AA2IT
AA2IT

84 Aa2It Customer Service Jobs Hiring Near You

AA2IT is a company seeking a Field Support Tech II to perform break and fix work during a 90-day ... a strong customer focus and meeting service level agreements. Responsibilities : • Need 1 ...

AA2IT is a company seeking a Field Service Technical to provide IT support to clients in various ... general IT support to customers (retailers, banks, etc.), for break-fix and IMAC calls, and ...

Job Summary : AA2IT is a company specializing in IT services, and they are seeking a Desktop ... The role involves providing technical support and ensuring customer satisfaction in a fast-paced ...

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... year of Customer Service. -Four (4) to six (6) months clerical skills. Preferred Skills ... Company Description At AA2IT, we deliver solutions that align with your business goals, built on ...

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Field Support Tech II

AA2IT

Clearwater, FL • On-site

Full-time

Re-posted 21 days ago


Job description

Job Summary:
AA2IT is a company seeking a Field Support Tech II to perform break and fix work during a 90-day contract-to-hire. The role involves troubleshooting and repairing desktops, laptops, servers, and printers while maintaining a strong customer focus and meeting service level agreements.
Responsibilities:
• Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's)
• Technician will travel to each client's location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
• Works under general supervision
• There will be overtime
Qualifications:
Required:
• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience.
• Reliable Transportation (This is a driving position – reimbursed accordingly).
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends.
• Personable as they will be interacting with a wide range of users and environments.
• Can work on a ladder of lift and are able to lift up to 50lbs.
• Able to work from a bent, crouched, or kneeled position.
• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines).
• Laptop.
• Basic Hand Tools.
• Possess a valid driver's license.
Preferred:
• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience would be a bonus.
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.