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Housing Specialist
Category: Administration
Main location: United States, Florida, Tampa
Position ID:J0826-1316
Employment Type: Full Time
Position Description:
The Housing Specialist is responsible for timely and accurate completion of specified core tasks for case management under HUD's Housing Choice Voucher Program (HCVP). Directly performs specified core tasks as part of a case management team. The Housing Specialist works closely with PHA's, participants and property owners to ensure compliance pursuant to HUD policy and the PHA's HCVP Administrative Plan.
Your future duties and responsibilities:
Responsibilities will include but not be limited to: completing assessments, evaluations, income calculations, file reviews, and development of operating procedures for Affordable Housing programs, either independently or as a team member, while at the same time maintaining a high quality of customer service with clients. Specific duties include but not limited to:
1. Manage, monitor and maintain monthly portfolio that includes but not limited to collecting, processing and verifying documentation for clients and stakeholders; contacting third party sources for verifications based on outlined criteria.
2. Ensure that tasks assigned are completed in an accurate and timely manner.
3. Operates/maintains computer, printer, scanner, copier, fax and additional office machines.
4. Completes accurate data entry in CGI and client system of record necessary to monitor and produce forms,reports, correspondence or other material.
5. Analyze, organize, evaluate, alphabetize and file materials or data, as necessary.
6. Assist other staff members, when requested.
7. Implement new CGI/HUD/Client policy, procedures and requirements as provided by the Supervisor.
8. Research and respond to inquiries from clients, property owners and tenants regarding case load matters and concerns.
9. Educate program team members, participants, appropriate agencies, and the public concerning affordable housing regulations, policies and procedures.
10. Compile information, generate and present CGI internal and client reports in an accurate and timely manner.
11. Perform related duties as assigned by the Supervisor and provide staff coverage as needed.
12. Participate in ongoing meetings with the client and take the minutes for distribution.
13. Escalate all issues that need immediate supervisory attention.
14. Ensure adherence to all policies and procedures.
15. Work closely with other team members to provide high level of customer service
Required qualifications to be successful in this role:
Required qualifications to be successful in this role:
Associate's Degree (Bachelor's degree preferred) from an accredited college or university in Business or Public Administration, Social Sciences or related field. One year of customer service experience in the affordable housing industry preferred. Strong mathematical skills and excellent organizational skills with attention to detail.
Must obtain Certified HCVP Specialist within one year of employment.
Desired qualifications/non essential skills required:
Ability to: coordinate work activities; make independent decisions; express oneself clearly and concisely both orally and in writing; establish and maintain effective working relationships with staff, clients, landlords and tenants; deal effectively with situations requiring tact and diplomacy; prepare clear and concise reports. Must have strong
computer skills and be able to enter data in multiple electronic information systems. This role also requires the ability to make calculations similar to those performed when preparing tax returns.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $35,200.00 $70,300.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
#CGIFederalJob
##LI MP12
Skills:

• Housing (Fed)
• Portfolio Management
• Communication
• Conflict Resolution
• Problem Solving

What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.