GEM
GEM

23 Gem Customer Service Representative Jobs Hiring Near You

We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Representative to join our team. This full-time, on-site position is an excellent opportunity for someone who enjoys ...

New

Our team is seeking a Customer Service Associate who is eager to learn, enjoys connecting with people, and wants to develop valuable workplace skills in a dynamic professional setting. This ...

Represent our organization in a friendly, professional, and approachable manner * Communicate company updates, services, and programs clearly to customers and community members * Assist with ...

SLA

Bronx, NY · On-site

$19 - $21/hr

Customer Service * Muti-tasking ability * Cash Handling (basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to ...

Represent clients professionally at events and in consumer-facing settings * Engage with consumers and provide information about client programs and services * Support customer and community ...

New

Represent our organization and promotional partners in a friendly, professional manner * Engage with customers, attendees, and community members * Share information about products, services, programs ...

Posted today

Represent nonprofit clients at in-person marketing campaigns, community events, and outreach ... Educate customers and community members about client programs, services, and initiatives * Build ...

New

Represent client brands professionally and create positive customer experiences * Assist with lead ... Build relationships with customers and provide exceptional service * Track campaign results and ...

New

Welcome and engage with customers, attendees, and community members * Represent our organization in ... Provide information about programs, services, and promotional initiatives * Support community ...

SLA

Brooklyn, NY · On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

Jewelry Sales

Manhattan, NY · On-site

$19 - $20/hr

Salary: $19 - $20 per hour Are you an experienced jewelry salesperson with a knack for providing exceptional customer service? We are seeking a talented and dedicated Pawn Broker Jewelry Salesperson ...

SLA

Bronx, NY · On-site

$19 - $21/hr

Customer Service: 1 year (Preferred) * Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer ...

SLA

Hempstead, NY · On-site

$18 - $21/hr

COMPETENCIES - Required to perform the job successfully: · Oral Communication Skills · Written Communication Skills · Interpersonal Skills · Customer Relations · Customer Service · Multi ...

Jewelry Sales (Weekend Availability)

Brooklyn, NY · On-site

$18 - $22.25/hr

Are you an experienced jewelry salesperson with a knack for providing exceptional customer service? We are seeking a talented and dedicated Jewelry Salesperson to join our team, with a strong ability ...

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Showing results 1-20

Entry-Level Customer Service Representative

GEM

Norfolk, VA

$15.50 - $21/hr

Full-time

Posted 2 days ago

New


Job description

We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Representative to join our team. This full-time, on-site position is an excellent opportunity for someone who enjoys helping people, solving problems, communicating with customers, and developing professional skills in a team-oriented environment.

No previous customer service experience is required. We provide paid training, ongoing coaching, and support to help you learn the role and succeed in a professional customer service environment.

Responsibilities

As an Entry-Level Customer Service Representative, you will:

  • Provide friendly, professional, and responsive customer service
  • Communicate with customers to understand their needs and answer questions
  • Assist with customer inquiries, service requests, and account-related questions
  • Build positive customer relationships through clear and professional communication
  • Learn company products, services, policies, and customer service procedures
  • Identify customer needs and help resolve questions or concerns in a timely manner
  • Maintain accurate customer information and follow established company procedures
  • Work collaboratively with team members to support customer needs and department goals
  • Participate in training, coaching, and professional development
  • Maintain a professional and customer-focused approach in all interactions
Qualifications

The ideal candidate will have:

  • Strong verbal and written communication skills
  • A positive attitude and willingness to learn
  • Professional and dependable work habits
  • Strong interpersonal and problem-solving skills
  • Good attention to detail
  • The ability to communicate effectively with customers and coworkers
  • The ability to work independently and contribute as part of a team
  • A genuine customer-focused mindset

Previous experience in customer service, retail, hospitality, sales, or another customer-facing environment is a plus but not required.

Paid Training and Career Development

We provide paid training to help new team members learn our products, services, customer service procedures, and workplace expectations.

As employees gain experience, they may have opportunities to develop additional skills in customer relations, communication, problem-solving, teamwork, and leadership.

What We Offer
  • Full-time, on-site employment
  • Paid training
  • Ongoing coaching and support
  • Professional development opportunities
  • Collaborative team environment
  • Career advancement opportunities
  • Competitive compensation
  • Performance-based incentives, where applicable
Why Join Our Team?

This position provides an opportunity to gain practical customer service experience while developing transferable professional skills. It may be a good fit for someone beginning their career, entering a new field, or looking to build experience in a customer-focused environment.

If you are dependable, personable, motivated, and eager to learn, we encourage you to apply.


Apply today for our Entry-Level Customer Service Representative position and take the next step toward building a successful career in customer service, customer relations, sales, and leadership.