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CGI

61 Cgi Customer Service Jobs Hiring Near You

S. - CGI Federal roles - What we do matters By playing this video you consent to Google/YouTube ... Customer Service & Support * Data Entry * MS Office365 * Document Management * Records Management ...

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CGI Jobs Information

Do workers at CGI get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

Does CGI pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Is the health insurance from CGI affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at CGI?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at CGI worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do CGI workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for CGI workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at CGI?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do CGI managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at CGI spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at CGI?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at CGI good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at CGI feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at CGI?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at CGI?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at CGI?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think CGI’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how CGI is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

What are the most popular job types at Cgi?

    Infographic showing various Customer Service job openings at Cgi in the United States as of August 2026, with employment types broken down into 4% Internship, 95% Full Time, and 1% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

    Automation Clerk - DHS

    CGI Inc.

    Irving, TX • On-site

    $20.09/hr

    Full-time

    Medical, Retirement, PTO

    Re-posted 27 days ago


    CGI rating

    7.1

    Company rating: 7.1 out of 10

    Based on 19 frontline employees who took The Breakroom Quiz

    149th of 226 rated it services


    Job description

    Automation Clerk - DHS
    Category: Administration
    Main location: United States, Texas, Irving
    Position ID:J0526-1363
    Employment Type: Full Time
    U.S. - CGI Federal roles - What we do matters
    By playing this video you consent to Google/YouTube processing your data and using cookies - Learn more.
    Position Description:
    CGI Federal is seeking a Mail Clerk/Automation Clerk to support the U.S. Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Office of the Chief Financial Officer (OCFO), Office of Asset and Facilities Management (OAFM), Administrative Service Branch (ASB) in Irving, TX.
    Your future duties and responsibilities:
    . Mail Screening and Security: Screen incoming mail, parcels, and shipments using X-ray machines and visual inspections to identify and isolate suspicious items from the normal mail stream. Follow local security procedures if suspicious items are received. Review, sort, and route a wide variety of correspondence and incoming materials to the appropriate program office.
    . Mail Processing: Process incoming and outgoing mail, as well as FedEx/UPS packages, in accordance with agency and postal service requirements. Assist in updating old and establishing new distribution patterns and codes as needed.
    . Physical Requirements: Perform tasks that require long periods of standing, bending, walking, pulling, reaching, and recurring lifting and carrying of bags, pouches, packages, and moderately heavy boxes weighing up to 70 pounds.
    . Outgoing Material Screening: Screen outgoing materials to ensure proper format, assembly, and addressing in accordance with regulations. Contact originators or appropriate program offices to resolve errors or discrepancies.
    . Mail Classification Knowledge: Possess knowledge of mail classifications, zip codes, sizes, and various types of special handling mail and materials, such as registered, priority, express, insured, certified, and return receipt requested.
    . Administrative Support: Provide administrative assistance and staff support to customers, program specialists, and managers. Perform clerical duties such as sorting bulk mail from the post office, sorting and distributing supplies and mail, receiving and signing for accountable mail pieces, and performing additional mail handling tasks like rerouting misdirected mail, date stamping, counting mail, screening for priority items, and preparing routing and control forms.
    . Mail Inspection and Rate Assignment: Inspect official mail by size, weight, and class; assign United States Postal Service (USPS) rates according to standards to ensure efficient use of postal funds. Operate postage meter
    Required qualifications to be successful in this role:
    . High School Diploma or equivalent, with a minimum of 1 year of related experience.
    . Must possess a valid state operator's permit for the type of vehicle being operated and have a proven safe driving record, as verified by the National Driver Register or an equivalent check.
    . Ability to successfully complete the CGI Background Investigation, including a 50-state criminal check, education, and employment verification.
    . Ability to successfully complete a credit and/or driving records check.
    . Ability to obtain and maintain a Moderate Risk Public Trust security clearance.
    . Active Secret or Top-Secret clearance is preferred.
    . General knowledge of the USPS and proper handling of incoming and outgoing mail.
    . Familiarity with distribution schedules and routes.
    . Strong attention to detail.
    . Due to the nature of this contract, U.S. Citizenship is required.
    Hourly Rate: $20.09/hour
    CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
    CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
    Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
    401(k) Plan and Profit Participation for eligible professionals
    Additional benefits determined by your Service Contract Act:
    Paid Time Off (PTO)
    Paid Federal Holidays
    Health & Welfare Benefits
    #CGIFederalJob
    Skills:
    • Customer Service & Support
    • Data Entry
    • MS Office365
    • Document Management
    • Records Management

    What you can expect from us:
    Together, as owners, let's turn meaningful insights into action.
    Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
    You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
    Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
    You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
    Come join our team-one of the largest IT and business consulting services firms in the world.
    Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
    CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
    We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
    All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
    CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

    What CGI employees say

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