Deloitte

120 Deloitte Call Center Operations Manager Jobs Hiring Near You

... Global Call Center (GCC) at USTalentCICInbox@deloitte.com #EA_ExpHire Qualifications: L55 ... The Manager will play a leading role in identifying, shaping, and publishing timely, insight-driven ...

... Global Call Center (GCC) at USTalentCICInbox@deloitte.com #EA_ExpHire Qualifications: L55 ... The Manager will play a leading role in identifying, shaping, and publishing timely, insight-driven ...

Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and ... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ...

Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax ... Driving continuous improvement across Agile delivery practices, team operations, and software ...

Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax ... Driving continuous improvement across Agile delivery practices, team operations, and software ...

Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and ... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ...

Sr Manager, Lead Delivery Leader

Columbus, OH · Remote

$122K - $161K/yr

... Deloitte businesses, service lines, and internal operations. In this role, that foundation is ... Experience managing portfolios, budgets, dependencies, risks, and delivery metrics across multiple ...

Sr Manager, Lead Delivery Leader

Dayton, OH · Remote

$123K - $162K/yr

... Deloitte businesses, service lines, and internal operations. In this role, that foundation is ... Experience managing portfolios, budgets, dependencies, risks, and delivery metrics across multiple ...

Showing results 21-40

Deloitte Jobs Information

What is it like to work at Deloitte?

Deloitte is known for its collaborative and inclusive culture, prioritizing diversity, equity, and inclusion to foster a sense of belonging among its employees. The company's global network is structured into various teams, including audit, consulting, tax, and financial advisory services, with a focus on delivering innovative solutions to clients across various industries. Working at Deloitte may appeal to individuals seeking a dynamic and challenging work environment with opportunities for professional growth, skill development, and global networking.

Do workers at Deloitte get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Deloitte pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

At Deloitte, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Deloitte affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Deloitte?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers at Deloitte worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Deloitte workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
79% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Deloitte workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Deloitte?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Deloitte managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Deloitte spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
63% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Deloitte?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and April 2026.

Is a Deloitte job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at Deloitte good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Deloitte feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Deloitte?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Deloitte?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Deloitte?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Deloitte’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
52% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Deloitte is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.
Infographic showing various Call Center Operations Manager job openings at Deloitte in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution.
Senior Manager 1, Program Manager and Managing Editor, Reporting Team

Senior Manager 1, Program Manager and Managing Editor, Reporting Team

Deloitte

Columbus, OH • On-site

$112K - $112K/yr

Other

Posted 14 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

L65 - Firm Enterprise Solutions Associate Director, Strategic Market Insights and Thought Leadership

Position Summary

Research & Insights (R&I) executes a research and analysis mandate that transforms information about markets, sectors, and clients into actionable, decision-relevant insights for internal and external audiences. A core mission of the group is to develop compelling, forward-looking perspectives that help clients anticipate, prepare for, and respond to what is coming next.

The Deloitte Center for Integrated Research (CIR) works with the firm's most senior leaders to develop rigorously vetted, data-driven thought leadership. CIR sits at the center of Deloitte's industry and functional expertise, bringing together insights from across the organization to develop fresh thinking that helps clients navigate complex business issues. This work helps Deloitte speak with one voice in the marketplace and supports the development of new practices and capabilities.

Deloitte is seeking a Senior Manager 1, Program Manager and Managing Editor to join the Reporting Team within the Center for Integrated Research. This team represents an emerging capability within R&I and is focused on delivering timely coverage of news events and emerging topics through a thought leadership lens that supports Deloitte's broader brand narrative.

The Senior Manager will serve as a program leader and managing editor for the Reporting Team, overseeing a team of writers and working closely with research leaders to identify, shape, and publish timely, insight-driven articles that connect noteworthy developments to Deloitte's perspectives, expertise, and research. In this role, the individual will lead the day-to-day editorial agenda, manage team operations, and oversee the production and delivery of content that elevates Deloitte's voice on issues that matter to clients, enhances brand reputation, builds client relationships, and supports growth.

