From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Represent Alstom at the Access meetings with customer or consultants to ensure site access is ...

60 Alstom Customer Service Jobs Hiring Near You
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Represent Alstom at the Access meetings with customer or consultants to ensure site access is ...
Req ID:512962 At Alstom, we understand transport networks and what moves people. From high-speed ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
Req ID:512962 At Alstom, we understand transport networks and what moves people. From high-speed ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Represent Alstom at the Access meetings with customer or consultants to ensure site access is ...
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Represent Alstom at the Access meetings with customer or consultants to ensure site access is ...
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Effective teamwork with internal customers and stakeholders in problem solving * Apply the Alstom ...
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Effective teamwork with internal customers and stakeholders in problem solving * Apply the Alstom ...
... Airport Service Delivery Center (SDC). * Align SDC operations with Alstom's strategic vision ... Lead the team in developing win-win solutions with customers and play a key role in future business ...
... Airport Service Delivery Center (SDC). * Align SDC operations with Alstom's strategic vision ... Lead the team in developing win-win solutions with customers and play a key role in future business ...
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
... Airport Service Delivery Center (SDC). * Align SDC operations with Alstom's strategic vision ... Lead the team in developing win-win solutions with customers and play a key role in future business ...
... Airport Service Delivery Center (SDC). * Align SDC operations with Alstom's strategic vision ... Lead the team in developing win-win solutions with customers and play a key role in future business ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
... services and integrated systems. More than a job: a mission As Turnkey Tenders Cost Manager in ... with Alstom's mission and customer needs. * Drive operational excellence by monitoring and ...
... maintenance services and integrated systems. More than a job: a mission At Alstom, you'll ... Reproduce and diagnose customer-reported defects using logs, train health monitoring data, test ...
... maintenance services and integrated systems. More than a job: a mission At Alstom, you'll ... Reproduce and diagnose customer-reported defects using logs, train health monitoring data, test ...
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
EHS Specialist
Whitby, ON · On-site
... services, infrastructure, signalling, and digital mobility, we offer our diverse customers the ... Alstom is the leading company in the mobility sector, solving the most interesting challenges for ...
EHS Specialist
Whitby, ON · On-site
... services, infrastructure, signalling, and digital mobility, we offer our diverse customers the ... Alstom is the leading company in the mobility sector, solving the most interesting challenges for ...
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
... Services, and Product Platforms, you will drive technical excellence while promoting Alstom's values of Team, Trust & Action . You'll Specifically Take Care Of Project Leadership & Customer Interface
Warranty troubleshooter
CA$27.88/hr
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
Warranty troubleshooter
CA$27.88/hr
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ... Contributing to Alstom's Delivery Plan (twice a year) for Engineering * Partnering with regions to ...
... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ... Contributing to Alstom's Delivery Plan (twice a year) for Engineering * Partnering with regions to ...
Req ID:524905 At Alstom, we build what millions depend on daily - rail transportation systems that ... services and integrated systems. More Than a Job: A Mission We seek a passionate Obsolescence ...
New
Req ID:524905 At Alstom, we build what millions depend on daily - rail transportation systems that ... services and integrated systems. More Than a Job: A Mission We seek a passionate Obsolescence ...
New
Req ID:522940 At Alstom, we understand transport networks and what moves people. From high-speed ... our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 ...
Req ID:522940 At Alstom, we understand transport networks and what moves people. From high-speed ... our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 ...
Project PI Manager - LAX & LAS
Los Angeles, CA · On-site
$130K - $150K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... Lead and manage the Product Introduction (PI) Customer Site team, overseeing warranty ...
Project PI Manager - LAX & LAS
Los Angeles, CA · On-site
$130K - $150K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... Lead and manage the Product Introduction (PI) Customer Site team, overseeing warranty ...
Production operator
$15.50 - $18.75/hr
... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ... Uses ALSTOM specific computer databases including, but not limited to, SAP to manage large amounts ...
