73 Dsv Customer Service Agent Jobs Hiring Near You

Lancaster

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Terminal/Warehouse/Transport DSV – Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: USA - Lancaster, 35 Technology Pl Division: Solutions

Job Posting Title: Data Center Associate Dock (E shift Th-S 6pm-4:30am) Time Type: Full Time

Responsible for providing and maintaining effective material orders, customer service, and inventory management as well as various customer material movement requests. Responsible for the assembly and installation of servers and various electronic components using a variety of hand tools, power tools and measuring devices.

Tasks & Responsibilities:

• Load and unload inbound and outbound freight to and from vehicles and containers
• Perform quality checks on inbound and outbound freight, checking for accurate part numbers, quantities and ensuring material is in pristine condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts on site at the datacenter
• Process return shipments of various electronic components utilizing multiple warehouse management systems
• Place server racks on the datacenter floor utilizing laser measuring devices with 100% accuracy
• Populate electronic components and install cabling into server racks by following provided diagrams and schematics
• Install rack hardware using various hand, power and measuring tools
• Operate various types of material handling equipment such as straddle stackers, rack movers and electric pallet jacks
• Perform cleanup activities in the work area to ensure safety, cleanliness, and adherence to 5s standards
• Push, pull and lift frequently throughout the workday

Deliverables & Achievables:

• Daily adherence to safety and process procedures
• Punctuality and reliability
• Attention to detail and a focus on quality
• Ability to be flexible and cross-train in multiple departments within the datacenter

Details/Specification/Explanation of the role specific skills:

• Good interpersonal and customer service skills are required. This position will regularly interact with customers and other stakeholders on site at the datacenter in this role.
• The ability to forge positive working relationships with the different working groups is key to our team's success.
• Critical thinking abilities and good analytical skills are needed in this role for confident decision making based on information and data provided to meet production goals effectively, accurately, and efficiently.
• Experience with computers is required in this role.
• Knowledge of electrical safety and static discharge hazards and protocols are required as this position requires working with live electrical and electronic equipment and components.
• 1-3 years of related experience is required.
• The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
• Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

The expected base pay range is $21.00 – Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.