The ideal candidate brings strong editorial judgment, program management capabilities, and sound business judgment, along with the ability to move quickly across topics in a fast-paced environment. This person should be strategic, highly collaborative, detail-oriented, and comfortable operating under tight deadlines while managing multiple priorities across people, projects, and stakeholders. A background in journalism, editorial management, content marketing, thought leadership, or strategic communications is strongly preferred.

Recruiting for this role ends on June 30, 2026.

Work you'll do

Strategic planning and program management

  • Help shape and communicate the priority reporting agenda to senior leadership, ensuring the Reporting Team is focused on the topics with the greatest relevance and impact for the firm.
  • Prioritize and triage reporting opportunities to support timely, high-value responses to market events, business news, and emerging issues.
  • Work closely with research leaders to identify, develop, and refine timely articles that connect newsworthy developments to Deloitte research, data, and expert perspectives.
  • Collaborate across industry and domain teams within R&I to identify opportunities and frame compelling narratives grounded in Deloitte's insights and expertise.
  • Ensure the rigor and credibility of reporting publications by questioning assumptions, testing conclusions, validating claims, and applying precision in language, data usage, and framing.

Brand journalism editorial agenda development and execution

  • Identify client-relevant topics where immediate response is needed and where Deloitte should join or lead the marketplace conversation around business implications.
  • Manage a dynamic pipeline of news-driven publications and assign work across the team to support timely coverage across multiple content types, including:
    • Brand journalism that synthesizes internal research and external developments into timely, data-driven business analysis
    • Idea testing and research previews that help assess market interest in emerging topics and early-stage research themes
    • Internal news briefings that provide data-driven perspectives on breaking developments for internal stakeholders and practice leaders
  • Lead coordination and curation of cross-industry and industry- or sector-specific insights to support internal and external reporting outputs.
  • Manage reporting processes and projects to help ensure outputs are well conceived, structured, high quality, and aligned with business and audience needs.
  • Formulate tactical business recommendations for executive audiences and help shape reporting outputs that are relevant, differentiated, and actionable.

Team leadership and people management

  • Lead and mentor a team of writers, supporting skill development, performance, and career progression.
  • Provide editorial guidance and coaching on language usage, writing style, storytelling effectiveness, and best practices in audience-focused content development.
  • Contribute to the broader thought leadership community within Deloitte by sharing ideas, best practices, and approaches that strengthen collaboration across research professionals and client practice teams.
  • Work closely with Deloitte Insights editorial and production teams to steward projects through the full content development process and coordinate with design, marketing, and other internal teams to align expectations and ensure timelines are met.
  • Foster a collaborative, high-performing team environment that supports agility, quality, and continuous improvement.

The successful candidate will possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Required qualifications

  • Bachelor's degree in journalism, communications, English, literature, or a related field
  • Minimum of 10 years of experience in writing, editing, and copyediting content in American English
  • Prior experience producing business-focused, executive-ready content
  • Prior experience and ability to manage multiple projects with quick turnaround times simultaneously
  • Prior experience and ability to work independently and collaboratively within a larger, multifunctional, virtual team environment

Preferred qualifications

  • Prior experience in business journalism, publishing, thought leadership, or strategic communications
  • Prior experience with corporate thought leadership and global, cross-industry content
  • Prior experience working in a professional services or similarly fast-paced, matrixed environment
  • Prior experience working remotely with distributed or global teams

Wage Disclosure 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $232,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

This position is aligned with the Core Model. To view the associated benefit package, please reference this document USBenefitsJourneyCDandETAM

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

#EA_ExpHire

Qualifications:

L65 - Firm Enterprise Solutions Associate Director, Strategic Market Insights and Thought Leadership

Position Summary

Research & Insights (R&I) executes a research and analysis mandate that transforms information about markets, sectors, and clients into actionable, decision-relevant insights for internal and external audiences. A core mission of the group is to develop compelling, forward-looking perspectives that help clients anticipate, prepare for, and respond to what is coming next.