Production operator
$15.50 - $18.75/hr
... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ... Uses ALSTOM specific computer databases including, but not limited to, SAP to manage large amounts ...
Alstom Jobs Information
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What makes Alstom an attractive place to work?
Do workers at Alstom get paid breaks?
70% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
Does Alstom pay people when they’re sick?
82% of people say they would get paid if they were sick but scheduled to work.
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40% of people say they have to use vacation days when they’re out sick.
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88% of people say the health insurance costs are okay
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100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
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- 27% of people with changing schedules find out their shifts one week or less ahead of time.
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92% of people report it’s easy to get time off.
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83% of people say their manager doesn’t change their shift schedule at the last minute.
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28% of people report that their job takes up time that they don’t get paid for.
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46% of people who care for a child or other relative report this isn’t a good place to work.
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73% of people say they often feel stressed at work.
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In the last year, 45% of people report not being given support to advance their career here.
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60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
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Alstom rating
7.5
Based on 49 frontline employees who took The Breakroom Quiz
270th of 491 rated machine equipment manufacturers
Job description
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the VIE - Field Engineer we’re looking for?
Purpose of the job
As an Alstom VIE Field Engineer you will be qualified to undertake activities around the three main site areas for a Turn-key and Signaling Projects to deliver APM (Automated People Mover) solution to improve the transportation experience for the population, through the top-notch technology Alstom provides. In this program you will rotate for 6 months in each function such as Project Management, Installation and Test & Commissioning and be assisted by an experience manager to ensure success of your mission.
Main responsibilities
Project Management (6 months):
- Governance:
- Deploys and ensures the application of Project Management PM2020 processes at the project.
- Pro-actively support the Site Project Manager to manage internal interfaces with project engineering, procurement, supply chain, installation and T&C.
- Learn concepts of Earned Value Management (EVM) such as: Tender baseline, EAC (Estimate at Completion), ETC (Estimate To Complete), AC (Actual Cost). Use these concepts to estimate the project financial performance.
- Planning:
- Support to elaborate and approve with the Project Manager project schedule.
- Support the Project Manager to plan project activities and resources. Update ODYC supporting the PM.
- Support the Project Manager issuing the release baseline sheet. Connect the ITC Manager, Test Lead, PrEM. and all the main stakeholders at this activity.
- Learn how to run the workload review with Planning, Engineering, Installation and T&C team comparing the demand of activities versus the availability of resources at the Project..
- Quality:
- Ensures that the DFQ cycle is followed, action logged and resolved within the target dates.
- Control and communicate NCR and defects at the project scope.
- People and Time Management:
- Support the Project Manager to supervise contractors, vendors and project resources (FTE and contractors).
- Report needs to improve competence and training resources with a proactive and collaborative behavior.
- Ensures EHS compliance (Zero deviation), reports, and anticipates issues.
- Technical Scope:
- Review and keep updated the Project Plan.
- Prepare the monthly Project Review and dry-run the meeting with the PM.
- Be able to summarize the main threats for the project critical path. Draft an action plan to address those.
- Commitment to the Project main physical and financial milestones.
- Communication:
- Draft the Monthly report and review it with the Project Manager.
- Learn how to read and use the Project KPI (financials and technical).
- Support the PM to prepare the documentation for the MPR.
Installation Supervising (6 months)
- Governance:
- Deploys and ensures the application of Installation processes by the ITC team within the project.
- Pro-actively support the Site Project Manager and the ITC Manager (PrCOM) manages internal interfaces with project engineering, installation and external technical interfaces with Partners, Third Parties and Customers for Installation activities.
- Planning:
- Support to elaborate, and approve with the Project Manager, the 4-weeks Lookahead with the determination of the activities.
- Represent Alstom at the Access meetings with customer or consultants to ensure site access is planned and granted in accordance with the approved project schedule.
- Support the Project Manager to plan installation activities and resources.
- Elaborate and review with the team EHS Hazard Analysis to each activity planned.
- Quality:
- Ensures ITC activities are carried out correctly and on time, according to the plan, budget, and contract requirements, and that Alstom standards are fully followed.
