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Bloomingdale's

20 Bloomingdales Senior Operations Manager Jobs Hiring Near You

Bloomingdale's

Manager, Housekeeping

Manhattan, NY · On-site

$56K - $93K/yr

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is ... Job Overview Reporting to the Director of Facilities, the Facilities Operations Manager supports ...

Bloomingdale's

Manager, Housekeeping

Manhattan, NY

$56K - $93K/yr

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is ... Job Overview Reporting to the Director of Facilities, the Facilities Operations Manager supports ...

Bloomingdale's

Manager, Housekeeping

Manhattan, NY

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is ... Job Overview Reporting to the Director of Facilities, the Facilities Operations Manager supports ...

Bloomingdale's

Sr. Manager, Fine Jewelry

Manhattan, NY

$108K - $180K/yr

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is ... Job Overview The Senior Manager, Selling (SMS) is a floor present leader on the forefront of both ...

New

Bloomingdale's

Sr. Manager, Executive Chef

Manhattan, NY

$78K - $108K/yr

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is ... Oversee BOH operations including, but not limited to, food procurement, storage, inventory ...

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Bloomingdale's Jobs Information

Do workers at Bloomingdale's get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Bloomingdale's pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

At Bloomingdale's, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from Bloomingdale's?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Bloomingdale's?

Most people who work part-time get paid time off.
69% of people who work part-time say they get paid time off
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Bloomingdale's affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Bloomingdale's?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Bloomingdale's worry about hours?

Some people worry about getting enough hours.
37% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Bloomingdale's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Bloomingdale's workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Bloomingdale's?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Bloomingdale's managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Bloomingdale's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Bloomingdale's?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Bloomingdale's job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Bloomingdale's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Bloomingdale's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bloomingdale's get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Bloomingdale's?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bloomingdale's enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bloomingdale's recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Bloomingdale's?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Bloomingdale's?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Bloomingdale's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Bloomingdale's is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Senior Operations Manager jobs?
What are the most popular jobs at Bloomingdales?
What are the most popular categories at Bloomingdales?
Infographic showing various Senior Operations Manager job openings at Bloomingdales in the United States as of July 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

Sr. Manager, Operations - Stores

Bloomingdale's

Manhattan, NY • On-site

$94K - $156K/yr

Full-time

Re-posted 25 days ago

Bloomingdale's rating

7.2

Company rating: 7.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

1st of 21 rated department stores

Job description


About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
Job Overview
The Senior Manager, Operations (SMO) will be on the front lines of a store like no other as part of the store management team. The SMO will lead, manage, and inspire a diverse team, balancing creativity with commerce to execute in-store success and establish Bloomingdale's as a local leader in their region. Part business consultant, part relationship guru, and 100% leader, they contribute and collaborate to drive the business forward, dreaming big to deliver bold and innovative strategies and solidify the legacy and reliability of Bloomingdale's.
The SMO focuses on delivering sales/EBIT through execution and support of corporate and store initiatives through the recruitment, onboarding and cultivation of a motivated, skilled, and equipped operations team to make things happen. The focus is to develop and implement processes to drive sales, fulfillment execution, manage expenses, and maximize Earnings Before Income/Taxes (EBIT) improvement, leveraging Central, Regional and in-store leadership partners, all while ensuring the customer is first, always.
The SMO builds together with the store team by creating a clean, neat, and easy to shop environment, managing inventory shortage in collaboration with the Asset Protection team, adhering to Loss Prevention standards and ensuring support of workload completion. They will lead the Store Operations team, Bhelpful team and Craftsmen, developing functional initiatives in partnership with Central Leadership and peers to ensure results and the store's and Bloomindale's reputation.
Essential Functions
  • Leverage strong business and financial acumen to collaborate with General Manager, Regional Director of Stores, Store Leadership, and other Central/Regional business partners to delivering Sales, EBIT and Expense Plans.
  • Lead bhelpful operations; elevating service level including customer support, curbside, BOPS, SDD pick-up, gift wrap, returns, bill pay, etc.
  • High level of responsiveness to customer with resolution orientation positively impacting NPS metrics.
  • Coordinate onboarding/training for operations/support executives/supervisors in partnership with central Subject Matter Experts (BSM's).
  • Strategize with and support Store Leaders on staffing including schedules and workforce solutions to ensure the store is being staffed efficiently, within payroll budget. Invest and divest payroll to accelerate business performance (HUR, etc) and deliver bottom-line financial expectations.
  • Act as the key store contact w/Regional Leaders and Central Business Partners.
  • Oversee adoption of technology.
  • Schedule, coordinate, and confirm work order completion by 3rd Party contractors/vendors.
  • Manage Cash Office operations. Daily, lead team responsible for balancing the vault and cash functions, replenish and balance registers. Perform monthly cash office self-audit; partner with AP to resolve cash shortage issues.
  • Develop and retain executive operations/support professionals, representative of the brand and diversity to maximize performance.
  • Manage operations functions in store by partnering with professional colleagues to drive sales, standards, service, and execution.
  • Deliver operational scorecard metrics in store. Metrics include Expense, Shortage, EBIT, Productivity, Hours Utilization Report (HUR), fulfillment compliance.
  • Drive business opportunities through strategic placement and development of support talent.
  • Develop and retain fulfillment team achieving results of 90%+ (IFR, ROT, ship speed).
  • Achieve 90% or better markdowns compliance, Return to Vendor (RTV) and job out completion for store..
  • Drive service and achieve success as measured by the NPS, monitoring staffing comments on NPS and with Staffing Team address issues/opportunities and addressing "Clean, Neat, Easy to Shop" call outs.
  • Address facility/housekeeping issues in partnership with Craftsman, Housekeeping 3rd party provider and Visual Merchandising.
  • Organize/maintain back of house areas to support presentation standards/floor replenishment. Partner with Visual Merchandise Manager (VMM), operations/support team, and in store leadership team to execute merchandising strategies.
  • Manage expense to financial plan by monitoring expense trends in store.
  • Work in partnership with Central, Regional Operations and General Manager on accurate sales/expense forecasting.
  • Work with Central to execute strategies to achieve expense rate for store.

Qualifications and Competencies
  • Bachelor's Degree from a 4-year college or university.
  • 5+ years direct experience.

Communication Skills
  • Excellent written and oral communication skills, and creativity.
  • Ability to read, write, and interpret instructional documents.

Mathematical Skills
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator.

Reasoning Ability
  • Must be able to work independently with minimal supervision.
  • Analytical, detail-oriented, and highly organized.
  • Strong multi-tasking & problem-solving ability.

Essential Physical Demands
  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
  • May occasionally involve stooping, kneeling, or crouching.
  • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
  • Involves manual dexterity for using keyboard, mouse, and other office equipment.
  • May involve moving or lifting items under 10 pounds.

Other Skills
  • Strong leadership profile and excellent negotiation skills.
  • Must be able to work in a fast-paced environment.
  • Be able to work as a team player across different functions and departments.
  • Strong computer skills; high level of expertise in Microsoft Excel.
  • Knowledge of Microsoft Access a plus.

Work Hours
  • Ability to work a flexible schedule based on department and company needs

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

What Bloomingdale's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Bloomingdale's

Sourced by ZipRecruiter

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Industry

Apparel and accessories stores

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1861

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