IT Support Engineer
Fridley, MN · On-site
RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...
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120 Amazon It Support Engineer Jobs Hiring Near You
IT Support Engineer
Fridley, MN · On-site
RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...
New
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I
Seattle, WA · On-site
Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...
IT Support Engineer I, OTS
Tolleson, AZ · On-site
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer I, OTS
Tolleson, AZ · On-site
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer I, OTS
Waco, TX · On-site
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer I, OTS
Waco, TX · On-site
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
IT Support Engineer I , OTS
Dupont, WA · On-site
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer I , OTS
Dupont, WA · On-site
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Engineer
Atlanta, GA · On-site
IT Support Engineer New York, NY We are seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you ...
IT Support Engineer
Atlanta, GA · On-site
IT Support Engineer New York, NY We are seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you ...
IT Support Engineer
Stamford, CT · On-site
A fantastic opportunity has become available for a IT Support Engineer to join Caristo Diagnostics rapidly growing team. Based in Stamford, CT, you will work in our global operations team with ...
New
IT Support Engineer
Stamford, CT · On-site
A fantastic opportunity has become available for a IT Support Engineer to join Caristo Diagnostics rapidly growing team. Based in Stamford, CT, you will work in our global operations team with ...
New
IT Support Engineer
New York, NY · On-site
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
IT Support Engineer
New York, NY · On-site
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
IT Support Engineer
New York, NY · On-site
As a Support Engineer, you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role, a premium is put on customer service and ...
IT Support Engineer
New York, NY · On-site
As a Support Engineer, you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role, a premium is put on customer service and ...
IT Support Engineer
Boston, MA · Remote
Job Role : IT Support Engineer Location : Remote Duration : 6-12 Months Job Summary: We are seeking a highly motivated and technically proficient Technical Applications Support Specialist to join our ...
IT Support Engineer
Boston, MA · Remote
Job Role : IT Support Engineer Location : Remote Duration : 6-12 Months Job Summary: We are seeking a highly motivated and technically proficient Technical Applications Support Specialist to join our ...
IT Support Engineer
Concord, CA · On-site
$80K - $105K/yr
We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...
IT Support Engineer
Concord, CA · On-site
$80K - $105K/yr
We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Franklin, TN · On-site
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering responsive help desk and end-user support while coordinating hardware and software procurement for the ...
IT Support Engineer
Franklin, TN · On-site
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering responsive help desk and end-user support while coordinating hardware and software procurement for the ...
IT Support Engineer
Dallas, TX · On-site
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
IT Support Engineer
Dallas, TX · On-site
The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 254 people who took the Breakroom Quiz between May 2026 and August 2026.
70% of people say they get paid breaks.
Based on data from 254 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 245 people who took the Breakroom Quiz between May 2026 and August 2026.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 245 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 200 people who took the Breakroom Quiz between February 2026 and August 2026.
48% of people report they worry about getting enough hours.
Based on data from 200 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 264 people who took the Breakroom Quiz between May 2026 and August 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 264 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 276 people who took the Breakroom Quiz between May 2026 and August 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 276 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
56% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
38% of people report they don’t enjoy their job.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 252 people who took the Breakroom Quiz between May 2026 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 252 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
What other companies are hiring for It Support Engineer jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Job description
RoleI: IT Support Engineer
Location: Fridley, MN
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
- 5+ years of experience in onsite IT support or desktop support.
- Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
- Experience in NinjaOne and Intune troubleshooting
- Support Active Directory user management.
- Install, configure, and troubleshoot Windows operating systems and standard business applications.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.
About Global IT Con
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Wilmington, DE, US
Year founded
2016