Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
60 Axon Solutions Analyst Jobs Hiring Near You
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Your Impact As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Diagnose and resolve complex technical issues across Axon's software and integrated solutions * Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering ...
Solutions Architect, Axon 911 ( East Coast)
New York, NY · On-site
$69 - $90.75/hr
As a Solution Architect at Axon 911, you will be responsible for assisting the sales cycle as well ... Proven experience in business analysis, requirements gathering, and designing and implementing ...
Solutions Architect, Axon 911 ( East Coast)
New York, NY · On-site
$69 - $90.75/hr
As a Solution Architect at Axon 911, you will be responsible for assisting the sales cycle as well ... Proven experience in business analysis, requirements gathering, and designing and implementing ...
Solutions Architect, Axon 911 ( East Coast)
New York, NY · On-site
$69 - $90.75/hr
As a Solution Architect at Axon 911, you will be responsible for assisting the sales cycle as well ... Proven experience in business analysis, requirements gathering, and designing and implementing ...
Solutions Architect, Axon 911 ( East Coast)
New York, NY · On-site
$69 - $90.75/hr
As a Solution Architect at Axon 911, you will be responsible for assisting the sales cycle as well ... Proven experience in business analysis, requirements gathering, and designing and implementing ...
Manager, Solutions Architect (Deployment)
Seattle, WA · On-site
$144K - $231K/yr
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Analyze and review IT system architectures to scope and recommend technical solutions. * Partner ...
Manager, Solutions Architect (Deployment)
Seattle, WA · On-site
$144K - $231K/yr
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical ... Analyze and review IT system architectures to scope and recommend technical solutions. * Partner ...
Axon Jobs Information
What is it like to work at Axon?
Axon is a technology company that prioritizes innovation, collaboration, and social responsibility, fostering a culture that encourages employees to think creatively and make a positive impact.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to develop and implement cutting-edge technologies, such as body-worn cameras and digital evidence management systems. Axon's work environment is dynamic and fast-paced, with a focus on continuous learning and professional growth.
Working at Axon may appeal to candidates who are passionate about using technology to drive social change and improve public safety, as the company's mission is to protect and serve communities through innovative solutions and a commitment to transparency and accountability.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to develop and implement cutting-edge technologies, such as body-worn cameras and digital evidence management systems. Axon's work environment is dynamic and fast-paced, with a focus on continuous learning and professional growth.
Working at Axon may appeal to candidates who are passionate about using technology to drive social change and improve public safety, as the company's mission is to protect and serve communities through innovative solutions and a commitment to transparency and accountability.
What makes Axon an attractive place to work?
Axon is a leading technology company that specializes in public safety solutions, with a strong reputation for innovation and commitment to improving community safety. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters creativity and professional development. Joining Axon provides opportunities to contribute to meaningful projects, work with cutting-edge technology, and advance in a rapidly evolving industry.
Do workers at Axon get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2025.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2025.
Does Axon pay people when they’re sick?
Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
At Axon, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.
Is the health insurance from Axon affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Axon?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.
Do workers at Axon worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
Do Axon workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it for Axon workers to change shifts?
Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to get time off at Axon?
Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
Do Axon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
Do jobs at Axon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to take sick days at Axon?
Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
Is working at Axon good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Axon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Axon get to take their breaks without interruption?
Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Is it stressful to work at Axon?
Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Axon enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Axon recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people get enough training when they start at Axon?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people get support to advance at Axon?
Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think Axon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers feel well informed about how Axon is doing?
Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Solutions Analyst jobs?
What are the most popular jobs at Axon?
What are the most popular categories at Axon?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 28 days ago
Axon rating
8.8
Based on 15 frontline employees who took The Breakroom Quiz
14th of 159 rated electronics manufacturers
Job description
Your Impact
As a Technical Account Manager at Axon, you will help public safety agencies successfully deploy, adopt, and operate mission-critical technology. You will serve as a trusted technical partner, helping customers navigate complex deployments, resolve challenging issues, and maximize the value of Axon's solutions within their environment.
