Strategic Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
60 Corpay Customer Service Jobs Hiring Near You
Strategic Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Account Manager
Brentwood, MD · Remote
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Account Manager
Brentwood, MD · Remote
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Key Account Manager
Brentwood, TN · On-site
Minimum 4 years of call center or customer service experience required * Prior experience in ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Key Account Manager
Brentwood, TN · On-site
Minimum 4 years of call center or customer service experience required * Prior experience in ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Key Account Manager
Brentwood, TN · On-site
What We Need Corpay is currently seeking a Key Account Manager within our NA Fuel division. This role serves as the primary client services contact for an assigned customer portfolio and is ...
Key Account Manager
Brentwood, TN · On-site
What We Need Corpay is currently seeking a Key Account Manager within our NA Fuel division. This role serves as the primary client services contact for an assigned customer portfolio and is ...
What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...
What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...
Client Support Specialist - Accounts Payable Operations
Bala Cynwyd, PA · On-site
$20 - $21.63/hr
Experience in customer service, banking, retail, hospitality, healthcare, administrative support ... About Corpay Corpay is a global technology organization that is leading the future of commercial ...
Client Support Specialist - Accounts Payable Operations
Bala Cynwyd, PA · On-site
$20 - $21.63/hr
Experience in customer service, banking, retail, hospitality, healthcare, administrative support ... About Corpay Corpay is a global technology organization that is leading the future of commercial ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Project Specialist
Lexington, KY · On-site
... of customer service. * Be available for on-call rotations, which may fall outside of regular ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Project Specialist
Lexington, KY · On-site
... of customer service. * Be available for on-call rotations, which may fall outside of regular ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Strategic Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Strategic Account Manager
Brentwood, TN · On-site
Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base * Prepare and present proactive recommendations that improve ...
Improving data quality for customers, merchants, and for Corpay decision-making and execution ... fleet, fuel, financial services, network businesses, marketplaces, or related industries.
Improving data quality for customers, merchants, and for Corpay decision-making and execution ... fleet, fuel, financial services, network businesses, marketplaces, or related industries.
VP, Client Operations
Richmond, VA · Hybrid
What We Need CORPAY is currently looking to hire a Vice President, Client Operations within our Customer Service division. This position falls under our Corpay Payables line of business and is ...
VP, Client Operations
Richmond, VA · Hybrid
What We Need CORPAY is currently looking to hire a Vice President, Client Operations within our Customer Service division. This position falls under our Corpay Payables line of business and is ...
Billing Specialist
Lexington, KY · Hybrid
$19.25 - $25.75/hr
The Billing Specialist will have highly developed customer service, data entry, analytical, and ... Corpay will set you up for success by providing: * Assigned workspace in Lexington, KY. Hybrid ...
Billing Specialist
Lexington, KY · Hybrid
$19.25 - $25.75/hr
The Billing Specialist will have highly developed customer service, data entry, analytical, and ... Corpay will set you up for success by providing: * Assigned workspace in Lexington, KY. Hybrid ...
Implementation Team Lead
Brentwood, TN · On-site
... customer service or operational experience preferred, including at least one year of account ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Implementation Team Lead
Brentwood, TN · On-site
... customer service or operational experience preferred, including at least one year of account ... At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are ...
Key Account Manager
Brentwood, MD · Hybrid
Minimum 4 years of call center or customer service experience required * Prior experience in ... Corpay provides equal employment opportunities to all employees and applicants without regard to ...
Key Account Manager
Brentwood, MD · Hybrid
Minimum 4 years of call center or customer service experience required * Prior experience in ... Corpay provides equal employment opportunities to all employees and applicants without regard to ...
Key Account Manager
Brentwood, TN · On-site
Minimum 4 years of call center or customer service experience required * Prior experience in ... Corpay provides equal employment opportunities to all employees and applicants without regard to ...
Key Account Manager
Brentwood, TN · On-site
Minimum 4 years of call center or customer service experience required * Prior experience in ... Corpay provides equal employment opportunities to all employees and applicants without regard to ...
Corpay Jobs Information
What is it like to work at Corpay?
Corpay is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive growth.
As a fintech company, Corpay offers a unique blend of financial expertise and technological innovation, with a team structure that encourages cross-functional collaboration and a mission to simplify global payments for businesses.
Working at Corpay may appeal to candidates who are interested in fintech, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to a company that is shaping the future of global payments.
As a fintech company, Corpay offers a unique blend of financial expertise and technological innovation, with a team structure that encourages cross-functional collaboration and a mission to simplify global payments for businesses.
Working at Corpay may appeal to candidates who are interested in fintech, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to a company that is shaping the future of global payments.
What makes Corpay an attractive place to work?
Corpay is a leading fintech company that specializes in B2B payments and cash flow management, positioning itself at the forefront of the digital payments industry. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic and supportive environment where professionals can thrive and develop their skills. By joining Corpay, individuals can contribute to shaping the future of payments and enjoy opportunities for professional development, career advancement, and making a meaningful impact in the industry.
Do workers at Corpay get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
81% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
Does Corpay pay people when they’re sick?
Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
At Corpay, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Corpay affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and April 2026.
89% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Corpay?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and April 2026.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and April 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.
- 43% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 43% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.
Do workers at Corpay worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Corpay workers get to choose the shifts they work?
Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
70% report that they have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it for Corpay workers to change shifts?
Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to get time off at Corpay?
Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
79% of people report it’s easy to get time off.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
Do Corpay managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at Corpay spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Corpay?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
Is working at Corpay good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Corpay feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Corpay get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.
Is it stressful to work at Corpay?
Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
62% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Corpay enjoy their jobs?
Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.
52% of people report they don’t enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Corpay recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at Corpay?
Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.
72% of people report they got enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get support to advance at Corpay?
Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Corpay’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how Corpay is doing?
Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at Corpay?
What are the most popular jobs at Corpay?
What are the most popular categories at Corpay?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
Corpay rating
7.4
Based on 34 frontline employees who took The Breakroom Quiz
13th of 21 rated payment service providers
Job description
What We Need
Corpay is currently seeking a Strategic Account Manager within our NA Fuel division. This experienced account management role owns a portfolio of mid-market customers and serves as the primary relationship and service contact for the customer administrators and senior leaders.
The Strategic Account Manager is responsible for protecting and growing the assigned account base by building trusted relationships, resolving day-to-day and sometimes complex issues, identifying customer needs, and positioning Corpay solutions that strengthen retention and account performance.
This role is hybrid in Brentwood, TN. Corpay provides:
Role Responsibilities
As a Strategic Account Manager, you will:
Client Relationship Management
Strategic Account Oversight
Issue Resolution & Troubleshooting
Operational Excellence & Leadership
Qualifications & Skills
Education, Experience, and Technical Skills
Core Competencies
Benefits & Perks
Equal Opportunity / Affirmative Action Employer
Corpay is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, genetic information, veteran and/or military status, or any other protected status under federal or local law.
If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Corpay is currently seeking a Strategic Account Manager within our NA Fuel division. This experienced account management role owns a portfolio of mid-market customers and serves as the primary relationship and service contact for the customer administrators and senior leaders.
The Strategic Account Manager is responsible for protecting and growing the assigned account base by building trusted relationships, resolving day-to-day and sometimes complex issues, identifying customer needs, and positioning Corpay solutions that strengthen retention and account performance.
This role is hybrid in Brentwood, TN. Corpay provides:
- Assigned workspace in Brentwood, TN
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities
As a Strategic Account Manager, you will:
Client Relationship Management
- Own the ongoing relationship for an assigned mid-market portfolio, serving as the primary contact for account administrators and senior-level customer stakeholders as needed
- Build credibility through proactive communication, timely follow-up, business reviews, and clear written and verbal updates
- Partner closely with the outside field sales team to support customer retention, account growth, and a coordinated customer experience
- Retain assigned clients and associated revenue through disciplined outreach, strategic planning, and strong issue ownership
- Identify customer needs and position Corpay products, services, and value-added solutions that support growth within the account base
- Prepare and present proactive recommendations that improve customer satisfaction, strengthen relationships, and protect revenue
Strategic Account Oversight
- Develop and manage account strategies that align customer needs, contract requirements, utilization trends, service expectations, and revenue growth opportunities
- Balance weekly priorities across proactive portfolio work, inbound customer needs, internal follow-up, and SLA commitments
- Use available data, customer feedback, and account history to identify risks, growth opportunities, process gaps, and recommended next steps
- Make sound decisions regarding customer setup, servicing needs, concessions, escalations, and appropriate internal action plans
Issue Resolution & Troubleshooting
- Take ownership of complex and daily servicing issues, determine root cause, communicate next steps, and drive resolution through completion
- Advocate internally for the customer by collaborating with cross-functional departments, setting clear expectations, and holding partners accountable for timely updates and resolution
Operational Excellence & Leadership
- Maintain organized time-management routines that allow multiple priorities to be handled within the week while meeting service standards
- Communicate with professionalism, urgency, and judgment in customer-facing and internal interactions
- Contribute to process improvements, customer experience enhancements, and adoption of tools that improve efficiency and visibility
- Demonstrate ambition, ownership, and a passion for customer service while continuing to grow professionally
Qualifications & Skills
Education, Experience, and Technical Skills
- Minimum 5 years of experience in account management, client success, relationship management, customer service leadership, or a related customer-facing role
- Experience managing a large customer portfolio or supporting mid-market customers with complex servicing needs
- Experience partnering with sales teams, supporting retention, and identifying account growth or upsell opportunities preferred
- High School diploma or GED required
- Bachelor's Degree or equivalent work experience preferred
- Proficiency in Microsoft Office Suite and ability to use CRM, reporting, and workflow tools effectively
- Salesforce knowledge is a plus
Core Competencies
- Excellent written and verbal communication skills with the ability to engage customer administrators, senior leaders, sales partners, and internal teams
- Strong problem-solving, research, analytical, and decision-making skills
- Proven ability to manage time, prioritize competing work, and meet SLAs in a high-volume environment
- Customer-focused mindset with strong ownership, retention discipline, and professional accountability
- Collaborative internal advocate who can influence, follow up, and drive timely resolution across departments
Benefits & Perks
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into 401(k) plan (subject to eligibility requirements)
- Company-wide virtual fitness classes
- Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
- Employee discounts with major providers (wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Engaging culture with company-wide contests and prizes
Equal Opportunity / Affirmative Action Employer
Corpay is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, genetic information, veteran and/or military status, or any other protected status under federal or local law.
If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
About Corpay
Sourced by ZipRecruiter
Industry
Software development
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
2016