GEICO
GEICO

14 Geico Dispatcher Jobs Hiring Near You

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being ...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being ...

GEICO Jobs Information

Do workers at GEICO get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 93 people who took the Breakroom Quiz between August 2025 and August 2026.

Does GEICO pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

At GEICO, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from GEICO affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at GEICO?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at GEICO worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.

Do GEICO workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for GEICO workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at GEICO?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

Do GEICO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at GEICO spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at GEICO?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a GEICO job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at GEICO good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at GEICO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at GEICO get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at GEICO?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at GEICO enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at GEICO recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at GEICO?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at GEICO?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think GEICO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how GEICO is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Dispatcher job openings at Geico in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 82% Physical, 11% Hybrid, and 7% Remote job distribution.

Senior Staff Machine Learning Engineer, AI Agent Platform

Geico

Bethesda, MD • On-site

$111K - $153K/yr

Full-time

Re-posted 21 days ago


GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance


Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Sr. Staff Machine Learning Engineer - AI Agent Platform

Position Description

GEICO is seeking an exceptional Sr. Staff ML Engineer to join our AI organization. You will serve as a technical leader and key architect for GEICO's virtual assistant platform that elevates productivity for 30K+ internal associates and the customer experience for millions of policyholders.

Sr. Staff AI Agent Platform Engineers set the technical vision and drive the architecture of multi-tenant services that power the building, testing, deployment, and hosting of LLM-based AI agents. This includes multi-agent orchestration, standardized interoperability protocols (MCP, A2A), AI agent skill ecosystems with marketplace and governance capabilities, production-grade harness & context engineering, and guardrail frameworks for safe autonomous operation at enterprise scale.

Responsibilities

  • Technical Vision & Architecture: Define the long-term technical strategy for GEICO's AI agent platform - including multi-agent orchestration, AI agent lifecycle management, evaluation frameworks, skill registries and marketplace, and workflow orchestration.
  • AI Agent Skills & Marketplace: Architect an enterprise skill ecosystem - reusable capability packages that encode domain expertise and workflows into portable, discoverable modules. Build and govern an internal skill marketplace with versioning, security vetting, approval workflows, progressive disclosure loading, and usage analytics.
  • Harness & Context Engineering: Lead design of production-grade AI agent harnesses (tool dispatch, context management, error recovery, session state, fine-grained Authn/AuthZ) that makes AI agents reliable for long-running workflows. Apply feedforward guides (linters, architecture constraints, spec-driven validation) and feedback sensors (test execution, LLM-as-judge) mixing computational and inferential controls. Design context engineering systems that treat the LLM context window as a managed resource - memory hierarchies, RAG pipelines, context compaction, scratchpads, and dynamic skill/tool loading.
  • Platform & Interoperability: Own high-performance platform components powering end-to-end agentic workflows: MCP server/registry management, A2A communication infrastructure, prompt management, workflow orchestration, guardrail enforcement, and observability pipelines.
  • AI Safety & Governance: Establish AI agent governance frameworks including bounded autonomy, human-in-the-loop escalation, audit trails, prompt guardrails, and RBAC/ABAC access controls. Extend governance to skill-level security - vetting published skills for hidden payloads, injection vectors, and data exfiltration risks.
  • Leadership: Collaborate cross-functionally with data scientists, engineers, product managers, and designers. Mentor engineers at all levels. Elevate AI engineering best practices - including harness engineering patterns and agentic coding tools - across the company.

Basic Qualifications

  • 8+ years of professional software development experience with at least two languages (Java, C++, Python, Go, or C#).
  • 6+ years designing and building AI/ML platforms using open-source/cloud-agnostic components (Elasticsearch, Qdrant, Kafka, PostgreSQL, MongoDB, Spark, Ray, Temporal, Redis, Neo4j, etc.).
  • 5+ years managing end-to-end SDLCs (CI/CD, Kubernetes, testing, monitoring, production support).
  • 4+ years building training, fine-tuning, and inferencing systems for LLMs, especially on GPU infrastructure.
  • 3+ years designing and operating multi-agent or agentic AI systems in production.
  • Strong understanding of context engineering - memory architectures, RAG, context compaction, and dynamic information management for LLMs.
  • Demonstrated track record leading technical initiatives, setting architectural direction, and mentoring across teams.
  • Bachelor's degree in CS, Engineering, or related field; advanced degree highly desirable.

Preferred Qualifications

  • 6+ years with cloud providers (Azure, AWS), including container orchestration and GPU compute.
  • 3+ years building agentic workflows with open-source and proprietary LLMs (Llama, Qwen, Claude, Gpt, etc.).
  • Hands-on experience with MCP and A2A protocols - MCP server development, AI agent card discovery, task delegation patterns.
  • Experience with harness engineering. (tool dispatch, error recovery, session state, sub-agent coordination, planning & reasoning)
  • Experience designing AI agent skill systems: building and governing reusable skill packages, skill marketplaces with discovery, versioning, security vetting, and progressive disclosure.
  • Experience with context engineering at scale: memory hierarchies, RAG optimization, compaction/summarization, state isolation, etc.
  • Experience with multi-agent orchestration frameworks (LangGraph, AutoGen, CrewAI).
  • Experience with LLM observability & evaluation platforms (LangSmith, Arize Phoenix, Langfuse).
  • Experience building guardrail systems (prompt injection defense, PII detection, skill-level security auditing).
  • Understanding of AI safety, model governance, and regulatory compliance in regulated industries.

If you are passionate about pushing the boundaries of generative AI platforms, thrive in a hands-on technical leadership role, and enjoy solving complex, large-scale problems, we encourage you to apply!


Annual Salary

$130,000.00 - $300,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.


GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.


The GEICO Pledge:

Great Company:Protecting customers through life's twists and turns with innovation and integrity.

Great Careers:Personalized development programs, mentorship, and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.


What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936