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Patient Access Coordinator
Job Description
As a Patient Access Coordinator, you will manage patient interactions using multiple Electronic Medical Record (EMR) systems. Your role will involve checking in and checking out patients, verifying their date of birth and insurance information, collecting payments, and scheduling appointments. You will also contact patients for rescheduling and manage communication by sending out dictated letters from doctors via email.
Responsibilities

• Work with 2-3 different EMR systems.
• Check in and check out patients efficiently.
• Verify date of birth and insurance details.
• Collect payments through credit card or check.
• Schedule appointments for patients checking out.
• Contact patients for no-shows or rescheduling appointments.
• Send out dictated letters from doctors via email.

Essential Skills

• Experience with electronic health records and appointment scheduling.
• Patient care and education skills.
• Insurance verification knowledge.
• 6 months - 1 year of medical experience, preferably in ophthalmology or front office medical experience.
• High level of customer service skills.
• Ability to work in a high-volume environment with 60+ patients per day.
• Bilingual abilities are a plus.

Work Environment
The position operates Monday through Friday, with availability required between 6:00 AM and 6:30 PM. Some days may start earlier when traveling to other clinics, and overtime is expected. The dress code includes navy blue scrubs, tennis shoes, and a face mask. The main clinic is located in The Woodlands, with cross-support i This role is collaborative, working alongside other patient access coordinators and directly with physicians.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Conroe,TX.
Application Deadline
This position is anticipated to close on May 13, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.