This role sits at the intersection of technical expertise, customer engagement, and operational success. You will work closely with agency stakeholders, deployment teams, Product, Engineering, and Support to ensure customers successfully integrate Axon technology into their daily operations. Beyond solving technical challenges, you will help customers improve adoption, optimize workflows, and realize greater value from their investment while providing critical feedback that helps improve Axon's products and services.
The result: successful deployments, stronger adoption, improved customer experiences, and technology that helps protect life and improve public safety outcomes.
Location: On Site with travel
Reports To: Manager or Senior Manager of Technical Account Management
- Serve as the primary technical point of contact for assigned agencies
- Diagnose and resolve complex technical issues across Axon's software and integrated solutions
- Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering, Support, and Services teams
- Manage escalations and ensure timely resolution of customer-impacting issues
- Maintain strong understanding of Axon's hardware, software, cloud, and integrated technology ecosystem
- Partner with deployment teams to design, configure, test, and implement Axon solutions
- Support successful onboarding and transition to steady-state operations
- Help customers adopt new capabilities and incorporate technology into existing workflows
- Identify barriers to adoption and recommend best practices to improve utilization
- Support customers through operational and technology changes associated with new deployments
- Build trusted relationships with technical and operational stakeholders within assigned agencies
- Serve as an advocate for customer needs and priorities within Axon
- Conduct regular customer reviews focused on technical health, adoption, and operational success
- Provide guidance on product capabilities, integrations, and recommended usage patterns
- Help customers understand how technology supports their operational objectives
- Develop an understanding of customer workflows and operational environments
- Identify opportunities to improve efficiency, product utilization, and operational effectiveness
- Support customer adoption of AI-powered capabilities across the Axon ecosystem
- Capture recurring workflow challenges and customer feedback to improve future deployments and customer experiences
- Contribute insights that help Product and Engineering teams better understand customer needs
- Utilize tools such as Power BI, SQL, dashboards, and reporting platforms to support customer insights and operational decision-making
- Assist customers with data integrations, reporting requirements, and workflow visibility
- Monitor customer health indicators, adoption metrics, and technical performance trends
- Use data to identify opportunities for improvement and proactive customer engagement
- Deliver advanced product training and technical education to customer stakeholders
- Develop and maintain customer-facing documentation and best practices
- Help agencies build confidence in using Axon's solutions effectively
- Support knowledge transfer and operational readiness during deployments and upgrades
- Work onsite with customers as needed to support deployments, training, troubleshooting, and operational success
- Maintain strong awareness of customer environments and evolving needs
- Support critical incidents and high-priority customer situations when required
- Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply)
- Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments
- Strong troubleshooting and root-cause analysis skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Experience working across multiple teams to solve customer challenges and deliver successful outcomes
- Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments
- Strong organizational skills with the ability to manage competing priorities and customer needs
- Interest in helping customers adopt new technologies and improve operational effectiveness
- Ability to work independently while collaborating closely with cross-functional teams
- Commitment to delivering exceptional customer experiences
- Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately
- Experience supporting public safety, law enforcement, government, or mission-critical operational environments
- Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies
- Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms
- Familiarity with AI-powered products, workflow automation, or operational technology solutions
- Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)
We recognize that candidates may bring strengths from different backgrounds and experiences. If your experience aligns closely with this role, we encourage you to apply.
How This Role Fits the FutureTechnical Account Managers play a critical role in helping customers successfully deploy, adopt, and operate Axon technology. They serve as trusted technical partners, develop deep product expertise, and build strong customer relationships. As Axon's Mission Engineering capability evolves, the TAM role provides a foundation for future growth into broader customer ownership, operational leadership, and mission-focused roles across the organization.
Benefits that Benefit You- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
About Axon
Sourced by ZipRecruiter
Industry
Public safety statistics centers and offices
Company size
501 - 1,000 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1993