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66 Axelon Applications Support Analyst Jobs Hiring Near You

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with ...

Cathay Bank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure.

Pittsburgh International Airport

Here is how theSenior Applications Support Analystwill help: * Participate in requirements analysis by gathering specifications and creating user stories to define project deliverables. * Demonstrate ...

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Axelon Jobs Information

What is it like to work at Axelon?

Axelon Technologies is a company that values collaboration and innovation, fostering a dynamic work environment where employees can grow professionally and contribute to the success of the organization.

Axelon's team structure is designed to support a flexible and adaptable approach to project delivery, with a focus on delivering high-quality solutions to clients in the IT and engineering sectors. The company's mission is to provide expert staffing and consulting services that meet the evolving needs of its clients.

Working at Axelon may appeal to candidates who are looking for a challenging and rewarding career in the IT and engineering sectors, with opportunities to develop new skills and advance their careers in a supportive and collaborative environment.

What makes Axelon an attractive place to work?

Axelon is a reputable IT staffing and solutions company that has established itself as a trusted partner for businesses seeking expert talent and innovative technology solutions. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees can engage in cutting-edge projects, share knowledge, and work together to deliver exceptional results. By joining Axelon, professionals can gain valuable experience, develop their skills, and contribute to the growth and success of a forward-thinking organization.

What other companies are hiring for Applications Support Analyst jobs?

What are the most popular jobs at Axelon?

What are the most popular categories at Axelon?

Infographic showing various Applications Support Analyst job openings at Axelon in the United States as of August 2026, with employment types broken down into 86% Full Time, 1% Part Time, 10% Contract, and 3% Nights. Highlights an 73% Physical, 19% Hybrid, and 8% Remote job distribution.

Applications Support Analyst

1872 Consulting

Chicago, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Applications Support AnalystThe Applications Support Analyst is a Tier-1 support analyst and will manage user needs and inquiries. The role will be the first point of contact for all Accounting applications related issues. The management of intake queue and users' expectations will be the primary focus for this role. In addition to facilitating and resolving a wide variety of access requests, user inquiries and application administration issues, the role will also be responsible for assigning and tracking the status of those requests, as well as escalating to Applications and Program Analysts (Tier-2 and 3 support) for further investigation. The Applications Support Analyst will work independently, as part of a team, to deliver outstanding service and support.Duties and ResponsibilitiesProvide Tier-1 production support for systems of responsibility: log and track issues to resolution; perform analysis of issues to either resolve or escalate to Tier-2 or 3 support; identify workarounds where necessary, communicate & coordinate with vendor support teams and internal IT staffPerform new user setup, including creating user accounts and configuring appropriate security permissions and access levels; also includes modifying existing users based on role changes, user deactivation and terminationsDocument and maintain user request and incident records in IT Service Management SystemMaintain ownership of user inquiries and requests through resolution, owning the relationship with the userAssist users with service requests, such as data uploads and simple data queriesAnswer an array of specific "How-To" questions and basic configuration and troubleshooting of applications specific to the supported Accounting Systems PortfolioResolve inquiries efficiently and effectively with a constant focus on service excellenceDevelop and run simple SQL statements to extract data from the database to help troubleshoot issuesResearch issues involving application integration points, data integrity, connectivity failures and application or system crashesPerform daily and monthly system maintenance activitiesEscalate issues, as necessary, to Tier-2 and 3 support team members within the Accounting Systems teamProvide critical KPIs and metrics for management reportingContribute to efficiency by suggesting changes that can make the department more efficient while maintaining excellent customer serviceAssist with projects as neededPerform other duties as requiredRequirementsBachelor's of Science degree in IT or related field or a minimum of 2 years of work experience in Service Desk Tier-1 Support, Applications Support or Accounting Systems SupportStrong skills with desktops, laptops, tablets, networks, printers, scanners, and other user based technologiesExcellent analysis and problem solving skillsAble to manage ticket queues of requests and incidentsExperience with remote support technologies

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About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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