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Does EisnerAmper pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

At EisnerAmper, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from EisnerAmper affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at EisnerAmper?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at EisnerAmper?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at EisnerAmper?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at EisnerAmper feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at EisnerAmper get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at EisnerAmper?

Most people don’t feel stressed here.
70% of people say they don’t feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at EisnerAmper enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at EisnerAmper recommend working with their team?

Most people recommend working with their team.
90% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at EisnerAmper?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at EisnerAmper?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think EisnerAmper’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how EisnerAmper is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Service Delivery Director jobs?

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Infographic showing various Service Delivery Director job openings at Eisneramper in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 27% Physical, 59% Hybrid, and 14% Remote job distribution.

Director of Client Delivery - Growth & Marketing Practice (External Client-Facing)

EisnerAmper LLP

Baton Rouge, LA • On-site

$185K/yr

Full-time

Re-posted 25 days ago

EisnerAmper rating

9.7

Company rating: 9.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

1st of 23 rated bookkeepers and accountants

Job description

Job Description
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
We're looking for a strategic, operationally minded Director of Client Delivery to lead the delivery function for our Growth & Marketing Practice. This external client-facing role is responsible for ensuring every client engagement, from complex website builds to integrated marketing initiatives, is delivered with excellence, consistency, and accountability.
Reporting directly to the Partner and Practice Lead, you'll oversee the Project Management function while partnering closely with Account Management to ensure strategy, execution, client communication, and delivery remain tightly aligned. You'll establish scalable delivery processes, improve resource planning, mentor the project management team, and provide executive oversight for our most complex and high-profile engagements.
This role is ideal for someone who thrives in fast-moving environments, enjoys building operational excellence, and sees technology and AI as force multipliers for both people and processes.
What it Means to Work for EisnerAmper:
  • You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
  • You will have the flexibility to manage your days in support of our commitment to work/life balance
  • You will join a culture that has received multiple top "Places to Work" awards
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation
  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For:
Delivery Leadership
  • Lead the delivery function across website development, digital marketing, branding, CRM, and strategic marketing engagements.
  • Oversee a portfolio of projects to ensure work is delivered on time, on budget, within scope, and aligned with client objectives.
  • Serve as the senior escalation point for delivery, proactively identifying risks, resolving issues, and maintaining momentum across engagements.
  • Provide executive oversight on complex, high-value, or high-visibility projects.
  • Translate contracts, scopes of work, retainers, campaign plans, website needs, and recurring deliverables into organized internal project plans, timelines, task lists, and workflows.
  • Partner closely with Account Management to ensure client expectations, project priorities, and delivery plans remain aligned throughout the lifecycle of every engagement.
  • Drive accountability across cross-functional teams for project health, communication, quality, and execution.

Team Leadership
  • Directly manage and develop the Senior Project Manager and Project Coordinator.
  • Provide delivery leadership and operational guidance across Account Management through planning, workflow coordination, project governance, and cross-functional collaboration.
  • Foster strong partnerships between Project Management, Account Management, Strategy, Creative, Digital, and Development teams.

Operational Excellence
  • Audit and continuously improve delivery processes to create a more scalable, efficient, and predictable client experience.
  • Design and implement standardized methodologies for project planning, resource management, status reporting, documentation, quality assurance, and risk management.
  • Improve forecasting, capacity planning, workload balancing, and resource utilization across the practice.
  • Partner with Practice Leadership to ensure projects are appropriately scoped, staffed, and positioned for successful delivery and profitability.

AI, Automation & Microsoft 365 Integration
  • Work closely with the Director of MarTech to lead the department's adoption of AI-enabled project management and operational workflows using tools such as Copilot Enterprise, ChatGPT, Claude, and other approved AI platforms.
  • Identify opportunities to automate repetitive project management, task creation, intake, approval, reporting, documentation, and administrative processes.
  • Use Microsoft tools such as SharePoint, Teams, Planner, Project, Lists, Power Automate, and Power BI to improve collaboration, visibility, accountability, and speed.
  • Help optimize systems that turn contract details, scopes of work, client agreements, and recurring service models into actionable internal tasks, templates, timelines, and workflows.
  • Work with the team to ensure automations are practical, accurate, adopted, and aligned with how the department actually works.
  • Develop and maintain standardized project hubs, dashboards, document libraries, intake forms, task lists, and communication structures.
  • Partner with internal technology, compliance, and leadership teams to ensure AI and automation tools are used securely, responsibly, and in alignment with firm policies.

Client Leadership
  • Serve as a senior client-facing leader on strategic engagements, bringing confidence, professionalism, and operational expertise to key meetings and conversations.
  • Support Account Management on executive-level client conversations, project escalations, scope discussions, and delivery planning.
  • Help ensure every client receives a consistent, organized, and high-quality experience throughout every engagement.

Business Performance
  • Monitor portfolio health through key delivery metrics including project profitability, utilization, resource capacity, timeline adherence, and client satisfaction.
  • Provide leadership with visibility into delivery performance, operational risks, staffing needs, and opportunities for continuous improvement.
  • Help build the operational foundation needed to support the continued growth of the practice.
  • Create a culture of accountability, proactive communication, continuous improvement, and exceptional client service.
  • Establish clear project management standards, coaching, and professional development for the delivery team.

Basic Qualifications:
  • Bachelor's degree
  • 10+ years of experience leading project delivery, client services, or operations within a marketing agency, digital agency, consulting firm, or similar professional services environment.
  • Prior supervisory experience
  • Prior experience evaluating and implementing project management platforms such as Asana, Monday.com, ClickUp, Wrike, Smartsheet, or similar solutions.

Preferred/Desired Skills:
  • Demonstrated success managing complex website builds alongside integrated marketing, branding, and digital marketing engagements.
  • Experience leading project managers and coordinating cross-functional teams in a fast-paced client services environment.
  • Strong operational mindset with experience designing scalable delivery processes and improving organizational efficiency.
  • Ability to influence and collaborate across departments without relying solely on direct reporting relationships.
  • Proven ability to balance client satisfaction, quality, profitability, resource planning, and execution across multiple concurrent engagements.
  • Passion for technology, AI, and operational innovation, with a curiosity to continuously improve how work gets done.
  • Experience with Power Automate, Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, or other AI/automation tools.
  • PMP certification or formal project management training is a strong plus but not required.
  • Scrum Master, Agile, or related certification is a plus.
  • Experience working in a professional services or agency environment.
  • Familiarity with tools such as Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace, or similar platforms.

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 500 partners and 5,000 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com
Why This Role
This is an opportunity to build and lead the delivery engine behind a growing Growth & Marketing Practice. You'll shape how work gets done, modernize processes, mentor a talented project management team, and influence everything from client experience to operational performance.
If you're energized by solving complex operational challenges, leading high-performing teams, embracing technology, and creating systems that enable exceptional work, we'd love to meet you.
#LI-IN1
#LI-Hybrid
Preferred Location:
Baton Rouge

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About EisnerAmper

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EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.S., with more than 3,000 employees and over 300 partners across the country. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1963

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