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Rivers Organization
Rivers Organization

60 Rivers Organization Insurance Customer Service Representative Jobs Hiring Near You

Patrick A. Carter Insurance Agency, Inc.

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Insurance Customer Service Representative

Lenexa, KS · On-site

$45K - $65K/yr

I am looking to add a team member to help me grow my Insurance Agency by assisting our clients with their daily insurance needs. Customer Service and Sales Representatives work to maximize positive ...

William Raveis Real Estate

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Insurance Customer Service Representative

Shelton, CT · On-site

$60K - $70K/yr

Customer service representatives must possess the skills to service a full Personal Lines insurance portfolio while effectively working on cross-selling and retention. This is a fast-paced ...

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Insurance Customer Service Representative

AmeriStaff Employment and Staffing Solutions

Rocky Mount, VA • On-site

$40K/yr

Other

Medical, Dental, Vision, Life

Re-posted 25 days ago

Job description

Job #: 159883 Title: Insurance Customer Service Representative Location: Rocky Mount, VA Salary Range: $40,000 per year Position: INSURANCE CLERK Description:
AmeriStaff is seeking a Insurance Customer Service Representative to join a well-established, community-focused insurance agency with a strong reputation in Southwest Virginia. Will play a key role in meeting the overall insurance needs of clients across both Personal Lines and Life & Health products.
Benefits of the Insurance Customer Service Representative:

  • In-office position
  • Monday through Friday
  • 8:30 am - 5:00 pm
  • $40,000 a year.
Responsibilities of the Insurance Customer Service Representative:
  • Provide professional, responsive service to an assigned book of personal lines accounts
  • Manage policy renewals, including binding coverage, reviewing policies for accuracy, invoicing, preparing proposals, and delivering policies
  • Respond promptly to client service requests, including resolving complex coverage and underwriting issues
  • Effectively manage multiple tasks and deadlines simultaneously
  • Service Life & Health policies, including beneficiary changes, billing inquiries, and policy updates
  • Support and process individual medical insurance applications
  • Provide service assistance for senior products (e.g., Medicare Advantage, Medicare Supplements, Part D plans) and supplemental products (dental, vision, ancillary coverages)
  • Support clients during Open Enrollment and Annual Enrollment Periods, managing high-volume service requests, plan changes, and eligibility questions
  • Provide general coverage education within licensing and compliance guidelines
  • Coordinate with insurance carriers and vendors to help resolve service and claims-related issues
  • Work independently to manage day-to-day responsibilities with minimal supervision
  • Balance workload across multiple lines of business, including seasonal fluctuations
  • Assist management with special projects and other duties as assigned
Requirements:
Requirements of the Insurance Customer Service Representative:
  • High School Diploma required; four-year degree preferred
  • 2-3 years of experience in Personal Lines and Life & Health insurance
  • Active Property & Casualty and Life & Health licenses required
  • Experience with Medicare, senior products, and individual health insurance
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
  • Salesforce experience preferred, but not required
  • Strong organizational skills, attention to detail, and ability to manage competing priorities
  • Professional work ethic and strong customer service orientation
  • #INDAI2472
Job Type: Permanent Post Date: 06/01/2026

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