GEM
GEM

60 Gem Customer Service Jobs Hiring Near You

SLA

Queens Village, NY ยท On-site

$17/hr

Customer Service * Muti-tasking ability * Cash Handling(basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to ...

Engage directly with customers and provide information about products, services, and promotional offers * Create positive customer experiences and build brand awareness * Support event logistics ...

Engage directly with customers and provide information about products, services, and promotional offers * Create positive customer experiences and build brand awareness * Support event logistics ...

SLA

Bronx, NY ยท On-site

$19 - $21/hr

Customer Service * Muti-tasking ability * Cash Handling (basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to ...

Engage directly with customers and provide information about products, services, and promotional offers * Create positive customer experiences and build brand awareness * Support event logistics ...

SLA

Brooklyn, NY ยท On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

SLA

Bronx, NY ยท On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

Entry-Level Marketing Assistant

Virginia Beach, VA ยท On-site

$41K - $51K/yr

Communicate product and service information to potential customers * Track campaign performance and assist with reporting and data collection * Help coordinate event logistics, scheduling, and ...

Jewelry Sales

Manhattan, NY ยท On-site

$19 - $20/hr

Salary: $19 - $20 per hour Are you an experienced jewelry salesperson with a knack for providing exceptional customer service? We are seeking a talented and dedicated Pawn Broker Jewelry Salesperson ...

Showing results 21-40

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Infographic showing various Customer Service job openings at Gem in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
SLA

SLA

Gem

Queens Village, NY โ€ข On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Description:

SUMMARY
To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need.
  • Show the ability to meet and exceed sales/loan goals and other related quota.
  • Keeps work area clean and organized per store and OSHA standards.
  • Performs buying, selling and loan transactions.
  • Handles all cash/debit transactions and negotiable items accordance with established policies, procedures and practices.
  • Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism.
  • Effectively communicate pawn/loan/buys/sells company policies and legalities to customers.
  • Communicates and works with all senior staff and managers, displaying respect and professional communication.

COMPETENCIES โ€“ Required to perform the job successfully

  • Oral Communication Skills
  • Written Communication Skills
  • Interpersonal Skills
  • Customer Relations
  • Customer Service
  • Muti-tasking ability
  • Cash Handling(basic math)
  • Sales Experience
  • Knowledge in jewelry, gemstones, precious metals and or Hard Goods
  • Computer Literacy

SKILLS

  • Ability to communicate in English verbally and written.
  • Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook.

Job Type: Full-time

Pay: $17.00 per hour

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8-hour shift

Application Question(s):

  • Do you speak any other languages other than English.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Cash handling: 1 year (Preferred)

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Requirements:

Education:

  • High school or equivalent (Preferred)