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119 Amazon It Support Engineer Jobs Hiring Near You

OMNIVISION

IT Support Engineer

Santa Clara, CA

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Mirantis

IT Support Engineer

Campbell, CA · On-site

Mirantis is seeking an IT Support Engineer to be the on-site IT presence at our Campbell, CA headquarters. This is a fully on-site role - not hybrid or remote - responsible for supporting employees ...

Mirantis

IT Support Engineer

Campbell, CA · On-site

Mirantis is seeking an IT Support Engineer to be the on-site IT presence at our Campbell, CA headquarters. This is a fully on-site role - not hybrid or remote - responsible for supporting employees ...

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

DMF Lighting

Tech Support Engineer (IT)

Carson, CA · On-site

$70K - $95K/yr

Location: onsite in Carson, CA The Tech Support Engineer is the frontline point of contact for end ... Responsibilities Helpdesk & End-User Support ● Serve as first point of contact for all IT support ...

Thyme Care

IT Support Engineer

New York, NY · On-site

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

UBEO

IT Support Engineer

Dallas, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...

UBEO

IT Support Engineer

Fort Worth, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...

Amazon

ITS Support Engineer I

Nashville, TN

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

What makes Amazon an attractive place to work?

Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 236 people who took the Breakroom Quiz between June 2026 and September 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 235 people who took the Breakroom Quiz between June 2026 and September 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 219 people who took the Breakroom Quiz between June 2026 and September 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 107 people who took the Breakroom Quiz between March 2026 and September 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 160 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 273 people who took the Breakroom Quiz between June 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 174 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 219 people who took the Breakroom Quiz between June 2026 and September 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 242 people who took the Breakroom Quiz between June 2026 and September 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 130 people who took the Breakroom Quiz between March 2026 and September 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 216 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 244 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 257 people who took the Breakroom Quiz between June 2026 and September 2026.

Is it stressful to work at Amazon?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 256 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 213 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 276 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 258 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 241 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 237 people who took the Breakroom Quiz between June 2026 and September 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 250 people who took the Breakroom Quiz between June 2026 and September 2026.

What other companies are hiring for It Support Engineer jobs?

What are the most popular jobs at Amazon?

What are the most popular categories at Amazon?

Infographic showing various It Support Engineer job openings at Amazon in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

IT Support Engineer

OMNIVISION

Santa Clara, CA

$110K - $135K/yr

Full-time

Re-posted 19 days ago

Job description

Overview :  
The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.
 
Job Responsibilities :  
  • Responds to requests for technical assistance.
  • Diagnoses and resolves technical hardware and software issues where applicable.
  • Research questions using available information resources.
  • Acts as an escalation resource for helpdesk support and advises on appropriate solutions.
  • Follows standard support procedures, provides troubleshooting guidelines, and assists with issue analysis and resolution.
  • Logs all system/infrastructure change and support interactions.
  • Assist with infrastructure and service deployment for new applications, including configuration, validation, and post‑deployment support.
  • Creates documents for users, staff, consulting personnel, and developers.
  • Compares, evaluates, and assists in implementation and integration of new technologies into the computing environment.
  • Administers and performs assessment of standard software.
 
Job Requirements : 
  • Approximately 8+ years of experience in IT support, systems administration, or IT engineering, with experience handling increasingly complex technical issues in enterprise environments.
  • Excellent knowledge of Windows Operating systems.
  • Knowledge of Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
  • Experience with building and administering Windows servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
  • Candidates must possess experience with both Windows and Linux mixed environments.
  • Experience supporting security incident investigations and remediation efforts, and escalating incidents according to established security policies.
  • Ability to multi-task in a dynamic environment with changing priorities.
  • Understanding of NAS\SAN Storage, Replication, load balancing, and LAN\WAN Technologies.
  • Work with vendors and perform upgrade/installation related activities, analysis and troubleshooting issues to provide resolution and execute on any new enhancement as required by business.
  • Experience and knowledge administering workflows and issue schemes in Jira Software and Confluence.
  • Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity, is a PLUS.
  • Experience with automation scripting, such as Windows server Powershell, MS Exchange Cmdlets, Windows Server 2016, 2019, and 2022, is a PLUS.
  • Strong customer service skills with the ability to communicate effectively are required.
  • Collaborative IT professional with strong troubleshooting, research, documentation, and multitasking skills, able to work effectively with cross-functional teams and varying technical skill levels in a fast-paced environment.
  • Excellent English communication skills, both written and verbal are required.
  • BS in Computer Science or equivalent preferred
 
Annual base salary for this role in California, US is expected to be between  $110,000 - $135,000. Actual pay will be determined on a number of factors such as relevant skills and experience, and the pay of employees in the similar role.  

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