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Ensign Group
Ensign Group

60 Ensign Group It Help Desk Analyst Jobs Hiring Near You

Ensign Services, Inc.

Accounts Receivable Resource

Orlando, FL · On-site +1

$17.75 - $22.50/hr

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities ... resources, information technology, learning and development, legal and risk management and ...

Ensign Services

AR Resource

San Fernando, CA

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities ... resources, information technology, learning and development, legal and risk management and ...

Ensign Services

AR Resource

Santa Barbara, CA

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities ... resources, information technology, learning and development, legal and risk management and ...

The Ensign Group Inc

AR Resource

Santa Barbara, CA

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities ... resources, information technology, learning and development, legal and risk management and ...

The Ensign Group Inc

AR Resource

San Fernando, CA

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities ... resources, information technology, learning and development, legal and risk management and ...

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Ensign Group Jobs Information

What are the key skills and qualifications needed to thrive as an IT Help Desk Analyst, and why are they important?

To thrive as an IT Help Desk Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities set outstanding analysts apart in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth IT operations across an organization.

What are some typical challenges IT Help Desk Analysts face when supporting remote employees, and how can they be overcome?

IT Help Desk Analysts often encounter challenges such as diagnosing issues without physical access to devices, navigating various home network setups, and communicating technical solutions to users of varying skill levels. To overcome these, analysts use remote desktop tools, maintain clear and patient communication, and rely on detailed documentation to guide users. Building strong troubleshooting skills and staying updated on remote access technologies are essential for effectively supporting a distributed workforce.

What are IT Help Desk Analysts?

IT Help Desk Analysts are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, networks, or other IT systems. They are often the first point of contact for troubleshooting and resolving problems, either remotely or in person. Their responsibilities include diagnosing technical issues, guiding users through solutions, escalating complex problems, and maintaining documentation of incidents. IT Help Desk Analysts play a key role in ensuring that technology operates smoothly within an organization and that users receive timely support.

What is the difference between It Help Desk Analyst vs Network Support Specialist?

AspectIT Help Desk AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+ (optional)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support centers, remoteNetwork infrastructure, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software/hardware supportNetwork setup, maintenance, troubleshooting

The IT Help Desk Analyst primarily focuses on assisting end-users with hardware and software issues, often working in support centers or remotely. In contrast, the Network Support Specialist specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve problem-solving, the Help Desk Analyst emphasizes user support, whereas the Network Support Specialist concentrates on network systems.

Do workers at Ensign Group get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Ensign Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

At Ensign Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and May 2026.

Do part-time workers get paid time off at Ensign Group?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Ensign Group affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Ensign Group?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Ensign Group worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Ensign Group workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Ensign Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Ensign Group?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Ensign Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Ensign Group do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
73% of people report that they don’t do extra unpaid work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Ensign Group?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Ensign Group job good for students?

Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Ensign Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Ensign Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Ensign Group get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Ensign Group?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Ensign Group enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Ensign Group recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Ensign Group?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 78 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Ensign Group?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Ensign Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Ensign Group is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for It Help Desk Analyst jobs?
What are the most popular jobs at Ensign Group?
What are the most popular categories at Ensign Group?
Infographic showing various It Help Desk Analyst job openings at Ensign Group in the United States as of May 2026, with employment types broken down into 16% As Needed, 78% Full Time, and 6% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Administrative Support - Compliance Department

Administrative Support - Compliance Department

The Ensign Group Inc

Salt Lake City, UT • On-site

$17 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ensign Group rating

6.4

Company rating: 6.4 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

628th of 864 rated healthcare providers

Job description

Administrative Support - Compliance Department
Position Type: Full Time, non-exempt employee.
Salary Range: $17.00 - $21.00 hourly, DOE.
Location: This position based onsite at the Service Center in Salt Lake City, UT
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.
ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.
We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity
Our Compliance team is committed to building strong, collaborative relationships with field facilities, agencies, and internal partners to promote and strengthen compliance across the organization. We believe compliance is most effective when it is grounded in partnership, trust, and shared accountability. In addition to providing training, oversight, and auditing support, we work closely with providers to help them build successful businesses in an ethical, responsible, and compliant manner. In this role, the Administrative Support will provide essential administrative and operational support to the Compliance Department.
Specific Duties include, but are not limited to:
  • Assisting with data entry and data analysis.
  • Coordinating meetings, including preparing agendas and recording meeting minutes.
  • Booking travel arrangements and reconciling expense reports.
  • Managing shipments and supply orders.
  • Organizing and maintaining files, records, and databases while safeguarding confidential and sensitive information.
  • Lifting boxes and computer equipment up to 30 lbs, as needed.
  • Providing general administrative support to the Compliance Department.
  • Traveling occasionally, as required.
Position Requirements:
  • Minimum of 3 years of relevant experience, required.
  • Proficiency in Microsoft 365, including Outlook, Teams, OneNote, Word, Excel, PowerPoint, Forms, and Planner,
  • Strong computer proficiency,
  • Excellent written and verbal communication skills,
  • Ability to manage multiple priorities and follow direction effectively,
  • Strong organizational skills and attention to detail,
  • Ability to learn new programs and processes quickly,
  • Ability to collaborate effectively with all levels of management on projects, as needed.
Additional Information:
  • Pre-employment criminal background screening required.

What We Offer
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID: 1475

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