GEM
GEM

21 Gem Customer Service Representative Jobs Hiring Near You

Business Development Apply Today If you're searching for an entry-level retail job , customer service position , sales associate role , retail representative opportunity , or energy advisor career ...

Provide exceptional face-to-face customer service while educating customers about client products, services, and initiatives. * Represent nonprofit and brand partners at live marketing events ...

Represent clients professionally while educating the public about products, services, and nonprofit initiatives. * Build strong relationships with customers through exceptional in-person customer ...

New

SLA

Bronx, NY · On-site

$19 - $21/hr

Customer Service * Muti-tasking ability * Cash Handling (basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to ...

Represent clients professionally at live events, promotional campaigns, and brand activations. * Engage with customers and provide exceptional service throughout event experiences. * Communicate ...

Represent client brands professionally and create positive customer experiences * Assist with lead ... Build relationships with customers and provide exceptional service * Track campaign results and ...

New

SLA

Queens Village, NY · On-site

$17/hr

Customer Service * Muti-tasking ability * Cash Handling(basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to ...

SLA

Brooklyn, NY · On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

Jewelry Sales

Manhattan, NY · On-site

$19 - $20/hr

Salary: $19 - $20 per hour Are you an experienced jewelry salesperson with a knack for providing exceptional customer service? We are seeking a talented and dedicated Pawn Broker Jewelry Salesperson ...

SLA

Bronx, NY · On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

SLA

Hempstead, NY · On-site

$18 - $21/hr

COMPETENCIES - Required to perform the job successfully: · Oral Communication Skills · Written Communication Skills · Interpersonal Skills · Customer Relations · Customer Service · Multi ...

SLA

Manhattan, NY · On-site

$18 - $21/hr

COMPETENCIES - Required to perform the job successfully: · Oral Communication Skills · Written Communication Skills · Interpersonal Skills · Customer Relations · Customer Service · Multi ...

Jewelry Sales (Weekend Availability)

Brooklyn, NY · On-site

$18 - $22.25/hr

Are you an experienced jewelry salesperson with a knack for providing exceptional customer service? We are seeking a talented and dedicated Jewelry Salesperson to join our team, with a strong ability ...

... Equipment-Customer service skills and phone etiquette -Experience with eBay preferred -Must be able to type at least 70 WPM with minimal errors -Experience with photography and photo editing ...

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GEM Jobs Information

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Infographic showing various Customer Service Representative job openings at Gem in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.
Customer Service Representative - Entry Level

Customer Service Representative - Entry Level

GEM

Richmond, VA

$15.75 - $21.50/hr

Full-time

Posted 19 days ago


Job description

We are looking for motivated, outgoing individuals to join our team as Entry-Level Customer Service Representatives. This is a great opportunity for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment.

No prior customer service experience is required. We provide hands-on training, ongoing support, and opportunities for growth.

Responsibilities:

Provide friendly and professional customer service
Communicate with customers and answer questions about products, services, or programs
Build positive relationships through face-to-face interactions
Assist with customer outreach and engagement efforts
Maintain a positive and professional representation of our organization
Work with a team to meet daily goals and objectives
Participate in training and professional development opportunities

Qualifications:

Strong communication and interpersonal skills
Positive attitude and willingness to learn
Dependable and motivated work ethic
Comfortable speaking with customers and the public
Ability to work well in a team environment
Previous customer service, retail, hospitality, or sales experience is a plus but not required

What We Offer:

Paid training
Entry-level experience with advancement opportunities
Supportive team environment
Professional development and leadership training
Opportunities to build valuable communication and customer service skills

This role is perfect for individuals looking to start a career in customer service, marketing, sales, communications, or business. If you are energetic, dependable, and ready to grow, we would love to meet you.