Ensign Group

Ensign Group

60 jobs near Columbus, OH

Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc., providing service and support to facilities in the post-acute care industry. The IT Help Desk position focuses on responding to ...

Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc. and provides support to over 378 facilities in the post-acute care industry. The IT Help Desk position focuses on responding to ...

Accounts Receivable Resource

Orlando, FL

$17.75 - $22.50/hr

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc., known for its leadership in the post-acute care industry. They are seeking an energetic IT Field Resource to provide remote and onsite ...

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Accounts Receivable Resource

Des Moines, IA

$18.50 - $23.50/hr

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service ...

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IT Help Desk

IT Help Desk

Ensign Services

Salt Lake City, UT • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Ensign Group rating

6.4

Company rating: 6.4 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

628th of 864 rated healthcare providers


Job description

Job Summary:
Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc., providing service and support to facilities in the post-acute care industry. The IT Help Desk position focuses on responding to support calls and tickets, troubleshooting hardware and software issues, and providing excellent customer service to users in a Citrix environment.
Responsibilities:
• Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
• Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
• Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
• Assist with other IT support responsibilities, as needed.
• Holiday coverage is shared across the team on a rotating basis. Employees are expected to work assigned holidays as business needs require.
Qualifications:
Required:
• 1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
• Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.
• Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
• Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
• Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
• Ability to prioritize, multitask and work under time constraints.
• Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
• Ability to be flexible and adapt to changes in regard to expectations and the organization.
• Ability to hold peers accountable for and work as a team to achieve success.
• Ability to travel onsite to our office location in Salt Lake, UT.
• Pre-employment criminal background screening required.
Company:
Ensign Services, Inc. offers healthcare services including skilled nursing, assisted living, and rehabilitation. Founded in 1999, the company is headquartered in San Juan Capistrano, USA, with a team of 10001+ employees. The company is currently Late Stage.

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