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118 Amazon Customer Service Manager Jobs Hiring Near You

Customer Service Manager

Albany, NY · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Description Customer Service Manager ROM Manufacturing Position Summary The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Overview The Customer Service Manager is responsible for the performance of the Customer Service Representatives, facilitating the sale of stock items to Chadwell Supply customers, as well as ...

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Customer Service Manager

Rathdrum, ID · On-site

$19.75 - $21.40/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

Customer Service Manager

Fitchburg, MA · On-site

$65K - $80K/yr

TK Cups - Customer Service Manager Fitchburg, MA 01420 • Full Time • $65,000-$80,000 About TK Cups TK Cups is an Arch Promo Group operating company based in Fitchburg, MA. We decorate and fulfill ...

Customer Service Manager

Buffalo, NY · On-site

$70K - $125K/yr

In this role, you'll manage the global Customer Service Representative team to ensure customer success and operational efficiency, serving as the escalation point for complex technical or process ...

Customer Service Manager - Irving, TX Degree with experience managing a customer service team with a focus on onboarding new clients and supporting existing clients (purchase orders, inventory issues ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 455 people who took the Breakroom Quiz between April 2026 and July 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 418 people who took the Breakroom Quiz between April 2026 and July 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 385 people who took the Breakroom Quiz between April 2026 and July 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 139 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 325 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 495 people who took the Breakroom Quiz between April 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 209 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 247 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 149 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Amazon workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 190 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 401 people who took the Breakroom Quiz between April 2026 and July 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 241 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 223 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 434 people who took the Breakroom Quiz between April 2026 and July 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 180 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 296 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 451 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 473 people who took the Breakroom Quiz between April 2026 and July 2026.

Is it stressful to work at Amazon?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 467 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 376 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 503 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 473 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 435 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 423 people who took the Breakroom Quiz between April 2026 and July 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 449 people who took the Breakroom Quiz between April 2026 and July 2026.
Infographic showing various Customer Service Manager job openings at Amazon in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Customer Service Manager

Customer Service Manager

Hobby Lobby

Albany, NY • On-site

$20.15 - $21.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 862 frontline employees who took The Breakroom Quiz

19th of 39 rated national retailers


Job description

Job Description - Overview
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
  • Excellent Customer Service Skills
  • Basic Computer Skills
  • Desire To Learn
  • Trustworthy And Dependable
  • Super Friendly
  • Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
  • Competitive Wages
  • Medical, Dental and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP)
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US