The Deloitte Center for Integrated Research (CIR) works with the firm's most senior leaders to develop rigorously vetted, data-driven thought leadership. CIR sits at the center of Deloitte's industry and functional expertise, bringing together insights from across the organization to develop fresh thinking that helps clients navigate complex business issues. This work helps Deloitte speak with one voice in the marketplace and supports the development of new practices and capabilities.

Deloitte is seeking a Senior Manager 1, Program Manager and Managing Editor to join the Reporting Team within the Center for Integrated Research. This team represents an emerging capability within R&I and is focused on delivering timely coverage of news events and emerging topics through a thought leadership lens that supports Deloitte's broader brand narrative.

The Senior Manager will serve as a program leader and managing editor for the Reporting Team, overseeing a team of writers and working closely with research leaders to identify, shape, and publish timely, insight-driven articles that connect noteworthy developments to Deloitte's perspectives, expertise, and research. In this role, the individual will lead the day-to-day editorial agenda, manage team operations, and oversee the production and delivery of content that elevates Deloitte's voice on issues that matter to clients, enhances brand reputation, builds client relationships, and supports growth.

The ideal candidate brings strong editorial judgment, program management capabilities, and sound business judgment, along with the ability to move quickly across topics in a fast-paced environment. This person should be strategic, highly collaborative, detail-oriented, and comfortable operating under tight deadlines while managing multiple priorities across people, projects, and stakeholders. A background in journalism, editorial management, content marketing, thought leadership, or strategic communications is strongly preferred.

Recruiting for this role ends on June 30, 2026.

Work you'll do

Strategic planning and program management

  • Help shape and communicate the priority reporting agenda to senior leadership, ensuring the Reporting Team is focused on the topics with the greatest relevance and impact for the firm.
  • Prioritize and triage reporting opportunities to support timely, high-value responses to market events, business news, and emerging issues.
  • Work closely with research leaders to identify, develop, and refine timely articles that connect newsworthy developments to Deloitte research, data, and expert perspectives.
  • Collaborate across industry and domain teams within R&I to identify opportunities and frame compelling narratives grounded in Deloitte's insights and expertise.
  • Ensure the rigor and credibility of reporting publications by questioning assumptions, testing conclusions, validating claims, and applying precision in language, data usage, and framing.

Brand journalism editorial agenda development and execution

  • Identify client-relevant topics where immediate response is needed and where Deloitte should join or lead the marketplace conversation around business implications.
  • Manage a dynamic pipeline of news-driven publications and assign work across the team to support timely coverage across multiple content types, including:
    • Brand journalism that synthesizes internal research and external developments into timely, data-driven business analysis
    • Idea testing and research previews that help assess market interest in emerging topics and early-stage research themes
    • Internal news briefings that provide data-driven perspectives on breaking developments for internal stakeholders and practice leaders
  • Lead coordination and curation of cross-industry and industry- or sector-specific insights to support internal and external reporting outputs.
  • Manage reporting processes and projects to help ensure outputs are well conceived, structured, high quality, and aligned with business and audience needs.
  • Formulate tactical business recommendations for executive audiences and help shape reporting outputs that are relevant, differentiated, and actionable.

Team leadership and people management

  • Lead and mentor a team of writers, supporting skill development, performance, and career progression.
  • Provide editorial guidance and coaching on language usage, writing style, storytelling effectiveness, and best practices in audience-focused content development.
  • Contribute to the broader thought leadership community within Deloitte by sharing ideas, best practices, and approaches that strengthen collaboration across research professionals and client practice teams.
  • Work closely with Deloitte Insights editorial and production teams to steward projects through the full content development process and coordinate with design, marketing, and other internal teams to align expectations and ensure timelines are met.
  • Foster a collaborative, high-performing team environment that supports agility, quality, and continuo...

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