ZipRecruiter

Log In

Snowflake
Snowflake

60 Snowflake Service Delivery Director Jobs Hiring Near You

Snowflake

Senior Delivery Director, Program Management

$118K - $119K/yr

The Senior Delivery Director, Program Management role is part of the Snowflake Services Delivery Team. Our purpose is to accelerate customer adoption and drive customer business objectives. We do ...

Snowflake

Sr. Technical Architect

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

Austin, TX · On-site

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

Menlo Park, CA · On-site

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

Snowflake

Sr. Technical Architect

At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD ...

next page

Showing results 1-20

All JobsSnowflake JobsSnowflake Service Delivery Director Jobs

Snowflake Jobs Information

What is it like to work at Snowflake?

Snowflake is a data warehousing and cloud computing company that prioritizes innovation, collaboration, and customer satisfaction, fostering a culture of openness and transparency. The company's team structure is organized around product areas, with a flat organizational hierarchy that encourages cross-functional collaboration and autonomy, and its offices are designed to promote creativity and productivity. Working at Snowflake may appeal to candidates who are passionate about data and technology, and who value a dynamic work environment with opportunities for growth and professional development.

What makes Snowflake an attractive place to work?

Snowflake is a leading cloud-based data warehousing and analytics company that has established itself as a pioneer in the industry, known for its innovative approach to data management and its commitment to customer satisfaction. The company's workplace culture values innovation, collaboration, and diversity, offering employees opportunities to work on cutting-edge projects, participate in cross-functional teams, and engage in ongoing learning and development. By joining Snowflake, professionals can contribute to shaping the future of data management, drive business growth, and develop their skills in a dynamic and supportive environment.

What other companies are hiring for Service Delivery Director jobs?

What are the most popular jobs at Snowflake?

What are the most popular categories at Snowflake?

Infographic showing various Service Delivery Director job openings at Snowflake in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Senior Delivery Director, Program Management

Snowflake

Menlo Park, CA • On-site, Remote

$245K - $321K/yr

Full-time

Posted 20 days ago

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
The Senior Delivery Director, Program Management role is part of the Snowflake Services Delivery Team. Our purpose is to accelerate customer adoption and drive customer business objectives. We do this through a portfolio of services, delivered by world class consultants that leverage our leading practices, methodologies and tools.
The Senior Delivery Director leads our team of Project Managers and the Project Manager (PM) teams that deliver on the Snowflake Services Delivery offerings to meet the customer business objectives/ goals. In this highly strategic role, the Delivery Director will develop and maintain strategies and processes to deliver best-in-class consulting and implementation services to accelerate customer success on their Snowflake journey.
RESPONSIBILITIES :
Delivery Readiness
  • Hire, coach, and lead the PM Delivery Team to meet customer goals while creating a culture of high performance, growth, and ownership
  • Build and execute a strategic and actionable business plan that meets the Services Delivery regional objectives, including revenue and consumption targets
  • Create highly accurate financial forecasts as to revenue, utilization, backlog burndown, and hiring goals
  • Lead the Delivery Team through large complex engagements, engaging at executive and sponsor levels both on the customer and partner sides, and acting as the escalation point of contact to facilitate collaboration, decision making, internal alignment, and customer buy-in on proposed solutions
  • Standardize delivery across team members and broader Services Delivery by reviewing proposals/estimates, conducting project reviews, and developing tools based on field input to maintain the highest levels of efficiency, quality, and process improvement
  • Drive high levels of customer satisfaction and delivery quality as measured through post engagement surveys

Partnering with Sales & Others
  • Collaborate with Sales Account Teams, Services Delivery Sales Teams, Services Delivery Leadership, Resource Management Teams, and SI/ Partners to understand the customer and engagement needs, including business & technical challenges, key stakeholders, and delivering on the value of Snowflake
  • Work closely with Practice Directors and Resource Management to understand services sales pipeline and resource requirements to staff engagements
  • Work with Partner Account team to develop Partner strategies to scale services delivery and network with implementation partners to deliver with consistent quality
  • Partner with the Go to Market (GTM) team to identify opportunities for new service offerings aligned with customer needs and define the value position, scope of services, and collateral for new offerings to present to leadership
  • Support the GTM team by participating in key sales pursuits
  • Draft and review scope for custom Statements of Work and provide feedback to SD GTM team regarding gaps, issues, and risks
  • Drive the creation and standardization of repeatable Industry based solutions that can be used across similar customers within a Vertical.
REQUIREMENTS :
On Day One We Will Expect You To Have:
  • 15+ years of Professional Services delivery experience, including expertise building and leading large teams (25+) and managing, leading, and/or delivering Professional Services with accountability for financial targets (revenue, headcount, utilization, etc.)
  • Strong management consulting experience and skills
  • Proven track record of building and executing a large scalable Program Management Office (PMO) within a Consulting or Professional Services organization
  • Demonstrated experience with end-to-end PMO governance frameworks for internal and external use
  • Experience building strong impactful teams in a highly collaborative and positive environment
  • Ability to leading by example and practice and willingness to directly get involved in escalations
  • Identity process improvement areas and prioritize areas of improvement and optimization
  • Experience identifying potential risks that could impact project timelines or deliverables.
  • Executive stakeholder presence; internal and external
  • Experience with a consumption-based business model, delivering on-premises and SaaS solutions
  • Experience managing cross-functional Professional Services teams (e.g. consulting, implementation, trainers, project managers), and working with delivery partners on initiatives to improve quality, reliability, and repeatability of service
  • Ability to forecast and achieve or exceed delivery metrics (i.e., customer satisfaction, on-time delivery, utilization)
  • Ability to travel as needed
KEY PERFORMANCE INDICATORS :
  • Hire to Headcount targets within given timeframes
  • Reduction of escalations and time to resolution
  • Snowflake consumption targets
  • Team utilization targets
  • Regional revenue targets
  • Engagement delivery quality
  • Effective management of Regional objectives

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Apply