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120 State Farm Insurance Customer Service Representative Jobs Hiring Near You

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$40K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

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State Farm Jobs Information

What is it like to work at State Farm?

State Farm is a company that values a culture of customer-centricity, teamwork, and community involvement, with a focus on providing excellent service to its customers. The company has a large and diverse workforce, with various roles and teams working together to achieve its mission of helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Working at State Farm may appeal to individuals who are passionate about insurance, customer service, and community involvement, and who are looking for a stable and rewarding career with opportunities for professional growth and development.

What makes State Farm an attractive place to work?

State Farm is a leading insurance company with a long history of providing financial security to millions of customers, positioning itself as a trusted and reliable partner in the industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining State Farm, individuals can contribute to the company's mission of helping people manage the risks of everyday life and build a fulfilling career with opportunities for impact and growth.

Do workers at State Farm get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 89 people who took the Breakroom Quiz between March 2026 and September 2026.

Does State Farm pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.

At State Farm, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 148 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from State Farm?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at State Farm?

Only some people who work part-time get paid time off.
66% of people who work part-time say they don’t get paid time off
Based on data from 38 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from State Farm affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 206 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at State Farm?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 169 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 30% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 183 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at State Farm worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Do State Farm workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for State Farm workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 447 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at State Farm?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 153 people who took the Breakroom Quiz between March 2026 and September 2026.

Do State Farm managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at State Farm spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at State Farm?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 158 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a State Farm job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at State Farm good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 78 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at State Farm feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 163 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at State Farm get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 146 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at State Farm?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 164 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at State Farm enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at State Farm recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 173 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at State Farm?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 165 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at State Farm?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 161 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think State Farm’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how State Farm is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 156 people who took the Breakroom Quiz between March 2026 and September 2026.

What other companies are hiring for Insurance Customer Service Representative jobs?

What are the most popular jobs at State Farm?

What are the most popular categories at State Farm?

Infographic showing various Insurance Customer Service Representative job openings at State Farm in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Licensed Insurance Customer Service Representative

Justin Hamilton - State Farm Agency

Kerrville, TX

$34K - $47K/yr

Full-time, Contractor

Retirement, PTO

Posted 9 days ago

Job description

Justin Hamilton - State Farm Agency, located in Kerrville, TX is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
  • $30,000 - $40,000 Salary (based on experience and insurance licensing)
  • Potential Commission/bonus
  • Paid Time Off (vacation and personal/sick days)
  • Retirement Plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements:
  • Insurance customer service experience preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license
  • Life and Health license
  • Bilingual; fluent in Spanish and English preferred but not required
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.