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119 Amazon Customer Service Manager Jobs Hiring Near You

Carlie C's IGA

Customer Service Manager

Louisburg, NC · On-site

Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...

Hobby Lobby Careers

Customer Service Manager

Albany, NY · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New

Venteon

Customer Service Manager

Middletown, CT

The Customer Service Manager is responsible for leading and overseeing customer service operations within the aerospace business, ensuring exceptional support and communication. This role serves as ...

Calqulate

Customer Service Manager

Orlando, FL

Customer Service Manager Type: Full-Time | On-site Orlando, Florida Role Overview We are looking for an experienced Customer Service Manager to lead a team of Customer Support Advisors in a fast ...

Cognier Inc

Customer Service Manager

Tacoma, WA · Remote

Cognier Inc is seeking a highly motivated and experienced Customer Service Manager to join our dynamic team. In this key leadership role, you will be responsible for overseeing the customer service ...

Hobby Lobby

Customer Service Manager

Morgan Hill, CA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Manchester, NH · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

District Heights, MD · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Kansas City, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Transdev

Customer Service Manager

Capitol Heights, MD

$74K - $85K/yr

Incumbent Customer Service Manager Transdev is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Ebco Inc

Customer Service Manager

Elgin, IL

The Customer Service Manager has overall responsibility for the performance of the Account Management Department. Additional responsibilities will include entering customer orders and forecast on a ...

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What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 537 people who took the Breakroom Quiz between March 2026 and June 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 497 people who took the Breakroom Quiz between March 2026 and June 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 478 people who took the Breakroom Quiz between March 2026 and June 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 148 people who took the Breakroom Quiz between December 2025 and June 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 392 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 592 people who took the Breakroom Quiz between March 2026 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 231 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 273 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 163 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 207 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 486 people who took the Breakroom Quiz between March 2026 and June 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 252 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 245 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 523 people who took the Breakroom Quiz between March 2026 and June 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 187 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 531 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.

Is it stressful to work at Amazon?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 455 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 604 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 566 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 520 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 513 people who took the Breakroom Quiz between March 2026 and June 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 533 people who took the Breakroom Quiz between March 2026 and June 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Infographic showing various Customer Service Manager job openings at Amazon in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Customer Service Manager

Customer Service Manager

Carlie C's IGA

Louisburg, NC • On-site

Full-time

Posted 8 days ago

Carlie C's IGA rating

3.2

Company rating: 3.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Customer Service Manager
Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C's IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come.
Responsibilities
  • Follow Carlie C's procedures in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
  • Maintain correct cash flow.
  • Service customer's need(s) with a smile.
  • Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc.
  • Time manage multiple number of employees to include scheduling, adequate breaks and lunch hours.
  • Keep front end of the store clean and professional in regards to counters, registers, and floors.
  • Train and maintain the Uniform Policy among all subordinates.
  • Train baggers to properly bag groceries according to Carlie C's bagging policies.
  • Open/Close store as Manager on Duty when required.
  • Other small tasks associated with the daily operations may be asked of you, as a Customer Service Manager.

Qualifications
  • Prior experience for this position is preferred.
  • Maintaining a neat, clean, and professional appearance is a must.
  • Respond professionally under pressure to both employees and customers.

What Carlie C's IGA employees say

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