- Write and keep updated method and statements of the installation scope.
- People and Time Management:
- Supervise installation contractors to ensure delivering scope on time and to quality standards required by Alstom.
- Execute FMIs on-site per Engineering instructions.
- Proactive towards development of resources competency to other team members
- Ensures EHS compliance (Zero deviation), reports, and anticipates issues.
- Technical Scope:
- Prepare and execute installation supervision and PICO tests.
- Ensure defects identification and listed at the RTC database.
- When leading activities, do it by example, with a clean and well-planned execution strategy.
- Check compliance of Signaling systems in relation to system specification documents and contractual requirements.
- Commitment to the Project main milestones, leading the execution of them on-site.
- Communication:
- Provide daily reports, through periodic KPIs and. Resolve technical deviations preventing progress of field activities.
- Record NCR , making the appropriate record on the test sheets and reporting the results to system validation and the punch list roll-out.
- Ensures all design-related issues are correctly reported in the adequate tools, including defect description and associated test context.
- Issues the REX (Returns on Experience – lessons learned) on ITC activities and proposes updates/improvements to the Installation and T&C way of working/process/tools and the T&C Reference Library to optimize T&C performance.
Test & Commissioning (6 months):
- Governance:
- Deploys and ensures the application of Installation and T&C processes by the ITC team within the project.
- Pro-actively support the ITC Manager (PrCOM) manages internal interfaces with project engineering, installation and external technical interfaces with Partners, Third Parties and Customers for T&C activities.
- Planning:
- Support to elaborate, and approve with the PrCOM/ITC Manager, the 4-weeks Lookahead with the determination of the activities.
- Represent Alstom at the Access meetings with customer or consultants to ensure site access is planned and granted in accordance with the approved project schedule.
- Support the ITC Manager/PrCOM to plan ITC activities and resources.
- Elaborate and review with the team EHS Hazard Analysis to each activity planned.
- Quality:
- Ensures ITC activities are carried out correctly and on time, according to the plan, budget, and contract requirements, and that Alstom standards are fully followed.
- Write and keep updated method and statements of the installation and T&C scope.
- People and Time Management:
- Supervise installation contractors to ensure delivering scope on time and to quality standards required by Alstom.
- Proactive towards development of resources competency to other T&C team members
- Ensures EHS compliance (Zero deviation), reports, and anticipates issues.
- Technical Scope:
- Prepare and execute tests, log analysis, and test reports.
- Ensure defects identification and correction (trouble shooting)
- When leading activities, do it by example, with a clean and well-planned test execution strategy.
- Check compliance of Signaling systems in relation to system specification documents and contractual requirements.
- Commitment to the Project main milestones, leading the execution of them on-site.
- Communication:
- Provide daily reports, through periodic KPIs and. Resolve technical deviations preventing progress of field activities.
- Record NCR , making the appropriate record on the test sheets and reporting the results to system validation and the punch list roll-out.
- Ensures all design-related issues are correctly reported in the adequate tools, including defect description and associated test context.
- Issues the REX (Returns on Experience – lessons learned) on ITC activities and proposes updates/improvements to the Installation and T&C way of working/process/tools and the T&C Reference Library to optimize T&C performance.
Performance Measurement:
- Coach Meeting with the Project Director to assess hard and soft skills. Frequency: Every other month.
- Present a Development Report related to the functional under rotation listing achievements and challenges compared to the objectives herein this Job Description. Frequency: Monthly.
- Feedback from Site Project Manager and ITC Manager. Frequency: Monthly.
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- Bachelor’s degree in engineering or related field.
- Previous experience in project management, installation, or test and commissioning will be considered a plus.
- Fluent in english
- Strong communication and collaboration skills
- Ability to adapt and thrive in a dynamic, fast-paced environment
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
About Alstom
Sourced by ZipRecruiter
Industry
Rail transportation and railroad rolling stock manufacturing
Company size
10,000+ Employees
Headquarters location
New York, NY, US