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Expeditors

72 Expeditors Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... expediting correction or adjustment and following up to ensure resolution. * Work in SAP, Rubicon ...

Promachbuilt

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

The CSR is responsible for interfacing with customers while providing enhanced customer ... Enter parts orders into the system, work with Shipping on expedited orders, confirm and enter ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... expediting correction or adjustment and following up to ensure resolution. * Work in SAP, Rubicon ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... expediting correction or adjustment and following up to ensure resolution. * Work in SAP, Rubicon ...

MFCP INC

Customer Service Representative

Portland, OR

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations ... Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.

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Expeditors Jobs Information

What is it like to work at Expeditors?

Expeditors is a global logistics company that values a collaborative and customer-centric culture, prioritizing teamwork and open communication to drive success. The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with colleagues across different departments and locations, and fostering a dynamic work environment that encourages innovation and adaptability. Working at Expeditors may appeal to individuals who are passionate about logistics, enjoy working in a fast-paced and diverse environment, and are motivated by the opportunity to contribute to the company's mission of providing innovative supply chain solutions to customers worldwide.

What makes Expeditors an attractive place to work?

Expeditors is a leading logistics and freight forwarding company with a strong global presence, providing comprehensive supply chain solutions to a diverse range of industries. The company's workplace culture values innovation, collaboration, and employee development, offering opportunities for employees to grow professionally and contribute to the company's success. As a result, Expeditors is an attractive place to work for individuals seeking a challenging and dynamic environment where they can make a meaningful impact and advance their careers.

Do workers at Expeditors get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Expeditors pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

At Expeditors, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Expeditors affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 54 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Expeditors?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 62% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Expeditors worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Expeditors workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Expeditors workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Expeditors?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Expeditors managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Expeditors spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Expeditors?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Expeditors good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Expeditors feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Expeditors get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Expeditors?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Expeditors enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Expeditors recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Expeditors?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Expeditors?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Expeditors’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Expeditors is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Expeditors?

What are the most popular categories at Expeditors?

Infographic showing various Customer Service Representative job openings at Expeditors in the United States as of August 2026, with employment types broken down into 1% Internship, 97% Full Time, 1% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

Target Freight Management/ National Traffic Services

Pittsburgh, PA • On-site

$38K - $45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Customer Service Representative

Target Freight Management Inc. (TFM) is a well-established and rapidly growing third party logistics company headquartered in Pittsburgh, PA. As a national company, TFM has several offices around the US, that allows our team to encompass the technology, experience, culture, and knowledge to be a leading industry provider. We deliver effective and efficient customized freight solutions to a multitude of industries.

Job Summary and Responsibilities :

Under the direction of the Customer Service Manager, the Customer Service Representative ensures the best possible customer experience, you will resolve customer questions and offer solutions to drive company revenue. Tasks include, but are not limited to the following:

  • Maintains customer relationships
  • Understands customer demands
  • Resolve customer service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment
  • Continuous follow up on customer issues to ensure resolution
  • Willingness to collaborate within the customer service team
  • Manage incoming calls and emails
  • Claims filing and resolution
  • Route shipments and build Bill of Ladings
  • Track shipments on various carrier sites
  • Build and develop a thorough understanding of logistics and 3PL industry
  • Point of escalation for customer and carrier issues
  • Assists in training new team members
  • Assists in managing the customer service queue
  • All other duties assigned by management

Skills and Qualifications:

  • Minimum of high school diploma or GED
  • Minimum of 1 year experience required
  • Ability to communicate effectively across all levels of both customer and carrier's organizations
  • Strong communication and phone skills
  • Problem solving and strong organizational skills with attention to detail
  • Highly motivated with an ability to work independently as well as in a group setting
  • Must have excellent phone and email communication skills and ability to multitask and assist clients after hours.
  • Solid understanding of MS Office, Windows, and basic business software

Perks and Benefits:

  • Medical, Dental and Vision insurance
  • Life, Spousal Life, Child Life Insurances
  • Short Term Disability
  • Long Term Disability
  • 401k with employer match
  • Unlimited PTO
  • Holiday Pay

TFM is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Salary: $38,000.00 - $45,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person, Hybrid, Remote

Apply