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You will lead AWS Infrastructure's community engagement strategy across Mississippi, Louisiana and the wider region, while building relationships with our local community, stakeholders and organizations to create positive impact while supporting AWS's regional growth. This role requires deep community relations experience, strategic thinking, and the ability to represent AWS effectively in community settings.
As the Community Engagement Manager for AWS Infrastructure in the region, you will be a key leader for community issues and sentiment and implement community engagement strategies that support AWS's infrastructure in the region. You will serve as AWS's representative to local communities, building relationships with key stakeholders understand their needs and collaborate on impactful partnership.
The ideal candidate brings experience working within corporate structures and community affairs with expert level experience on issues management

You should demonstrate the ability to write and speak effectively for audiences of varying sizes, think strategically while maintaining attention to detail, and work effectively with cross-functional teams. Success in this role requires self-awareness, autonomy, and alignment with Amazon Leadership Principles, particularly Think Big, Bias for Action, Earn Trust, and Ownership. You must be comfortable having difficult conversations with community members while achieving productive outcomes, and know when to escalate matters to leadership.
This role requires travel (approximately 30% of time) throughout the region, with a base location in Canton, Mississippi.
Key job responsibilities
- Lead strategy development and execution of Community Engagement Plans for major development project

- Design and execute InCommunites signature events and programs. Provide vision for the sustainable community engagement initiatives across the region, and manage these initiatives with attention to detail and a high bar for quality.
- Communicate the impact of InCommunities programs internally and externally.

Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
- Proactively address internal and external issues that pose reputational risks to AWS and business objectives.

Serve as the point of contact for community-centric issues and concerns.
- Support community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks. Think strategically in order to scale InCommunities programming as AWS business grows.

- Capture data to demonstrate community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
- Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
- Be physically, on-the-ground in locations, roll up sleeves and get work done when required.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
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