... services, infrastructure, signalling and digital mobility solutions. Joining us means joining a ... You'll specifically take care of Respecting and enforcing Alstom & customer EHSS policies and rules ...
60 Alstom Customer Service Jobs Hiring Near You
... services, infrastructure, signalling and digital mobility solutions. Joining us means joining a ... You'll specifically take care of Respecting and enforcing Alstom & customer EHSS policies and rules ...
Commissioning and Testing Technician
$34 - $37/hr
Our vast portfolio spans high-speed trains, metros, monorails, trams, turnkey systems, services ... Complying and enforcing Alstom & customer EHS policies and rules as well as relevant PI processes ...
New
Commissioning and Testing Technician
$34 - $37/hr
Our vast portfolio spans high-speed trains, metros, monorails, trams, turnkey systems, services ... Complying and enforcing Alstom & customer EHS policies and rules as well as relevant PI processes ...
New
Commissioning and Testing Technician
$34 - $37/hr
Our vast portfolio spans high-speed trains, metros, monorails, trams, turnkey systems, services ... Complying and enforcing Alstom & customer EHS policies and rules as well as relevant PI processes ...
New
Commissioning and Testing Technician
$34 - $37/hr
Our vast portfolio spans high-speed trains, metros, monorails, trams, turnkey systems, services ... Complying and enforcing Alstom & customer EHS policies and rules as well as relevant PI processes ...
New
Customer Service Supervisor
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Supervisor
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Supervisor
Jamaica, NY · On-site
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Supervisor
Jamaica, NY · On-site
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Supervisor
Jamaica, NY · On-site
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Supervisor
Jamaica, NY · On-site
$82K - $90K/yr
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford ... More than a job: a mission As a Customer Service Supervisor in Jamaica, NY, you will play a vital ...
Customer Service Manager
Jamaica, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
Customer Service Manager
Jamaica, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
Customer Service Manager
Jamaica, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
Customer Service Manager
Jamaica, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're ...
Customer Director
Manhattan, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
Customer Director
Manhattan, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
Customer Director
Manhattan, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
Customer Director
Manhattan, NY · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... services, infrastructure, signalling and digital mobility, we offer our diverse customers the ...
NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs
New Castle, DE · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs
New Castle, DE · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
Contribuer au plan de livraison semestriel d'Alstom pour l'ingenierie. * Ameliorer les capacites de self-service et l'acces en ligne aux donnees financieres pour l'equipe d'ingenierie. * Collaborer ...
Contribuer au plan de livraison semestriel d'Alstom pour l'ingenierie. * Ameliorer les capacites de self-service et l'acces en ligne aux donnees financieres pour l'equipe d'ingenierie. * Collaborer ...
... customer and Alstom mission of providing excellent Customer Service KEY RESPONSIBILITIES: * Ensure that all transportation and Customer Service activities are performed safely, promptly while ...
... customer and Alstom mission of providing excellent Customer Service KEY RESPONSIBILITIES: * Ensure that all transportation and Customer Service activities are performed safely, promptly while ...
... customer and Alstom mission of providing excellent Customer Service KEY RESPONSIBILITIES: * Ensure that all transportation and Customer Service activities are performed safely, promptly while ...
... customer and Alstom mission of providing excellent Customer Service KEY RESPONSIBILITIES: * Ensure that all transportation and Customer Service activities are performed safely, promptly while ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs
New Castle, DE · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs
New Castle, DE · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros ... Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and ...
Alstom Jobs Information
What is it like to work at Alstom?
Alstom is a global leader in the rail industry, with a culture that emphasizes innovation, collaboration, and customer satisfaction. The company's diverse teams work together to design, manufacture, and maintain rail infrastructure and transportation systems, with a focus on sustainability and digital transformation. Working at Alstom may appeal to candidates who are passionate about shaping the future of transportation and are looking for a dynamic, global work environment with opportunities for professional growth and development.
What makes Alstom an attractive place to work?
Alstom is a leading global player in the rail transport industry, with a long history of innovation and a strong commitment to sustainable mobility solutions. The company offers a dynamic and collaborative work environment, with opportunities for employees to work on cutting-edge projects, develop new skills, and contribute to the development of efficient and environmentally friendly transportation systems. Joining Alstom provides a chance to be part of a global team that is shaping the future of transportation and offers opportunities for professional growth, career advancement, and making a meaningful impact in the industry.
Do workers at Alstom get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
70% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
Does Alstom pay people when they’re sick?
Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.
At Alstom, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Alstom affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.
88% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Alstom?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
- 27% of people with changing schedules find out their shifts one week or less ahead of time.
- 45% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 27% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers at Alstom worry about hours?
Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
97% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
Do Alstom workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
56% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it for Alstom workers to change shifts?
Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to get time off at Alstom?
Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.
92% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.
Do Alstom managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
Do jobs at Alstom spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2026.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to take sick days at Alstom?
Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Is working at Alstom good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Alstom feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.
34% of people say they’re not treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Alstom get to take their breaks without interruption?
Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
80% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
Is it stressful to work at Alstom?
Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
73% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Alstom enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
40% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Alstom recommend working with their team?
Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get enough training when they start at Alstom?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get support to advance at Alstom?
Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people think Alstom’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.
Do workers feel well informed about how Alstom is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Alstom?
What are the most popular jobs at Alstom?
What are the most popular categories at Alstom?
Full-time
Medical, Life, Retirement
Re-posted 24 days ago
Alstom rating
7.5
Based on 49 frontline employees who took The Breakroom Quiz
270th of 491 rated machine equipment manufacturers
Job description
Req ID:518405
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people worldwide lead the way to greener and smarter mobility.
Alstom as a world leader in integrated transport systems with growing activities in Canada to meet the increasing demand for sustainable transportation is looking for motivated candidates who will help us leverage our expertise and apply it locally.
Could you be the full-time PI TECHNICIAN in VANCOUVER/Burnaby we're looking for?
Your future role
Day-to-day, as a PI (Product Introduction) Technician, you'll work closely with teams across the business and be responsible for troubleshooting of Alstom products at customer site in order to ensure their availability. You will also provide technical expertise to subcontractors, warranty support team, project team members and coaching to less experienced field operators.
You'll specifically take care of
Respecting and enforcing Alstom & customer EHSS policies and rules as well as relevant PI processes on customer site
Troubleshooting including investigation and repair during PI period as well as Pre-warranty & Commissioning
Reporting any deviation in the Failure Management data base
Field Modifications implementation
Fleet check activities
We'll look to you for
recommendations on appropriate preventative and corrective actions
suggestions for product enhancements
peer reviews of PI activities and provide technical leadership
feedback to PI management regarding customer satisfaction, product performance
All about you
We value passion and attitude over experience. Here what we think will help you succeed and grow in this role:
DEGREE OR PASSION combined with relevant experience in mechanical, electrical/electronics and IT fields
Excellent problem-solving skills
EHS champion
Leadership with great capacity to juggle with changing priorities
Strong supporter of teamwork with good communication skills
Things you'll enjoy in this role and working at ALSTOM
Contribute to innovative projects
Challenges free from unexciting daily routines
Enjoy stability throughout your journey with us as the rail industry is here to stay
Grow and develop new skills through award-winning learning
Steer your career in whatever direction you choose across functions and countries
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
About Alstom
Sourced by ZipRecruiter
Industry
Rail transportation and railroad rolling stock manufacturing
Company size
10,000+ Employees
Headquarters location
New York, NY, US