of Transportation systems, policies, and procedures
• Ability to understand firm operations, policies, and procedures, preferably within the Architectural/Engineering industry
• Proficiency in office equipment (personal computers, calculators, copiers)
• Skill in Microsoft Office applications, especially Word, Outlook, Teams, Excel, and Project
• Experience with Primavera P6 and Smartsheets project management software preferred
• Strong attention to detail, especially in data entry and communication tasks
• Excellent organizational and time management skills
• Ability to work independently on multiple tasks without immediate or constant supervision

Most importantly, you bring genuine curiosity, creativity, and a collaborative spirit—someone who wants to do great work with great people.

About the Role

As the West TN CEI Department Leader, you will:

• Create, monitor, and analyze project schedules aligned with best project management practices
• Ensure accuracy of project schedules by tracking update frequency from project managers
• Assist project managers and assistants in monitoring project progress, identifying critical activities, and reviewing forecasts and progress to date
• Track baselines, perform what-if analyses, and assist in developing contingency plans
• Identify projects significantly behind baseline schedules and develop recovery schedules for PM approval
• Assist program scheduler in tracking status of all schedules and related activities, updating spreadsheets and databases, and following up on status updates
• Attend meetings with program managers and design professionals to provide input on schedule structure, activity durations, and proposed changes
• Perform other duties as assigned
• Attend training as appropriate to stay current with client and firm requirements

Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.

Join Us

If you’re excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we’d love to hear from you.

Here’s what you can expect:

Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.

Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.

Competitive Benefits:

• Flexible Schedules & Generous PTO
• Healthcare (Medical, Dental, Vision, Wellness Programs)
• 401(k) with Company Match
• Short- & Long-term Disability, Paid Life & AD&D
• Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
• Family Planning and Parental Leave
• Mass/Public Transit Program
• Telemedicine and Employee Assistance Program

Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!

GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.