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First Mid
First Mid

60 First Mid Customer Support Agent Jobs Hiring Near You

First Mid

Farm Manager I

Bloomington, IL

$61K - $76K/yr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Responsible for farm management, rural land appraisals, and support functions for farm and trust ...

First Mid

Farm Manager I

Peoria, IL

$61K - $76K/yr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Responsible for farm management, rural land appraisals, and support functions for farm and trust ...

First Mid

Accountant

Mattoon, IL

$42K - $63K/yr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Performs other duties as assigned to support the accounting department. Qualifications Education ...

First Mid

Senior Commercial Loan Officer

Janesville, WI

$93K - $215K/yr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Solicits new customers and negotiating rate and loan terms (for both new and renewal loans) in a ...

First Mid

Mortgage Loan Officer II

Champaign, IL

At First Mid, this position is commission-based and earned on individual sales/production volume ... Develops and maintains existing customer base and build customer satisfaction and confidence in the ...

First Mid

Commercial Loan Officer III

Beloit, WI

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Solicits new customers and negotiating rate and loan terms (for both new and renewal loans) in a ...

First Mid

Commercial Loan Officer

Saint Louis, MO

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Solicits new customers and negotiating rate and loan terms (for both new and renewal loans) in a ...

First Mid

Commercial Loan Officer, SVP

Mchenry, IL

$120K - $170K/hr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Solicits new customers and negotiating rate and loan terms (for both new and renewal loans) in a ...

First Mid

AI Solutions Analyst

Mattoon, IL

$61K - $76K/yr

Ability to work independently while collaborating across lines of business and support functions. * Strong facilitation skills to help drive adoption, training, and alignment across teams. First Mid ...

First Mid

Mortgage Loan Officer II

Columbia, MO

Develops and maintains existing customer base and build customer satisfaction and confidence in the ... First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified ...

First Mid

Ag/Commercial Loan Officer

Decatur, IL

$88K - $132K/yr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is ... Develops and maintains existing customer relationships and builds customer satisfaction and ...

First Mid

Mortgage Loan Officer II

Saint Louis, MO

Develops and maintains existing customer base and build customer satisfaction and confidence in the ... First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive ...

First Mid

Mortgage Loan Officer II

Fairview Heights, IL

$55K - $68K/yr

Develops and maintains existing customer base and build customer satisfaction and confidence in the ... First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive ...

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First Mid Jobs Information

Do workers at First Mid Bank & Trust get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Does First Mid Bank & Trust pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at First Mid Bank & Trust?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at First Mid Bank & Trust?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Mid Bank & Trust feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Mid Bank & Trust get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at First Mid Bank & Trust?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Mid Bank & Trust enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at First Mid Bank & Trust recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at First Mid Bank & Trust?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at First Mid Bank & Trust?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think First Mid Bank & Trust’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how First Mid Bank & Trust is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Customer Support Agent jobs?

What are the most popular jobs at First Mid?

What are the most popular categories at First Mid?

Infographic showing various Customer Support Agent job openings at First Mid in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Farm Manager I

First Mid

Bloomington, IL

$61K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

First Mid Bank & Trust rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 173 rated banks

Job description

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsible for farm management, rural land appraisals, and support functions for farm and trust services. Also responsible for being a representative of the Bank and the department within the local agricultural business communities.
Responsibilities include, but are not limited to:
  • Responsible for all aspects of farm management, decision making, technical analysis and planning.
  • Responsible for operations and recordkeeping, and tax information reporting for Wealth Management Customers.
  • Provides professional counseling and consulting to existing and future customers.
  • Represents buyers and/or seller in farmland real estate brokerage transactions.
  • Completes rural land appraisals, maintains comparable sales files, and provides professional testimony.
  • Administers farm management responsibilities for agency and trust accounts.
  • Provides technical, financial and business planning services to bank agricultural customers.
  • Responsible for marketing crop insurance to our existing bank agricultural customers as well as prospective bank agricultural customers.
  • Coordinates the cross-selling of other Bank services with officers in charge of trust, retail deposits, retail lending, commercial lending and cash management.
  • Participates as a member of various Trust/Farm committees as assigned.
  • Represent the Bank and provide leadership in key community activities and committees. Participate in professional associations; attend conventions, conferences and seminars.
  • Completed required training associated with job function.
  • Performs other related duties as assigned.
Qualifications
Education/Experience:
  • Bachelor’s degree in Finance, Business Administration, Agriculture or a related field, practical knowledge of crop production and marketing and the equivalent of five plus years of experience in industry.
  • Illinois Real Estate Broker license (currently have or obtain).
Skills:
  • Thorough knowledge of Company’s product and services.
  • High level of analytical skills to conduct farm account analysis and maintain account’s progress in consideration of market trends, interest rates, economic conditions and other factors.
  • Ability to effectively manage and supervise personnel.
  • High level of interpersonal skills to interact with customers and potential customers in a professional manner.
  • Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.
Total Rewards:
  • Competitive health, dental amp; vision coverage with HSA match
  • 401(k) with employer match + Employee Stock Purchase Plan
  • Generous PTO, paid holidays amp; parental leave
  • Tuition reimbursement amp; performance-based bonuses
  • Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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