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D.H. Pace
D.H. Pace

74 Dh Pace Service Manager Jobs Hiring Near You

D&H

BU Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

BU Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

MM Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

MM Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist- Consumer

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

BU Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist - Canada

Mississauga, ON · Hybrid

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

MM Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Samsung Sales Support Specialist

Harrisburg, PA · Hybrid

$22.25 - $30/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Samsung Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

MM Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

D&H

Sales Support Specialist

Clearwater, FL · Hybrid

$19.75 - $27/hr

As a D&H Co-Owner you receive numerous discounts on services. * We feel strongly about giving back ... Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing ...

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D.H. Pace Jobs Information

Do workers at DH Pace get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Does DH Pace pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

At DH Pace, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from DH Pace affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at DH Pace?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at DH Pace worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and March 2026.

Do DH Pace workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for DH Pace workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at DH Pace?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do DH Pace managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at DH Pace spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at DH Pace?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at DH Pace good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at DH Pace feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at DH Pace get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at DH Pace?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at DH Pace enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at DH Pace recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at DH Pace?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at DH Pace?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think DH Pace’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how DH Pace is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Service Manager jobs?

What are the most popular jobs at Dh Pace?

What are the most popular categories at Dh Pace?

Infographic showing various Service Manager job openings at Dh Pace in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

BU Sales Support Specialist

D&H

Harrisburg, PA • Hybrid

$22.25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Sales Support Specialist

This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

  • We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
  • We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
  • As a D&H Co-Owner you receive numerous discounts on services.
  • We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary

Customer facing position combining sales and customer service. Works with the sales teams for the achievement of customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&H's vision and values

Responsibilities

CUSTOMER FACING

  • Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing, inventory and "after the sale" requests.
  • Provide customers with product and service information.
  • Keep customer information and activities current by using our CRM tool.
  • Manage inbound customer calls, emails and IMs.
  • Resolve customer issues.
  • Welcome, educate and activate new accounts.
  • Project a professional company image through phone, email and instant message interaction.


SUPPORT

  • Support sales team, learn D&H sales process.
  • Process customer orders and returns sent via phone calls, email and electronic data interface in our proprietary software, CCA.
  • Have good working knowledge of D&H and vendor programs (rebates, NCBs, MBOs, etc.) to be able to create and place these kinds of orders independently.
  • "Sit in" for reps when they are out of the office, including answering their phone and emails, processing orders, and servicing the accounts in this zone.
  • Work cohesively and in the support of the Sales Rep and their accounts.    
  • Order entry, product bids and quotes.
  • Assist in reactivating inactive accounts.
  • Adhere to all company policies, procedures and ethics including company attendance policy.


ADDITIONAL DUTIES

  • Process product returns [RMAs].
  • Interact with vendors as well as co-owners in other departments.
  • Attend training sessions as required.
  • Meet Service Level Agreements, customer service team goals and targets including call handling quotas.
  • Keep work area neat, clean and hazard free.
  • Must work in other areas, as needed for cross training and/or workload.
  • Other related duties as assigned.


Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

KNOWLEDGE, SKILLS, and/or ABILITIES

         Basic knowledge of computer hardware.

         Knowledge of the Microsoft Office suite (Word, Excel, Outlook) of programs required.

         Professional verbal and written communication skills.

         Ability to use PC, phone, calculator, fax, printer, copier.


EDUCATION and/or EXPERIENCE

         Education

o   Associate's degree or higher education preferred.

         Experience

o   1 to 3 years of office or call center-based customer service experience.

Apply